Rated 2 out of 5 by dredayeveryday dont get me wrong loved the place but INTERNET sucks
i really liked the hotel overall. the only down fall is if you are there on business dont expect to get a connection to the internet. also if you stay on the club level the right side elevator has a faulty card reader
August 7, 2012
Rated 3 out of 5 by kelly59 No bells or whistles
This hotel does need some attention. I had a reservation, using spg points, and upon arrival at 8:30 pm my room was not ready. I had asked for an upgrade, which is customary as I am a gold member. They did not offer an upgrade, and after I asked, the rooms available were not clean. It's 8:30pm. They should have had my room already set aside for upgrade and checked to make sure all was in order. I also was not impressed with the fact that after I checked in, went to my room and returned to the lobby, approximately 20 minutes later, to find the lobby full. A bus had unloaded and the people were waiting to check in. I wondered if their rooms where ready or if they received higher level rooms over spg clients.
The overall condition of the hotel was satisfactory for the amount of points required for a one night stay. The hallways definately need to to be spruced up: new carpet and air freshener would be in order.
If you are looking for a place to stay while visiting Disneyland, just down the street, this is a very desireable location. Just be aware of the nightly parking fee!!
August 26, 2012
Rated 1 out of 5 by rrgl Cleanliness went downhill
We stayed in the Spring and it was great. 4 months later we stayed again. Carpets in the halls and rooms were very dirty. We did not take our shoes off it was so bad. The bathroom floor needed to be cleaned.
October 16, 2012
Rated 2 out of 5 by jenn House Keeping Please
Stayed for Memorial Day weekend. We got a room on the second floor, and the entire floor smelled like a mix of Mexican and Indian food. Worse was when we got to our room; our room was a complete mess. Obviously house keeping hasn't touched the room, and it was well over the check in time. Front desk ended up giving us a new room on a different floor. We thought we could finally rest after a long trip, but the sheets were ALL stained and had random pieces of hair. From the comforter, to the sheets, and the pillowcases. Gross! We called house keeping to change out the entire bedding completely. Next day after a long visit to DIsneyland we arrived back to our room around 11pm and our room was completely untouched. Towels and bedding was exactly where we left them. Front desk excuse was that we probably left the do not disturb sign on the door, but we honestly never touched that sign. House keeping just ended up giving us two towels and left. My family and I have stayed here a few times before and it was always a pleasant stay, but after this experience I don't believe I'll ever come back.
May 28, 2013
Rated 5 out of 5 by lcordo05 Very relaxing location
This facility was excellent except for the lack of a microwave or refrigerator (free) and free wifi. Although the computer station in the lobby was nice. It just would have been better in the room.
March 25, 2013
Rated 4 out of 5 by CanuckTraveler Fresh and new
Aside from being the furthest Sheraton from Disneyland this hotel is clean and new. Rooms are comfortable and just what you needs. No frills budget hotel but has everything you need.
June 10, 2013
Rated 5 out of 5 by Kennmr2 Sheraton Anaheim
This is an excellent hotel to stay. Very updated decor, nice, friendly, and helpful staff. Parking is a little challenging duriing peak hours but other than that.... 4.5 stars!
June 5, 2013
Rated 5 out of 5 by joeveron1951 AWESOME *****
Loved the shuttle to Disney land awesome service all round. Staff were so friendly
September 16, 2013
Rated 5 out of 5 by DLPassholder Wonderful stay
Hotel accommodations were outstanding, club level was terrific. All staff made me and my family feel welcome (especially at check-in). My family will continue to return for sure.
April 21, 2013
Rated 5 out of 5 by Jackpot Sun and Fun
Relaxing place to stay. Very clean rooms, kids enjoyed the pool, spouse and I enjoyed the spa. Employees are very friendly and helpful. Definitely a place to come back to.
April 1, 2013
Rated 5 out of 5 by Wally007 Closeness to Disneyland
It was very convenient to stay here while visiting Disneyland. We were pleased with all aspects of the hotel.
