Sheraton Tampa Riverwalk Hotel

  • 200 North Ashley Drive
  • Tampa,
  • Floride
  • 33602
  • États-Unis
  • Carte

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Rated 3.7 out of 5 by 456 reviewers.
Rated 1 out of 5 by non-accommodating We booked a room at the Sheraton Riverwalk for one night. Our daughter being a gymnast, we arrived in Tampa for the AAU State Gymnastics Meet that was held at the Convention Center. We experienced a series of issues that resulted in a terrible stay. Upon entering our room I noticed an unpleasant stain on one of the bed skirts. We decided to eat dinner at the hotel that evening, upon receiving our food I quickly realized that I could not eat the Chicken Caesar Salad. Only after my husband testing it for himself and confirming it was horrible we ended up returning it. I noticed on the kids menu breakfast started at 6:30am, which would of been perfect given the fact my daughter needed to be at the convention center to compete by 7:00a.m. The next morning my husband went down to the dining room around 6:45a.m. to get 1 small box of cereal and milk so our daughter could eat before competing. Only to be informed by the waitstaff woman who was present at that time that breakfast was not until 7:00a.m. (we had also been informed that the kids menu that stated breakfast was at 6:30am was outdated). My husband tried to explain to her we needed to be at the convention center by 7a.m. and that we would pay for the cereal but she did not want to hear that and just repeated that breakfast was at 7a.m. I want to state that we were not requesting eggs or pancakes or even food for myself, husband or 6yr old son who was also in tow, we simply just wanted a box of cereal and to make sure my daughter was fed before her meet. Unfortunately, we had no other option but to leave for the competition without having fed her. It is heart wrenching when I had to hear my child's stomach growling and her saying to me "Mommy I'm hungry". It is for this reason alone, putting all other issues aside we will not return nor recommend Sheraton Riverwalk to anyone in the future. April 30, 2015
Rated 1 out of 5 by Smoke detectors set off by using showers This was my first stay at any Sheraton Hotel. I was in room 636. The room was nice. The hotel was nice. The hotels customer service was great. I was not happy with the hotels in room smoke detectors. While I was showering for evening before bed the smoke detector went off. I got out of the shower to see why. It ended up being from fog coming out of the bathroom. How odd. The smoke detector continued to go off 4 more times throughout the night. I eventually unplugged it and put it in the hallway for maintenance to collect. Throughout the night I could here smoke detectors in other rooms going off. The hotel was aware of this issue, but hasn't fixed the problem. If you value a good nights sleep, this isn't the hotel for you. I would not recommend this hotel. April 28, 2015
Rated 5 out of 5 by Excellent location. The location and view from the room balcony were excellent. We enjoyed the easy and convenient access to the unique River walk. If we are in Tampa again we will certainly come and stay at the hotel. April 24, 2015
Rated 2 out of 5 by There are far better options in Tampa It's a busy week in Tampa, so I had to go out of the norm and stay at the river walk sheraton. Never again... I spend 3 weeks/month on the road and what matters to me most is clean room, safe location, and a QUIET room. Not near an elevator/ice machine netted me room 1 above the valet pull in which quickly became room 2 which was immediately situated above the valet parking area. Most hotel personnel will make it right...not this one. Beware business travelers. April 7, 2015
Rated 3 out of 5 by Shower Issues While most aspects of our stay were enjoyable, and there was a nice view from our hotel balcony overlooking the pool, the shower had a few issues. The water wouldn't stay directed to the showerhead, and the water was lukewarm, even on it's hottest setting. It seems like they need to upgrade the water systems. I heard other guests complain about the water temperature as well. Other aspects were nice enough. March 26, 2015
Rated 3 out of 5 by not as expected Furniture needs updating, looked to be well worn. Plain basic room at $$$ prices. Drain in tub did not work well. Stood in water while showering. No fan in bathroom. Room right opposite elevator so there was loud talking and banging doors. $18 +tax for valet only parking was ridiculous. Redeeming feature: Starbucks coffee was complimentary. Staff friendly and helpful. March 23, 2015
Rated 4 out of 5 by Nice Second Stay at this Riverfront Location My wife and I stayed again at this hotel for one night prior to a flight home from Tampa Airport. If you will be spending time in your room, I recommend that you pay for a river view room so that you can enjoy watching the boat traffic on the Hillsborough River, the crew teams practicing and looking at the interesting architecture of the University of Tampa’s Henry B. Plant building. The hotel is also positioned for nice views of the sunset from your balcony, weather permitting. This is an older hotel, but the rooms have recently been renovated and are nice, though the bathrooms are a bit tight. The hotel is located next to MacDill Park and a short distance from a number of restaurants and museums. The city is still working on the River Walk in front of the hotel, which is fun to watch but can be a little noisy at times during the day. When it is done, it will be great to be able to enjoy the River Walk directly from the hotel. We spent time at the pool area by the river, which is very enjoyable, though having the smoking area right next to it is a poor design. The the bar/ restaurant is good, also overlooking the river. There is a workout facility by the pool. We found most of the staff members to be friendly and accommodating. This was our second stay and we would stay at this property again if we are in the area. February 24, 2015
Rated 4 out of 5 by Excellent Stay An older building but beautifully updated with great staff, rooms, facilities. The balconies are nice to relax with a coffee or a drink and watch the little fishing boats and kayaks go by. The pool area is a spacious setup including seating overlooking the riverwalk. Everything was clean. Would not hesitate to stay again. January 23, 2015
  • 2015-05-03T18:55:11.473-05:00
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