Rated 3 out of 5 by olindacat Better than a Motor Inn
Just having a Starwood affiliation is what separates this from any other motor inn product. The staff are better-traied but only capable of so much given the funding that is there. Very basic but the staff does their best. When I wanted a car to pick me up and called asking for the concierge, the associate didn't know what a concierge was.... The 'Town Car' that met me was sub-par and the driver needed a shower. The property is not in Seattle, it is on an island 30 minutes away from the city. I was unable to discern this from the SPG site and it cost me $95 in driver fees to get me to the city proper, where I wanted to stay. (I assumed Bellevue was a neighborhood in Seattle. My bad but it can be confusing.) I wound up here 10 days later really by accident. I think the people there, not the GM, but the worker bees themselves, are doing their best under the pretty difficult circumstances I think this part of the SPG line-up seems to be grappling with: underfunded property assets in markets that may generate ROI but I think hurt the brand....
September 30, 2015
Rated 4 out of 5 by hke33 Great Getaway
While this hotel was clean, comfortable, was a great location for our needs, and had an excellent staff, I wouldn't rank it as a category 4. It was certainly a 3 but not a category 4. I was disappointed in the hotel ranking.
August 12, 2015
Rated 5 out of 5 by GoGators Clean, comfortable hotel and friendly staff
This hotel was clean and very comfortable. Hotel staff were professional, extremely friendly and helpful and do their very best to accommodate all of your requests. Having free parking is a bonus! We do plan on staying here again on our upcoming trip to the Seattle area.
July 14, 2015
Rated 5 out of 5 by Minnesota4thewin Good hotel, great staff
I stayed at the hotel for a week for business. The hotel looks good and the room is super comfortable. I had nothing but good experiences with the staff, especially Tiffany with her recommendations for places to visit around the Bellevue/Seattle area. Being close to downtown makes it perfect for walking and the shuttle was an added bonus.
June 18, 2015
Rated 5 out of 5 by zlzoul Quick Overnight Stay
Nothing to complain about. Nice front desk staff who also helped with our luggage, functional and clean room.
June 12, 2015
Rated 5 out of 5 by onedaystopover great staff
everyone provided quick efficient service. very nice rooms. lobby was still being renovated so kind of a mess but looks like it will be a great improvement.
May 18, 2015
Rated 5 out of 5 by Canuck66 Near Proximity to My Friends
We were in Washington to attend a friends funeral. I was not quite familiar with the addresses of the church; the cemetery and the Celebration of Life location. The OnStar Navigation system on my vehicle went kaput and left us stranded, so I had to contact OnStar with my other phone. To make a long story short, Sheraton Bellevue was an oasis in a desert of misery and frustration to me. The staff and the facilities were a sight for sore eyes - In a word: Excellent!!
May 15, 2015
Rated 5 out of 5 by AM042 Great Stay at a decent price
We received a free upgrade to club level! The hotel was clean and spacious. It was a short drive to great restaurants and shopping. The price of the room was so much cheaper than downtown Seattle. I would come back here again!
March 30, 2015