Rated 5 out of 5 by mdillenb Best staff experiance
The most friendly and helpful staff. I always expect the best rooms when I stay at the Sheraton, but this Staff was amazing. It's been over a week and I still remember Torroom, forgive me if I misspell his name, as having great recommendations for restaurants, and being very friendly.
April 14, 2015
Rated 5 out of 5 by Ryukus Great values !!
Booked the Sheraton Mission Valley for our trip to Sea World. Everything is up to expectation of a Sheraton hotel. I gave 5 stars because we found a competing deal in other website and starwood graciously matched the price + 20%. Awesome deal.
We are SPG Plat so we can use the club room which is an added benefit.
Staff are courteous and professional.
Definitely will repeat when we are in the area.
April 13, 2015
Rated 5 out of 5 by RonM Couldn't be better!
Wow!! The facilities, property and staff couldn't be better. I've stayed here many times over the years and come here 6+ times/year on business and about twice/year on vacation bringing my wife and daughter. The front desk staff are always friendly yet professional. Ripa in the clubroom in the morning is the best, she's like seeing an old friend and I think my seven year old daughter feels like she is her friend, she always asks before we leave if we'll "see Ripa". The facilty remodel (now a year or two old I think) is beautiful and comfortable. I always get a 4 PM check out when I ask (for being Platinum). I wish I remembered the front desk staff names, but they are all superb! Oh, and the addition of the third elevator is awesome!! Thanks for a great stay, my daughter and wife are asking when we can go again!
April 12, 2015
Rated 5 out of 5 by Rev561 "One of the BEST OVERALL"
Jackie, Trina, Carlos :) Room was nice, comfy and spacious. Rust in the tub and hair all about.
April 6, 2015
Rated 5 out of 5 by JC14 My Stay at the Sheraton!
Lovely stay, i enjoyed it.
March 23, 2015
Rated 5 out of 5 by ParkerL Excellent Service
Having stayed at Sheraton Mission Valley San Diego Hotel numerous times over the course of three years I can say without a doubt it's the best hotel within its price range in the area.
The rooms are immaculate no matter which floor you're on and the lounge at the club level is excellent.
The staff are intuitive to guests needs/wants and go above and beyond to offer exceptional customer service.
March 12, 2015
Rated 5 out of 5 by TheotherSD Fantastic Stay!
The staff were very helpful from the moment we walked in. Torreon was at the front desk when I checked in, and he was very helpful in helping us with our room selection. There were a couple of ladies at the front desk on Jan. 25th and 26th that were very helpful and knowledgeable about the surrounding area. On the last day of our stay, the front desk staff were very helpful in helping me ship some items home so that I did not have to take them on the plane with me. I would recommend this hotel to anyone!
There are 3 suggestions that I would make. (2 Queen suite on 14th floor)
1. a bigger refrigerator
2. a microwave
3. hooks on the wall just inside of the bathroom (sink room, not shower room) for hanging towels and swimsuits
February 5, 2015
Rated 5 out of 5 by xing The hotel staffs are super friendly
I had great experience with the front desk staffs, and they were very helpful!
February 5, 2015