Rated 4.1 out of 5 by 237
Rated 5 out of 5 by jaxco ;staff was amazing
I had to come to mpls at the last minute & Simon was terrific helping me with my reservation. I came two more times shortly after and again simon was so helpful & so pleasant to work with. Also want to recognize Baheru who was so nice taking us to a local establishment & picking us up in a warm shuttle. Very friendly. Ate dinner in your dining room, wow food was fantastic, our waitress Laura was a hoot, loved her. Also thanks to the two bartenders Keith & chad, very friendly. It was a scary time for my family & the staff made us feel so good & were very caring.
January 30, 2016
Rated 5 out of 5 by LesK85 Comfort
Hotel was comfortable and staff was accommodating and attentive to our needs.
December 2, 2015
Rated 5 out of 5 by DMan4 Na
Great place to stay and eat.
November 21, 2015
Rated 5 out of 5 by Riri28 Excellent and knowledgable staff.
Starwood never fails to go that extra step to make your stay feel like your at home. Above and beyond as always!!!
November 21, 2015
Rated 5 out of 5 by sims158 It's all about location
I went over the weekend to ride the many bike trails of Minneapolis. The hotel is right on the Midtown Greenway with a local bike shop across the Greenway to rent a bicycle. The staff was very accommodating, allowing me to keep the bike in the room overnight.
When I wanted to go out to eat the hotel paid for my taxi when the shuttle was not around. You can use the light rail and have the shuttle pick you up at the station.
With the location very close to night spots and the relative price, it's a good deal.
October 19, 2015
Rated 1 out of 5 by water123 disappointing
Hallway carpet and the bed make the hotel looks like a horror movie motel. This is the worst SPG hotel that I have stayed.
October 18, 2015
Rated 1 out of 5 by Bidnessman Disgusting
This property is dirty and run down. The carpets in the hallway are heavily stained, very dirty and frayed from age. There was a large stain on the carpet in my room and the furniture was highly distressed with damage and stains. As if this wasn't enough the front desk clerk did not know what rooms were available leading to a ten minute wait at midnight.
October 15, 2015
Rated 1 out of 5 by Frankie808 Dirty carpets
I was shocked to see the hallway carpets. They are so stained and dirty. Remember first impressions! Just by walking out of the elevator you could see trails of stained carpet and pools of dirt stains everywhere. I just cant believe SPG would allow this in one of their hotels.
September 13, 2015