Rated 4.1 out of 5 by 165
Rated 4 out of 5 Seattle Vacation
What impressed me most about this hotel is the comfort of the room and the helpfulness of the staff.
July 20, 2014
Rated 1 out of 5 by Jordon Club room noise, cab kickback to hotel
I booked club house level room for business trip, and was told it was the most quiet room. Then in the morning at 5am big truck noise woke me up and made me sleepless and worked bad the whole day. I also tried to ask front desk to book cab, but they booked limosine! Cannot believe that and they gave me this high-flied price limo just because they can get kickback from limo of $10. I would not recommend this hotel, especially to those business trip people.
July 14, 2014
Rated 3 out of 5 by MG4123 Sheraton Stays
I'm finding that a lot of properties I've visited lately have not smelled clean and this location was one of them. Sheraton should look into scented solutions to address this issue.
July 9, 2014
Rated 5 out of 5 by Happy007 Outstanding Hospitality
We thoroughly enjoyed our stay at the Sheraton in Bellevue WA. The staff was outstanding in their friendliness and attentiveness to our needs and comfort. And the cleanliness was superlative. I whole-heartedly recommend staying at this Sheraton.
July 8, 2014
Rated 5 out of 5 by Sailin4512 Consistently good
I stay here 4-5 times a year and everything is consistently good. Since the front desk staff recognizes me it makes check in quite easy.
June 23, 2014
Rated 2 out of 5 by Sanath Don't lose the focus
I have stayed here before and I loved it. This time however I was dissapointed as I realize that the hotel is cutting corners to increase profitability eg: water pressure was poor/didn't include bath gel in the room etc. if this is how on the SPG floor, might be worse on other floors.
The worse one was at 6am on a weekday painters are moving the gym equipment around and sanding the walls to paint. I realize that you would have to pay double time for labor to paint the gym overnight however, to do this at 6am when most guest would want to work out was beyond me. I am still trying to get over the respiratory issue after running on the treadmill when the painters were sanding the walls
December 19, 2011
Rated 1 out of 5 by GIL3 Disappointed
When we made the reservation, the hotel advised that a cot would be placed in the room to accommodate three adults. Upon arrival, we found our request had not been processed. It took awhile to fill the request and a couple of phone calls.
To promote sustainability, we opted not to have housekeeping make the beds in lieu of SPG points, but were told the towels would be changed. Upon our return to the room at the end of the day, we had to phone for clean towels and housekeeping would not remove the soiled towels.
June 25, 2014
Rated 5 out of 5 by BojiHuang good hotel
very good hotel. I have enjoyed my stay.
June 30, 2014