Sheraton West Des Moines Hotel

  • 1800 50th Street
  • West Des Moines,
  • Iowa
  • 50266
  • United States
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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

The minimum age to check-in is 18 years of age.

Rated 3.7 out of 5 by 296 reviewers.
Rated 4 out of 5 by This hotel shows promise Overall, the hotel and amenities were appropriate for business travel. Convenient to West Des Moines businesses, easy to get to, close to large number of restaurants. Food in the hotel is good, and reasonably priced. Bar has a good selection of alcohol, but is limited to bottled beer only. The bar seating area is crowded without good sight lines. For a business class hotel, I would expect WIFI to be provided free, but it is not, and it is certainly more expensive than I have come to expect. Breakfast buffet was good, with a decent selection and made-to order items. August 14, 2014
Rated 1 out of 5 by This hotel is the worst ever We stayed at this hotel for one week. The room was extremely dark and uncomfortable. For two consecutive days the room was not even cleaned! Do not stay at this hotel. August 17, 2014
Rated 4 out of 5 by Fell Short of Past Visits Had to dicker with desk to obtain gold level upgrade. I'M Lifetime gold with long history of staying at this hotel. Ended up paying an addl $30 nite, another $150, to have upgraded room and Club amenities. Used to get this upgrade for no extra charge. The Club is open for brief periods only AM and early evening for nightly "hors d oueveres," Frid nite was cheese and crackers and some grapes. Didn't use other nites. Breakfast on par with most "free breakfast " at cheaper hotels. Lovely Club room, attendants excellent. 2 room "suite" is actually a small living room area, pull out couch, with door to large king size bed area BUT the bathroom is in bedroom which means a lot of door shutting, turning on lights etc. disturbing the king bed occupants. I would not pay for this "upgrade" again. Great locale, free parking/ airport shuttle, terrific driver took a bit of the sting out of what I paid in money and points. Used to be that gold level really meant something. Not any more. August 12, 2014
Rated 5 out of 5 by Helpful front desk attendants Checked in late Sunday, room wasn't what had been described when I made reservation. The personnel at the front desk promptly found us a better room, met us at the new room with a set of keys. I appreciated the willingness to satisfy, and do so promptly. Then same gentleman gave me a great recommendation for a local restaurant. Well done on all counts! August 11, 2014
Rated 3 out of 5 by Check-in Wife & I arrived early afternoon & checked in for both our room & room for daughter who was arriving later. Rooms 703 & 706. When daughter arrived at 2 am, she was told there were no rooms available. Your staff wanted to send her 30 mins away to another property. After lengthy delay, they finally got their room. Not handled well! August 11, 2014
Rated 3 out of 5 by This hotel was atypical of other Sheraton Hotels Facilities did not meet our expectations. Room needed to be updated. Carpet was loose and coming off the floor. Bathroom was dated, tub was old and needed to be replaced. Coffee in room was great - Starbucks. AC outlets were plentiful. Bed was comfy. Buffet breakfast had a great variety and food was good. August 11, 2014
Rated 5 out of 5 by Sunshine The room was clean and very comfortable. August 11, 2014
Rated 2 out of 5 by Hotel is very dirty A renovation is needed. Carpet stains all over, in room, in hallway, etc. Room had a sick sweet smell, like fermented peaches. Not at all pleasant. Bed was rock hard, and shower clogged up every day. Staff was pleasant. August 9, 2014
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