Rated 3 out of 5 by JJ2015 Shower Issues
While most aspects of our stay were enjoyable, and there was a nice view from our hotel balcony overlooking the pool, the shower had a few issues. The water wouldn't stay directed to the showerhead, and the water was lukewarm, even on it's hottest setting. It seems like they need to upgrade the water systems. I heard other guests complain about the water temperature as well. Other aspects were nice enough.
March 26, 2015
Rated 3 out of 5 by ppulaski not as expected
Furniture needs updating, looked to be well worn. Plain basic room at $$$ prices. Drain in tub did not work well. Stood in water while showering. No fan in bathroom. Room right opposite elevator so there was loud talking and banging doors.
$18 +tax for valet only parking was ridiculous.
Redeeming feature: Starbucks coffee was complimentary. Staff friendly and helpful.
March 23, 2015
Rated 1 out of 5 by Unhappy1 How many things can go wrong with one stay?
Booked: King bed, Deluxe room, RIVERVIEW with breakfast for two, for two nights
Received: STREETVIEW (noisy), double beds, one night (they corrected the one night when my husband gave them my confirmation number, but did not reactivate our keys to room), husband locked out of room for 4 hours while I was attending seminar due to above. I was told by Laura(manager) I should have booked the room in both of our names even though I received two keys. When I called from my room to the desk to ask for my other breakfast pass the clerk told me he heard I was unhappy. I called Corporate to report and the GM was suppose to call me and has not at this time. I will tell everyone I know about my AWFUL experience!!!!
March 23, 2013
Rated 4 out of 5 Great Location
This hotel is in a great location downtown Tampa, and provides a free shuttle within a 3 mile radius.
The majority of the staff went above and beyond to make the stay very nice. From the front desk, to the club lounge, to the house keepers all very friendly and went out of their way. The only not so friendly interaction was with the waiter while waiting for the room at check in.
The property is older, and does shows it age and it is pretty dated. However, it is clean and a good choice to stay here.
The food in the club lounge was fresh and had a good selection.
March 12, 2014
Rated 4 out of 5 by Jackson13 Nice Riverfront Location
My wife and I stayed at this hotel for one night prior to a flight home from Tampa Airport. If you pay for a river view room you will be able to enjoy watching the crew teams practicing as well as the unique architecture of the University of Tampa’s Henry B. Plant building. We enjoyed the nice sunset from our balcony.
The pool area is very enjoyable and the bar/ restaurant is also good, both overlooking the Hillsborough River. There is also a nice workout facility by the pool. We found all the staff members to be friendly and accommodating.
This is an older hotel, but the rooms have recently been renovated and are very nice. The hotel is located next to McDill park and a short distance from the museums around Waterfront Park. We would definitely stay at this property again if we were in the area.
March 1, 2014
Rated 1 out of 5 by Hoover Worse stay in 15 years I will not return
For a 50 million make over the rooms were skipped bed was fourteen years old with blood and red stains all over it, the wall paper was falling the lights were spray painted with silver paint the drips on the doors in the bathroom horrible handle faucets were caulked and ugly photos of all
November 9, 2014
Rated 1 out of 5 by Iretlian Lack of Cleanliness and Staff Addressing Issues
This hotel had three major issues:
1. Lack of a consistent experience- every day there would be different items in my room. (ex: no coffee one day ((had to call and ask)), no creamer on another day, no shower gel one day, but the day prior products were there, etc...
2. Staff failed to address my concerns. First morning I stood in 6 inches of water while taking a shower. I addressed the staff, the next morning, same result. I did issue another concern and it was semi resolved, the water hit about 3 inches.
3. Cleanliness- trash was not picked up, floors were not vacuumed and bathroom sink area not clean.
March 15, 2014
Rated 4 out of 5 by Jackson13 Nice Second Stay at this Riverfront Location
My wife and I stayed again at this hotel for one night prior to a flight home from Tampa Airport. If you will be spending time in your room, I recommend that you pay for a river view room so that you can enjoy watching the boat traffic on the Hillsborough River, the crew teams practicing and looking at the interesting architecture of the University of Tampa’s Henry B. Plant building. The hotel is also positioned for nice views of the sunset from your balcony, weather permitting.
This is an older hotel, but the rooms have recently been renovated and are nice, though the bathrooms are a bit tight. The hotel is located next to MacDill Park and a short distance from a number of restaurants and museums. The city is still working on the River Walk in front of the hotel, which is fun to watch but can be a little noisy at times during the day. When it is done, it will be great to be able to enjoy the River Walk directly from the hotel.
We spent time at the pool area by the river, which is very enjoyable, though having the smoking area right next to it is a poor design. The the bar/ restaurant is good, also overlooking the river. There is a workout facility by the pool. We found most of the staff members to be friendly and accommodating.
This was our second stay and we would stay at this property again if we are in the area.
February 24, 2015