Sheraton Tampa Riverwalk Hotel

  • 200 North Ashley Drive
  • Tampa,
  • Florida
  • 33602
  • USA
  • Landkarte

Zimmer & Preise

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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 3.7 out of 5 by 463 reviewers.
Rated 5 out of 5 by Many Stays Here, Never a Major Issue Our latest stay(s) revolved around the Stanley Cup playoffs. Shuttle: great for getting to the game, but had to walk back twice (no pickups after 11 PM), which wasn't a huge problem as the hotel is within walking distance. Rec'd conflicting info from three different drivers regarding pickup and last call. To be on the safe side, call the hotel before 10:30 PM to assure you'll be picked up or plan on walking/getting a taxi. All the drivers were great. Ashley, Raquel, Elisha (front desk), Brandon and Genesis (club lounge) were all fantastic during our stays. This property is always accommodating regarding upgrades when they're available and they have always acknowledged our SPG status. Housekeeping always makes sure we have fresh towels and water even though we generally participate in the "Make a Green Choice" program. Joe in the bar is absolutely one of the best Starwood employees we've ever met. He genuinely enjoys his job and his kindness isn't forced; truly a good person. One night, he had already closed the bar when he saw us at the business center, recognizing us from a previous stay. Even though he was closed, done for the evening and on his way out, he spent time talking to us and later, went back to the bar and grabbed us a couple of cokes and some snacks; very atypical behavior and much appreciated! Tip: Valet parking only, $18 a night; easily offset if you use the shuttle service. This is a fantastic hotel and we're returning in August. June 20, 2015
Rated 4 out of 5 by Regular Guest Always a no hassle stay in this well managed hotel. June 19, 2015
Rated 1 out of 5 by This hotel requires noise seduction I checked in on Sunday, May 31, .I booked two rooms. Since I am in SPG gold, they upgraded me to the club level. Upon arrival, one of the room had a major water leak in the ceiling. We switched to another room. Later, we realized how nosy room number 617, 619 and 621 were since they were located just below the generator on The roof . We could not sleep from the noise. I think it is unacceptable that a guest doesn't sleep in a room he books at the hotel. The following days I had to switch again to a different guest room far away from that. June 4, 2015
Rated 5 out of 5 by Wedding Weekend Excellent all around, from check-in to check-out !! May 27, 2015
Rated 2 out of 5 by Not what I expected at all for a Sheraton This is my first time staying at a Sheraton. I have heard good things about Sheratons in general. For the cost of this hotel & all the extra hidden fees and amentities you must use...it was completely not worth it. They charged us twice at the bar. Once through the room and again with a separate credit card we used to pay with at the bar. We are still trying to get it fixed even though we pointed that out to them before we checked out. No one has been answering or returning calls. Another thing is the reason we stayed here was for my daughter's girl scout troop end of year trip with their hard earned money. The shuttle left them the one time and took forever to get them later and these are 6 & 7 year old girls. They messed up my reservation also so when I went to check in they said I had no room reserved under my name. They make you valet park only and it's $18 plus tax to park overnight. A rip off for how poor the service was at the hotel although the valet boys were the most reliable and diligent of all the staff there. The air in the room was way off from the reading....it was always feeling warm & humid in the room even if the temp was turned down low. No fridges or microwaves in the room. I thought that was pretty much standard these days especially for the cost per night for a room. This is majority of the issues...there's some other on the list that are smaller but I don't want to be writing all day. I would not recommend this hotel to anyone nor would I ever stay here again. I have stayed at inexpensive hotels with better service than this. I expect more for the name (Sheraton) and reputation and price. May 21, 2015
Rated 5 out of 5 by RELAXING The perfect place for a relaxing weekend. For a pretty and healthy start, walk the River Walk right out your back door. Visit the Tampa Museum up the street or walk to the Convention Center or Arena.. Excellent restaurant and an outdoor pool. with a nice view May 18, 2015
Rated 5 out of 5 by great people this hotel was great .they have a lot of nice people like meko,corey,dan,scott,edgar and jose,plus people at the front desk ,they were the best the only problem I had was with 2 guys outside that were there to help and they did not do anything to help.when we first got there we had bags and they did nothing 2 help they said that they were going to have problems and when I went to the mall they opened door then walked away did not even helped .there was only 2 guys that did not even helped everyone else was great .I don't know there names but would remember what they looked like.MEKO,COREY,DAN,SCOTT,JOSE,AND EDGAR WAS THE BEST.we will be back july 3rd,we loved it there May 16, 2015
Rated 1 out of 5 by non-accommodating We booked a room at the Sheraton Riverwalk for one night. Our daughter being a gymnast, we arrived in Tampa for the AAU State Gymnastics Meet that was held at the Convention Center. We experienced a series of issues that resulted in a terrible stay. Upon entering our room I noticed an unpleasant stain on one of the bed skirts. We decided to eat dinner at the hotel that evening, upon receiving our food I quickly realized that I could not eat the Chicken Caesar Salad. Only after my husband testing it for himself and confirming it was horrible we ended up returning it. I noticed on the kids menu breakfast started at 6:30am, which would of been perfect given the fact my daughter needed to be at the convention center to compete by 7:00a.m. The next morning my husband went down to the dining room around 6:45a.m. to get 1 small box of cereal and milk so our daughter could eat before competing. Only to be informed by the waitstaff woman who was present at that time that breakfast was not until 7:00a.m. (we had also been informed that the kids menu that stated breakfast was at 6:30am was outdated). My husband tried to explain to her we needed to be at the convention center by 7a.m. and that we would pay for the cereal but she did not want to hear that and just repeated that breakfast was at 7a.m. I want to state that we were not requesting eggs or pancakes or even food for myself, husband or 6yr old son who was also in tow, we simply just wanted a box of cereal and to make sure my daughter was fed before her meet. Unfortunately, we had no other option but to leave for the competition without having fed her. It is heart wrenching when I had to hear my child's stomach growling and her saying to me "Mommy I'm hungry". It is for this reason alone, putting all other issues aside we will not return nor recommend Sheraton Riverwalk to anyone in the future. April 30, 2015
  • 2015-07-07T14:11:21.384-05:00
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