Rated 2 out of 5 by MobileMiracles It's a Room
Stayed here for a religious convention.
Room was clean and neat so cudos to the Maids for a job well done.
Rooms were small and came with no amenities, no fridge, no Microwave and Internet normally costs? Internet is so cheap today I don't really understand the charges except plain old greed.
Biggest Issue, Lack of planning on managements part, Tried to eat at the restaurant, waiting in line for over 90min after being told only 20. Finally got seated at 9pm and no-one EVER came to the table? Not even for water. Finally left after 35min of being ignored. Told the Manager on duty, said sorry otherwise didn't care I guess>
Have had way better treatment, features and costs at much lower rated chains.
July 22, 2014
Rated 5 out of 5 by AdventurousFamily Welcoming Friendly Atmosphere
Our family stayed at this hotel of 10 nights in one of the Sheraton Club rooms. Everything greatly exceeded our expectations. The staff was always extremely friendly and attentive. I can't begin to say enough good things about them. Esayas was the best. Every evening on our return "home", he would ask about our daily adventures. One benefit of this room was the Club Lounge with a hot breakfast (well worth the extra money). The only request would be to have a protein other than eggs at the breakfast bar. No big deal, though. We just ordered bacon from the Bellevue Grille. The hotel was very centrally located for easy access to everywhere, and we went everywhere. Also, it is located far enough outside of Seattle that the traffic wasn't an issue. It seemed like mostly business travelers stayed at this hotel, but we would highly recommend it for families looking for adventure around Washington.
July 25, 2014
Rated 2 out of 5 by Otto This hotel needs reliable internet and breakfast diversity
The staff is very friendly and the hotel is decent.
The hotel would be a lot better if the following could be accomplished:
1. Needs better internet. Both reliability and bandwidth of connection. The internet interface is bad. I don't want to have to log in every day to use the internet
2. Breakfast diversity. Every morning all you have is scrambled eggs and potatoes. It would be good to have some diversity. Also, you frequently run out of plain yogurt (without any sugar added).
3. The windows sometimes do not open
July 21, 2014
Rated 4 out of 5 by JoeGeist Seattle Vacation
What impressed me most about this hotel is the comfort of the room and the helpfulness of the staff.
July 20, 2014
Rated 1 out of 5 by Jordon Club room noise, cab kickback to hotel
I booked club house level room for business trip, and was told it was the most quiet room. Then in the morning at 5am big truck noise woke me up and made me sleepless and worked bad the whole day. I also tried to ask front desk to book cab, but they booked limosine! Cannot believe that and they gave me this high-flied price limo just because they can get kickback from limo of $10. I would not recommend this hotel, especially to those business trip people.
July 14, 2014
Rated 2 out of 5 by Sanath Don't lose the focus
I have stayed here before and I loved it. This time however I was dissapointed as I realize that the hotel is cutting corners to increase profitability eg: water pressure was poor/didn't include bath gel in the room etc. if this is how on the SPG floor, might be worse on other floors.
The worse one was at 6am on a weekday painters are moving the gym equipment around and sanding the walls to paint. I realize that you would have to pay double time for labor to paint the gym overnight however, to do this at 6am when most guest would want to work out was beyond me. I am still trying to get over the respiratory issue after running on the treadmill when the painters were sanding the walls
December 19, 2011
Rated 5 out of 5 by Sailin4512 Consistently good
I stay here 4-5 times a year and everything is consistently good. Since the front desk staff recognizes me it makes check in quite easy.
June 23, 2014
Rated 3 out of 5 by MG4123 Sheraton Stays
I'm finding that a lot of properties I've visited lately have not smelled clean and this location was one of them. Sheraton should look into scented solutions to address this issue.
July 9, 2014