Rated 4,2 out of 5 by 151
Rated 5 out of 5 by MargieJ Excellent Customer Service
We recently stayed at your hotel. The staff went above and beyond to meet our needs. We would definitely stay here again ! Thank you !
11 Март 2014 г.
Rated 5 out of 5 by CWBl Excellent Staff Service
A dead battery on my van (left lights on) could have prevented us from getting to a wedding rehearsal in time but Jude at the Reservations Desk drove his personal car over for a jump and we were on our way. That's service!!!
Brunch was delicious; the staff making it an enjoyable meal! They were friendly and efficient! My 3 & 5 yr olds were given the royal treatment.
3 Март 2014 г.
Rated 5 out of 5 by dolphinlady the staff here are real nice
I really like the staff that worked here. I just had a major surgery and the hospital said I had to be discharged but the weather was so bad roads were closed and my family could not come get me so the hotel was in walking distance to hospital they came and picked me up they are very caring and helpful the manager even came to my room and asked if everything was ok and if I needed anything. my room was perfect I got the handicap room and it had everything I needed. the room service was great hardly no wait and food was perfect. I love this hotel I have stayed here 2 time and each time was great. the only thing I did not like was they are a bit pricy
28 Февраль 2014 г.
Rated 5 out of 5 by MCF1215 Nicest People in the Twin Cities
The staff at this jewel of a hotel just could not get any more courteous, kind and respectful. I've been staying here occasionally - only once or twice a year - for the past 5 years and continue to be impressed by the kindness and courtesy of everyone - but the front desk staff, well, they are truly amazing! The young woman who checked me in (early afternoon Feb. 13) went above and beyond in every way - even asking me at checkout how my business event went. These people are the best!
17 Февраль 2014 г.
Rated 5 out of 5 by LMB18 Convenient to evrything in the Cities area.
The staff were very friendly and helpful at check-in. The lounge area was a great place to meet up with friends also staying at the hotel. Room 226 was very quiet even though it faced the bus terminal. It was up-dated and very clean.
27 Январь 2014 г.
Rated 5 out of 5 by Chaserubi2 Hospital connection - Abbott Northwestern
I recently stayed at the midtown Sheraton due to it's connection with the hospital. My younger brother was just diagnosed with
luekemia. You can imagine the family upset at this time. The hotel was a welcome place to stay at a time like this - the staff could not have been more skilled and more kind/sensitive. This was our 1st time in that area so we needed much assistance from where to get food, to how to get to the hospital. The friendly shuttle folks got us right to the door. Thanks so Much!
21 Январь 2014 г.
Rated 5 out of 5 by kelly63 Comfortable Place to Stay
Everything about the Hotel was great except we only had 2 bath towels in our room. I use two just for me, so I thought that was a little odd. I have always seen 4 in a room, so maybe this was just a housekeeping error. The room was beautiful, the bed was very comfortable. All in all, I thought it was wonderful for the price!
17 Январь 2014 г.
Rated 5 out of 5 by Raphnea Comfortable hotel with wonderful staff
This hotel is very conveniently located near Abbot Northwestern hospital and Minneapolis Children's Hospital, and both of those institutions are accessible via a series of skywalks and tunnels from the hotel: a real advantage in nasty Minnesota winters. We were obligated to travel over Christmas as our child was scheduled to have surgery the morning of 12/26. When the already friendly and helpful staff found out the reason for our trip, they went out of their way to make our stay fun, memorable, and exciting for our two children.
I've always been impressed with the quality of the accommodations, and the proximity to the Global Market with its plethora of fun shops and unique dining options make this a great choice for a stay in Minneapolis.
The only downside to this hotel in general is that the area it is located in seems just a touch on the seedy side. However, I have never worried about my vehicle in the parking area or about my own safety walking to the Global Market after dark.
29 Декабрь 2013 г.