Martha, at check-in, was more than friendly and helpful.
April 7, 2013
Rated 5 out of 5 by Eugene This hotel has great service.
Even I had checked in late evening, check-in counter person in charge was greatly failiar and nice. And restaurant for breakfast was also much more than expectation.
March 8, 2013
Rated 5 out of 5 by Cookie0505 Awesome experience
From the moment I arived and saw the exterior I knew I was arriving in style. From the entrance to the showers everything looked like 5 star hotel.
March 1, 2013
Rated 4 out of 5 by anaheimvisitor exceeded expectations except for slippery tub
From check in to check out, this property exceeded my expectations in every way except for the too-slippery tub that I fell in (nothing feels broken so didn't bother reporting). The location isn't as bad as some suggest in various reviews. Target and several open-late businesses nearby provide a lot of light. The room does not have much of a view but most in anaheim are likely there for Disneyland or the convention center and won't be in the room during the day anyway. Staff very helpful and pleasant. Parking a bit unexpected - need to grab a ticket even to just check in. Fitness facilities not fancy but in good working order. Has a laundry room with microwave oven but no refrigerator in the room.
January 5, 2014
Rated 4 out of 5 by Rocktroll2 Hotel was perfect for a father's day baseball weekend!
Stayed for the weekend to catch a few Angel's games. Had a great time and the hotel was clean and exceeded my expectations.
June 17, 2013
Rated 5 out of 5 by LouiseB Nicely upgraded
The Sheraton has been upgraded so the rooms look a little like a Westin. Nicely done for the remodel. Clean rooms and nice staff.
February 25, 2013
Rated 4 out of 5 by Rhod43 Great Disneyland spot
The place was great shuttle service was great ice cream across the street at joes the bomb but place needs new carpet
May 2, 2013
Rated 5 out of 5 by LongP1 VERY QUIET AND PEACEFUL
really enjoyed staying here, very large room, nice decor. Peaceful and quiet with a great view. Will stay here again.
February 18, 2013
Rated 4 out of 5 by Martin Close to Disneyland and Restaraunts
The hotel is quiet and next to several hotels nice clubs, disneyland, and some restaraunts awesome energy.
April 27, 2013
Rated 5 out of 5 by Layla1975 Has everything you need, with great price!
Beautiful hotel, great features, pool very clean, excellent customer service!
July 16, 2013
Rated 4 out of 5 by Fari Good Hotel but Club Level was below my expectation
Club level breakfast room was too small for the number of guests it served. The tables were not clean.
April 8, 2013
Rated 4 out of 5 by Murphy50 This hotel has excellent customer service
The friendly staff and location near Disneyland make this an excellent choice for most travelers.
April 24, 2013
Rated 5 out of 5 by Spikeman Great Stay
Hotel was very convenient to Disneyland. Enjoyed the Club Level ammenities. Would stay here again.
March 29, 2013
Rated 5 out of 5 by Laurie Very happy here
Friendly service. check in very easy, room was very clean and the bed was very comfortable.
May 20, 2013
Rated 5 out of 5 by NVFamily Excellent Hotel Experience
The hotel is neatly maintained and the rooms are nicely appointed. Well worth your while...
February 10, 2013
Rated 5 out of 5 by Connie60 sbtraveler
Great hotel! comfortable,spacious,clean,fabulous staff!!
July 2, 2013
Rated 5 out of 5 by Nathan Great Stay
There was nothing in this hotel that did not surpass my expectations.
April 1, 2013
Rated 5 out of 5 by JYL1 This hotel is very close to Disneyland
I love the service I have received. The hotel is very nice and clean.
February 14, 2013
Rated 1 out of 5 by lou2012ala Hotel
Not the typical Sheridan rooms nor service.
June 29, 2012
Rated 5 out of 5 by ArtA It was great
The staff is friendly and helpfully
July 7, 2013