Rated 5 out of 5 by Learose Comfort when we needed it
We were so grateful for your ;
kind consideration when we arrived so late at night-requiring extra services not generally provided. Because we came for medical services it was especially reassuring to have a 4th floor room, immediate shuttle service to the hospital, etc. Thank you so much for making our stay so comfortable.
September 3, 2014
Rated 3 out of 5 by HudsonHughes Room Quality and Staff response
Although the general appearance of the room was suitable, the bath - tub lacked a stopper. The Staff offered to move me; however, I elected not to move based on their promise to fix it the next morning. This did not happen, and there was no recognition that the effort had failed.
I also called house-keeping about an item I left in the room this morning. I left a message at 9 AM Eastern. As of this writing I have not gotten a call back even acknowledging that I called.
This has been the second time I have stayed at this facility. The last time was in March. My experience then was better; perhaps this last one was not a fair representation of the condition of rooms and response of the Staff.
August 21, 2014
Rated 3 out of 5 by David055 Minneapolis Midtown - Okay
The hotel was pretty nice as far as features and appearance. The parking lot was often very full, though. I had an issue with the club level lounge, which I reported to the manager, and they took prompt action. Nice location next to the Midtown Exchange, lots of variety in food and some shopping.
August 28, 2014
Rated 5 out of 5 by sarahbumbly Expectations met.
I chose to stay here while travelling through minneapolis overnight. When I found out it was pet friendly I immediately made a reservation. I was very impressed upon check in. The clerk asked me about my dog and offered me a dog bed, bowls etc. I had brought everything he needed with me but it meant a lot that they cared about my pet as much as myself. The room was beautiful and clean and the bed comfortable. The only "negative" was that when I made the reservation I was told that I had been signed up to the Starwood preferred program but I still have no idea what the perks are for that. I understand that I earn points for stays but wasn't sure if there were any other perks during a stay.
August 17, 2014
Rated 4 out of 5 by Triagain Stay at Sheraton Midtown
Great place to stay. Beds really comfortable and they have some good deals.
August 22, 2014
Rated 5 out of 5 by Grateful42 special treatment at a good price
We chose this hotel because it was one of the few reasonably priced hotels with an indoor pool, and it was close to our desired activities. We got a great deal on the club level for paying in advance, and it was definitely worth it. I've paid more for a Super 8 in some states, but the beds here were super soft, the bathroom was large and well-equipped. The room had a large desk and comfy chairs. Plus, we got well-prepared, but simple hors d'oeuvres every evening, which cut down on snack/dinner expenses and a better-than-average hot breakfast (none of that loud self-serve waffle-making). On the negative, the wi-fi was slow and parking cost $11 a night (I don't remember this on the website.)
August 7, 2014
Rated 4 out of 5 by theparents comfy
The bed and pillows in our room were super comfy/cozy. We enjoyed our short stay!
August 19, 2014
Rated 4 out of 5 by Scott2001 Overall, an enjoyable stay.
Room was clean and comfortable. Staff was friendly. Food was generally good, but the service was slow. The hotel seemed a little "tired" but in general was clean. We enjoyed our stay.
August 17, 2014