Rated 4 out of 5 by SPG1 Good hotel - meets Sheraton standards
No complaints - hotel met / exceeded expectations. The club lounge is above average, both for service and food. Checkin was quick and when our preassigned (upgraded) room was not ready, an alternate was quickly found.
September 2, 2014
Rated 2 out of 5 by Sanath Don't lose the focus
I have stayed here before and I loved it. This time however I was dissapointed as I realize that the hotel is cutting corners to increase profitability eg: water pressure was poor/didn't include bath gel in the room etc. if this is how on the SPG floor, might be worse on other floors.
The worse one was at 6am on a weekday painters are moving the gym equipment around and sanding the walls to paint. I realize that you would have to pay double time for labor to paint the gym overnight however, to do this at 6am when most guest would want to work out was beyond me. I am still trying to get over the respiratory issue after running on the treadmill when the painters were sanding the walls
December 19, 2011
Rated 2 out of 5 by NotHappy721 Hotel needs help
I would not stay here again, especially for the price I paid. The room that my wife and I stayed in was horrible. We were only in it for one night but had the following issues: 1. The bed is horrible, not comfortable whatsoever. You can feel the springs through the bed and it just feels old. 2. The room took forever to cool down, the HVAC was not on working well at all. 3. The room had a dirty smell and just did not feel very clean. 4. you can hear the maids yelling through the halls at each other. Granted they were just communicating about work, but you can hear it in the room and when you come out, all the laundry from the dirty rooms are right in the halls. The overall fell f the hotel is worn and run down. It seems like the only thing they have upgraded is the front lobby.
August 25, 2014
Rated 5 out of 5 by Sue59 Everything we expected
The hotel was what a Sheraton should be. Excellant. The staff made it even more enjoyable. They were responsive and very attentive to our every need or request. We appreciate thier kindness and helpfulness. Job well done.
August 25, 2014
Rated 3 out of 5 by Marinersfans2 This hotel was nice but lacked some amenities
We stayed at this property because our friends were staying there. They have a child and almost always want a pool. We were surprised to find out this property lacked one. Since it is summer and the weather so hot a pool would have been nice. Lesson learned, we should have done our own research before booking. We were down for baseball games at Safeco so another thing was the distance to the games. Traffic was horrendous! I would prefer to be closer to downtown next time. Also the breakfast room had a nice selection but a microwave would be a good addition to heat up the scones,muffins or croissants. They were quite dry. Unfortunately for us and our needs this wasn't the best choice. The staff were wonderful to us and that was a big plus!
August 14, 2014
Rated 5 out of 5 by Conference9 Convenient & economical
I stayed one night while in Bellevue for a conference at the Meydenbauer. For a nominal upgrade charge, I had a free breakfast & evening appetizers in the Club Room. Well worth it! And parking was free, which is a big bonus!
The front desk staff were very helpful and friendly. My only negative comment would be that the newly remodeled room contained furniture so large that I could barely roll my small suitcase thru the room! And the bath room vanity was too high!
August 17, 2014
Rated 4 out of 5 by AHNIKE The hotel offers good value
Compared with other SPG hotels in downtown Seattle, this hotel offers great value for the money paid, and is just about 15 mins drive to the city,
Though the facilities are not really new, the maintenance is good, and the service is great.
August 17, 2014
Rated 5 out of 5 by Amity Outstanding service
Reception staff friendly and professional, outlined all services available and provided upgraded room recognizing gold status. We utilized van service for shopping and restaurant, which allowed us to avoid the the holiday traffic and were also impressed with service. Staff quickly found answers to our questions about the area and the complimentary computer center in the lobby was great. Room well lit and very comfortable. Will definately return when in area.
December 14, 2011