Rated 1 out of 5 by Bistravler Bad rooms and unresponsive front desk staff
I checked in the week of 05/16/16 for 3 days. The condition of the room was poor with scratched furniture, cracked mirror frames, dirty coffee maker and rusty air conditioning vents. In addition, I am a tea drinker and they would not replace tea bags from day 2. On day 2 my room was not cleaned at all.
When I approached the front desk with these issues the agent was very dismissive, in a hurry to get rid of me. Absolutely bad experience!
May 25, 2016
Rated 5 out of 5 by Hlh85 mom's anniversary trip
Thank you Farina for going above and beyond to make my mom's anniversary trip very special. She came home, gave me a big hug and thanked me. I owe it all to you, thank you again.
May 10, 2016
Rated 5 out of 5 by vickyg bout nasty people that visited
there was a a lot of cheerleaders here this weekend from april29 thou may1 2016 and they were a bunch of nasty people yelling ,and making a mess of the place BUT all the workers did a great job taking care of them ,whenever they needed the help they helped .the cheerleaders and their parents are the most nasty people I ever saw,but like I said all that works here is the best
May 3, 2016
Rated 5 out of 5 by vickyg love this place
we love this place like I said in my other review but whyen I was leaving the restaurant the bartender peezee an older person tending the bar was yelling at another worker which was un called 4,if he had a problem he should have taking her to the side,but I still love this place
April 28, 2016
Rated 5 out of 5 by vickyg this hotel is the greatest
we love this hotel the staff is great.there are some that stand out from the rest Dan,Scott,Amanda,Mae,Meko ,Corey,Liam and Egar,these workers went above what they needed too.when we needed them they helped us sooooooo much that's why we come back.and we will be back ,and we will be telling people how great everyone is here,see you in dec
April 28, 2016
Rated 5 out of 5 by Shelby01 Wonderful stay!
My husband and I had a wonderful stay the weekend of March 18th. Lisa and the staff were very accommodating and grateful for all they did during our stay for my birthday celebration. The view was phenomenal from our corner room -- even with the misty sky, we were able to see the colorful night lights along the riverwalk and bridges, and all the activities along the Hillsborough River. It's also great to finally have a pet friendly hotel in Downtown Tampa! Thanx again for making my birthday weekend so memorable, and for the surprises you helped pull together.
April 20, 2016
Rated 5 out of 5 by Jennalwi Great Stay for a Conference
I stayed at the Sheraton River Walk in Tampa while I was speaking at a local conference. The staff was incredibly friendly and helpful with everything I needed to coordinate my visit. I got in late from the airport and had two complimentary drink tickets for the lounge bar. After a long day of travel it was great to grab a cocktail and relax! The little things really do make a big difference and because of that I would definitely recommend this location to anyone who is looking for great downtown accessibility, beautiful views and great customer service!
April 11, 2016
Rated 5 out of 5 by JonathanH Great stay for work trip
I stay 150+ nights annually with Starwood and I really enjoyed my stay here this week. The property location is extremely convenient for the area, and the view of the water definitely compensates for the aging aspect of the property.....The balconies right over the water served were definitely a highlight of the stay. I had spent a few nights at the Aloft (another starwood property) the week before, and my room there was half of the size and had no window. I would opt for Sheraton again over it's neighboring Aloft..... The club lounge for Platinum guests is great, and the staff was wonderful.
April 8, 2016