Rated 5 out of 5 by bri11 Rocky start but great experience
I had a rocky start booking the hotel. I had booked one night and then called back and booked another night which I was told I could do. When I called back to confirm my reservations I was told I only had my original night and they couldn't do the night I had wanted to add on. Obviously this wasn't ideal but the staff was amazing about fixing this. They helped me get another night booked for the conference I was in town for and they upgraded my room because of the inconvenience. The staff was amazing. Every time I came in to the hotel they asked me how I was doing and asked how my conference was going. They asked me if there was anything they could get me at all too. I would highly recommend this hotel.
November 11, 2014
Rated 5 out of 5 by mountain309 excellent features great staff
My husband was at Abbott Northwestern and the Sheraton with its shuttle and really helpful staff were excellent. Couldn't praise the staff more for the kindness. We will definitely use this hotel again when needed for the hospital. Food needed a bit more care but that was minor. Thank you for providing me with a second home during a stressful time.
November 10, 2014
Rated 4 out of 5 Good hotel, sketchy neighborhood
The Sheraton Minneapolis Midtown is a good hotel with a good staff and conveniently located with regard to downtown and the airport. With that said the neighborhood is a little sketchy and I personally felt a bit vulnerable walking the street in the evening. I could be mistaken but it felt like a relatively new hotel. One problem is that there are no outlets near the workspace...I wound up with stuff plugged in all over the place...
November 20, 2014
Rated 2 out of 5 by SamNY Unsatisfactory Experience
Hotel even failed to give paper and e-mail receipt until I had to call them back. Rooms were not very clean and the staff was not friendly- didn't even recognize my SPG status.
November 20, 2014
Rated 5 out of 5 by JDDF Great place to get a good night sleep
Sheraton hotels have always had the best beds. Nice clean hotel with very friendly and knowledgeable staff.
October 27, 2014
Rated 5 out of 5 by Readingdiva Awesome hotel
Girls weekend in Minneapolis for a concert. We stayed overnight here at the Sheraton Midtown. Great convenient parking, excellent and clean rooms, comfy beds, great food and drink, would highly recommend to everyone. The shuttle driver was highly considerate to our needs and went out of his way for us.
October 25, 2014
Rated 5 out of 5 by granny61 Great to be near hospital.
My mom had to have surgery and we are 5 1/2 hours away from Minneapolis. It was great to be able to stay so close to Abbot and the people at Sheraton were so kind and helpful. We had great meals there also. We are so thankful the Sheraton is there for us.
October 24, 2014
Rated 2 out of 5 by Franie This experience was frustrating
Quoted four different rates, never told of parking fees, told hospital was a short distance on skyway to walk, shuttle didn't run the hour needed. This was a stressful trip due to a medical need , no senior discount , not as convenient as told. Some staff need a little personality. Very dissatisfied.
October 15, 2014