Rated 1 out of 5 by Unhappy150 This hotel is terrible
The last time I stayed there, there was no hot water, This time around, my room was not cleaned although I left for work early morning and did not come back until late evening.
November 2, 2012
Rated 5 out of 5 by MusicFan great location and staff
The hotel was very convenient for the Gasparilla Music Festival downtown. The staff were all friendly and very helpful. I also appreciate it that I was able to check in early.
March 11, 2013
Rated 3 out of 5 by DrJoe Average Needs Improvement
Reception was weak and confused at all times. Hotel average and worn for the cost. Wpould not recommend. Our room was not completely made up everyday. One bed was not made.
January 24, 2013
Rated 4 out of 5 by LikeLocationRoomsTired Tired Rooms
Staff and hotel accomadation were good. The rooms are in dire need of refurbishing. Fixtures and furniture is worn and finishes are pealing. Not up to Sheraton standards.
February 28, 2013
Rated 4 out of 5 by PamelaJ Friendly Staff
the staff at this hotel were so friendly. I especially thought that the valet went out of their way to welcome guests and to accomodate whenever a patron asked questions.
February 11, 2013
Rated 1 out of 5 by DBODLO Disappointed at best!
There are much better hotels in the area. If you stay here you will surely be disappointed!
December 16, 2013
Rated 5 out of 5 by htsize Convenient location to down town action.
This hotel is very conveniently located close to many downtown attractions. Ice Hockey, Football, Shopping, etc. You could not ask for a more friendly and helpful staff.
March 16, 2013
Rated 5 out of 5 by Mil2013 Fantastic View
I really enjoyed the view from the 5th floor balcony. I liked the convenience of the microwave and refrigerator. I will definitely stay here on my next visit to Tampa.
January 22, 2013
Rated 5 out of 5 by an0110 This hotel has a great location and service!
Perfect location in downtown. Love the complimentary shuttle service and with the perfect location everything is within the 3 mile radius. Very nicely appointed rooms!
January 15, 2013
Rated 4 out of 5 by david1986 hotel was under remodelation
hotel is well located, was under renovations but the staff went out of their way to make stay as comfortable as possible
November 24, 2013
Rated 4 out of 5 by SuperShel Good hotel potential to be great
The service was excellent every employee that I encountered was extremely pleasant and very helpful. The housekeeping needs to be improved. It was mediocre at best.
December 17, 2012
Rated 2 out of 5 by complainer Old hotel needs face lift
Old corridors, look like a motel. No HD TV although have flat big screens in the room. infact no HD TV in the lobby or the bar. Breakfast at the lounge very basic
May 3, 2013
Rated 4 out of 5 by Steph Nice mid level hotel
Staff was extra attentive and helpful with everything. Liked the location and the fact that there are balconies. The carpet is older and needs to be replaced.
January 12, 2012
Rated 3 out of 5 by wa007 Great location but needs upgrading...
It is in a great downtown location on the river and helpful staff but, it is older and the rooms are in need of TLC. For the price there are better choices.
January 15, 2013
Rated 5 out of 5 by Laura Laura
The lady at the front desk, Laura, was great. She was very friendly, but more than that helped with directions and with getting a room for my colleague.
April 30, 2013
Rated 5 out of 5 by DianneL1990 Great hotel
This hotel was great and close to everything within walking distance for the Gasparilla Half Marathon. I would book this hotel hands down in the future!
February 25, 2013
Rated 2 out of 5 by eric Needs renovation
This Hotel has minor structural damage throughout. Bathtub was clogged. Parking is too expensive ($19) a night. I was charged $50 early termination fee.
February 28, 2013
Rated 5 out of 5 by coppola hotel has grest location and staff
very helpfull staff clean rooms great view of water way
December 21, 2013
Rated 4 out of 5 by mo0817 city lights
the room needs better lighting, either that or upgrade the bulbs to a higher wattage,,,we had to open curtains to see. Loved the bed linens very comfy
April 22, 2013
Rated 4 out of 5 by mkz777 Comfortable; met our needs
We stayed on an upper floor with balcony and view of the river...very pleasant. Bed was comfy and room was clean. Pool is enormous--liked it a lot!
July 13, 2013
Rated 5 out of 5 by escozz Business travel is always a crapshoot.
When you travel for business, you have to stay at hotels that are convenient to your business and meet your company's travel poilicies. The Sheraton comes through time and time again. But this Sheraton, The Sheraton Tampa Riverwalk Hotel, has something special--it has Jason at the front desk, who makes anything seem possible and reasonable, and Adam in front, who literally runs for your car in muggy, 90-degree heat and gets it back to you in no time (versus a 10-20 minute wait at most hotels). And then there is Wanda, who made me the best blackened grouper sandwich imaginable (and maybe the best sandwich I ever had) and somehow got it to my room before it got cold or soggy. That and her friendly yet totally professional demeaner makes her a gem--be sure to keep her! The only smudge on my stay was the hotel clerk who twice gave me wrong information (it's ok if you don't know, but tell me you don't know--don't steer me wrong!) and disregarded my request for a replacement light bulb (no worries, Jason took care of it). She was probably new and by time I get back to Tampa, she will be as good as the rest of the staff. All and all, a great experience--thank you.
October 25, 2013
Rated 3 out of 5 by areviewer Updates Needed
The hotel definitely shows its age and is in need of updates. Also, very thin walls and noisy hallways/slamming doors. Not a good night's sleep.
March 11, 2013
Rated 4 out of 5 by joey1 The Hotel is Great
No one came to clean to my room, I had to track down the cleaning lady and request clean towels for my room, no sheet change, no shower scrub.
January 31, 2012
Rated 5 out of 5 by harden40 this hotel has very friendly personnel
Everyone at the hotel went out of their way to help us with any requests. Very helpful and friendly. The rooms were great. Clean and spacious.
November 15, 2012
Rated 5 out of 5 by Georgie Great hotel and clean room
Clean room, loved the location. Hotel restaurant was wonderful, loved the food.
Sat by the window having breakfast and we saw a dolphin.
May 28, 2013
Rated 5 out of 5 by Busylady21 Great service
Service was great, room nice and clean. Hotel is currently going through upgrades, but overall, the stay was great!
October 18, 2013
Rated 2 out of 5 by ncfn33 ncfn33
Stained and dirty carpets. Bathtub cailking dark and mildew. Parking charges of $18.00 per night + tips for valet was a bit to much.
March 24, 2012
Rated 4 out of 5 by ger01 Good location
The hotel is clean, with good amenities and the location is in dowtown and close to the river, the view is very nice.
August 3, 2013
Rated 4 out of 5 by LeeG Very Good Location and Value
Recommend this hotel right on the riverwalk. Management team cares about their guests. Clean room and comfortable beds.
March 8, 2012
Rated 5 out of 5 by jayn13 newly remodeled rooms deserve a new look
liked this hotel before it was remodeled. Rooms are definately nice.
November 21, 2013