Rated 3.8 out of 5 by 413
Rated 5 out of 5 by sid24 Great property
The room was big, the entire staff is amazing! room service (ramon) I hope that is his name very funny guy. From ordering to bringing me the food he was the best. One of the best hotels in that area!
April 30, 2015
Rated 4 out of 5 by Martij Great staff!
Lee at the front desk and Pedro Valle in the Club Lounge both went above and beyond expectations to take care of us during our short stay! Wish the pool area had better signage. We couldn't find the towels because they were inside of a big bin and didn't realize we could order food and drinks from the phone there until we were getting ready to leave.
April 29, 2015
Rated 5 out of 5 by Matt93 Hotel exceeded my expectations
Rooms were well-maintained and service was responsive, friendly, and excellent overall. The beds and a/c worked perfectly.
Shoutout to Sally and Kim for 5-star service
April 24, 2015
Rated 5 out of 5 by FreqTravelerOnVaca Surpassed Expectations
The Sheraton was a great stay while visiting Disneyland. The hotel's shuttle made the commute to the amusement park very easy. Before starting our day, we had the buffet at the restaurant located on the lobby floor. It was simple and filling, which was perfect before a long day of walking. The room was very clean and spacious. It was very comfortable to recover after a long day of walking.
April 22, 2015
Rated 4 out of 5 by Cedric15 Will stay here again
I had a very nice time at the hotel. It had everything I needed to make my stay comfortable. The bed was exceptionally nice. I'll come back here next time I'm in town.
April 14, 2015
Rated 5 out of 5 by JCDisneyFamily Ina was awesome!
Ina was awesome! We needed rooms next to each other on the same floor and she was very quick to accommodate. Check-in was very quick and she had us in our rooms in no time! Great service!
April 12, 2015
Rated 5 out of 5 by Sara23 Excellent
This property is awesome! I usually stay at The Sheraton Park hotel however, I will definitely be coming back to this property. Beds are really comfortable, bathrooms look newly renovated and are overly spacious. The parking situation here is very... strange. I was charged for parking at the Front desk as well as the gate. I was a little annoyed with that. Other than that, the front desk staff was friendly and the room was great. My boyfriend really enjoyed the pac man machine by the elevator too.
March 31, 2015
Rated 5 out of 5 by Sgomez143 The Best Place to Stay
I have been staying at this hotel for the last 4 years every time i visit this is where i stay. Not only is the hotel nice and the service is great and i get good prices. Martha one of the managers is the best i have ever encounter. I really come back to see her everytime and its a plus all the other staff and htoel quality is great as well. Thank you Martha for alwasy going over and beyong you are truly what defines excellent customer service!
March 30, 2015