Rated 5 out of 5 by mp2727 Customer service is outstanding!
This hotel has a great location downtown. It also has some of the best customer service I've experienced at a Sheraton. Everyone I've interacted with has been helpful, courteous and knowledgeable. Thank you very much for the superb experience!
July 18, 2016
Rated 4 out of 5 by Verified Reviewer Enjoyed our stay
This was my second time at this hotel and I booked it because of the riverview rooms. Our room was comfortable, although it never got as cool as we would have liked. I prefer rooms with bathroom exhaust fans and there was no refrigerator in the room, but the bed was comfortable and the pool is great. Our riverview was nice, although we looked out over the top of the dining room below. Love being right on the Riverwalk and at night the city lights were great. We would come back.
July 18, 2016
Rated 5 out of 5 by Mlister My Catering Director was Amazing!
I was tasked with finding meeting space for a series of meetings for our client. After calling several hotels in Tampa and either not getting a prompt response or dealing with a unfriendly representative, I spoke with Bill at the Sheraton Tampa Riverwalk. He was an absolute pleasure to work with from the first phone call all the way through the final billing reconciliation process! He went out of his way to help me plan the layout and flow of our meetings and made a point of knowing who our key contacts were on-site. Especially since I was planning all these meetings remotely and would not be on-site, it was a huge piece of mind to know that Bill was overseeing all our events. I wish every hotel I dealt with had a Bill for their catering contact!
July 14, 2016
Rated 4 out of 5 by Formerlyknownas Espresso Machine and good views
This Sheraton has a rather tight gym, but has a lounge serving up breakfast and happy hour grub in the evening. It has a great espresso machine, hard to beat the free coffee!
Front desk staff is also knowledgeable of the area so use them for restaurant recommendations or a good running route.
July 12, 2016
Rated 5 out of 5 by Jnix89 Home away from home
The staff at the Sheraton Riverwalk, especially David are exceptional at making you feel at home when staying. They will go above and beyond to ensure you have everything you need to make your time in Tampa memorable and successful
July 11, 2016
Rated 4 out of 5 by HC3141 This hotel has wonderful service
I use this hotel frequently for business and I have always been very pleased with the accommodations and the level of service they provide.
July 11, 2016
Rated 5 out of 5 by SPGBusinessTraveler6 A Sheraton that Greatly Exceeds Expections
I have stayed at the Sheraton Tampa Riverwalk six weeks over the past two months and have an additional two month stay coming up. With Tampa offering so many different SPG properties there are many reasons that I keep coming back to this hotel week after week!
The hotel staff is extremely welcoming, especially the front desk staff and restaurant staff who always greet me by name after a long Sunday night flight. The friendliness of the staff always exceeds my expectations and truly makes this hotel a home away from home.
Being an SPG platinum member I have had my room upgraded on the majority of the stays. The lounge staff on the 6th floor always has a nice conversation with me when I grab breakfast on the way to work or hor de vours after I return.
The location of the hotel is right in the heart of downtown Tampa. I walked to multiple Tampa Bay Lightning (hockey) games during my stays - and the hotel location is central to all of the different Tampa nightlife areas.
I am constantly recommending this hotel to my colleagues and have nothing but great things to say!
July 10, 2016
Rated 5 out of 5 by Venkat430 Excellent Hotel
I stay in this hotel every week for a Business trip. I enjoy staying in this hotel. Hotel Staff is very friendly and responsive. Rooms are clean and Beds are excellent to have a good night sleep after a tiring day at work. I would surely recommend this hotel all our friends and family.
July 9, 2016