Rated 4 out of 5 by christmaself Excellent Stay
An older building but beautifully updated with great staff, rooms, facilities. The balconies are nice to relax with a coffee or a drink and watch the little fishing boats and kayaks go by. The pool area is a spacious setup including seating overlooking the riverwalk. Everything was clean. Would not hesitate to stay again.
January 23, 2015
Rated 1 out of 5 by Unhappy1 How many things can go wrong with one stay?
Booked: King bed, Deluxe room, RIVERVIEW with breakfast for two, for two nights
Received: STREETVIEW (noisy), double beds, one night (they corrected the one night when my husband gave them my confirmation number, but did not reactivate our keys to room), husband locked out of room for 4 hours while I was attending seminar due to above. I was told by Laura(manager) I should have booked the room in both of our names even though I received two keys. When I called from my room to the desk to ask for my other breakfast pass the clerk told me he heard I was unhappy. I called Corporate to report and the GM was suppose to call me and has not at this time. I will tell everyone I know about my AWFUL experience!!!!
March 23, 2013
Rated 5 out of 5 by CherylT2015 Very pleased with my experience
I traveled to the Sheraton Tampa Riverwalk Hotel from a high-end hotel in Sarasota. The Sarasota hotel was more than twice the cost for an overnight stay so I figured I'd need to adjust my expectations accordingly at the Sheraton. I was quite pleased to find that not only had the Sheraton met my expectations, but far exceeded them: excellent staff, clean, stylish room and quiet. I was only there for one night, but I highly recommend this hotel and will definitely return.
January 12, 2015
Rated 4 out of 5 Great Location
This hotel is in a great location downtown Tampa, and provides a free shuttle within a 3 mile radius.
The majority of the staff went above and beyond to make the stay very nice. From the front desk, to the club lounge, to the house keepers all very friendly and went out of their way. The only not so friendly interaction was with the waiter while waiting for the room at check in.
The property is older, and does shows it age and it is pretty dated. However, it is clean and a good choice to stay here.
The food in the club lounge was fresh and had a good selection.
March 12, 2014
Rated 2 out of 5 by Joanneintampa noise from other guests wasn't managed properly
There was a room holding a party with at least 15 noisy, drunk people celebrating a wedding in the room below me on the 5th floor the weekend of November 1st.
The hotel management was made aware of the problem many times but didn't do anything until one of the guests lost her temper.
Your hotel's response was outrageous and the management never explained their lack of response to the other guests. We were also there for a wedding and our sleep was interrupted by the noise and then two false fire alarms from the party guests at 2am.
As far as we could tell there were no consequences for the disruption they caused. we found them enjoying breakfast in your hotel the next morning.
if that was going on in my neighborhood, the police would've broken up the party by midnight, not 2:30am after the entire hotel guests found themselves in the parking lot waiting for an all clear on a fire alarm.
please be sure I would not recommend your particular hotel in Tampa, by the river walk to anyone.
November 10, 2014
Rated 1 out of 5 by Hoover Worse stay in 15 years I will not return
For a 50 million make over the rooms were skipped bed was fourteen years old with blood and red stains all over it, the wall paper was falling the lights were spray painted with silver paint the drips on the doors in the bathroom horrible handle faucets were caulked and ugly photos of all
November 9, 2014
Rated 4 out of 5 by Jackson13 Nice Riverfront Location
My wife and I stayed at this hotel for one night prior to a flight home from Tampa Airport. If you pay for a river view room you will be able to enjoy watching the crew teams practicing as well as the unique architecture of the University of Tampa’s Henry B. Plant building. We enjoyed the nice sunset from our balcony.
The pool area is very enjoyable and the bar/ restaurant is also good, both overlooking the Hillsborough River. There is also a nice workout facility by the pool. We found all the staff members to be friendly and accommodating.
This is an older hotel, but the rooms have recently been renovated and are very nice. The hotel is located next to McDill park and a short distance from the museums around Waterfront Park. We would definitely stay at this property again if we were in the area.
March 1, 2014
Rated 1 out of 5 by Iretlian Lack of Cleanliness and Staff Addressing Issues
This hotel had three major issues:
1. Lack of a consistent experience- every day there would be different items in my room. (ex: no coffee one day ((had to call and ask)), no creamer on another day, no shower gel one day, but the day prior products were there, etc...
2. Staff failed to address my concerns. First morning I stood in 6 inches of water while taking a shower. I addressed the staff, the next morning, same result. I did issue another concern and it was semi resolved, the water hit about 3 inches.
3. Cleanliness- trash was not picked up, floors were not vacuumed and bathroom sink area not clean.
March 15, 2014