Rated 5 out of 5 by LPFamily Great location for Disneyland!
Our family of 5 really enjoyed our recent stay - July 2014. We had adjoining rooms which is great for keeping an eye on the kids. The balcony's overlooked a consruction area (the hotel is updating), but we only heard construction noise as we were getting ready to leave in the morning. The best use of the balcony was at night when we could see the nightly fireworks from Disneyland! Plenty of restaurants in walking distance and of course Disneyland is about a block & 1/2 walk. The kids really loved the pool, a little deep for real little ones, but good overall. Would definitely recommend.
August 8, 2014
Rated 3 out of 5 by RB0501 Good Hotel going BAD
The hotel is dirty. Carpets throughout were in bad need of deep cleaning or replacement. Pest control needed. There was dead roaches in the halls and outside entry areas. Curtians smelled and needed to be cleaned or replaced. Pets allowed? We saw dogs inside the hotel on 14th floor. I would like it disclosed that pets are allowed. I would prefer not to stay in a hotel were animals are allowed. Finally air conditioning filter was in bad need of replaceement. Overall the hotel was dirty.
September 8, 2014
Rated 4 out of 5 by Bertolina Great hotel
I found this hotel to be very comfortable, quiet, and well maintained. I did have some issues with housekeeping. They were not good at replacing items they had removed - coffee, washcloths, and ice bucket liner. This was a daily occurrence. I went to the concierge to request more washcloths and coffee. He said he didn't have any. His call did not result in getting those items delivered.
September 7, 2014
Rated 5 out of 5 by hcarmich Better than the Disney park hotels!
We are season pass holders from Texas and love the Sheraton Park Hotel. All of the staff members, many of whom have been here for years, are excellent. We love Club Level especially, and the hotel location is excellent. Overall, I enjoy staying here more than even the top Disney park hotels. Part of me wishes there was a Kids Club, but the pool more than makes up for it, and everything down to the excellent Wifi and bathroom heat lamp for drying swimsuits is designed for a premium Disney experience! Dylan and team - see you next month!
August 4, 2014
Rated 4 out of 5 by Runningwithdisney Wonderful staff service!
From the minute we walked in we received great service. We arrived early and our concierge room (which we had reserved ) was not ready yet so Veronica at the front desk gave us a key to the club lounge so we could gets some refreshments and rest until it was ready. This was just what we needed. The bell service ( sorry can't remember his name - young man) brought up our bags right away and set them on the luggage stand instead of just leaving them at the door.
Room was a little dated but housekeeping did a nice job of keeping it clean.
September 2, 2014
Rated 5 out of 5 by Traveller0 Wonderful hotel near Disney
Located walking distance from Disneyland, this hotel is adjacent to the "Woody" parking lots, and across the InterState from the Hollywood Tower of Terror. My family enjoyed the pool after long days spent at Disneyland and day trips into Hollywood. Look no further - these comfortable rooms, the great food, and parking is what you are looking for.
September 4, 2014
Rated 5 out of 5 by MaryPoppins Great Location & Outstanding Club Room
Front desk check in staff were efficient and friendly. Extremely clean and comfortable bed. Great location to Disneyland. Great balcony with a view of Disney parks including fireworks. Delicious and bountiful eats throughout the day in the Club lounge. Free beer/wine at times other than 5 to 7 in the club room would have been nice though! Pool area is nicely landscaped with lots of palm trees - it felt like a tropical oasis. Pool is a good size and big enough for lap swimming. Jacuzzi is nice too. In-room coffee pot and fridge were convenient and very nice to have. Our club level room did not have a microwave, which surprised me, so it made it tricky for cooking our instant oats at 4am prior to the Disneyland half marathon (hot water through the coffee pot didn't work too well). Overall - great hotel - I would definitely stay here again.
September 1, 2014
Rated 3 out of 5 by fritz16 Internet and Local calls Charges
There was an advertisement in the in room TV that internet was free however we were still charge for the internet. As an SPG member, this should be free to access. And also I don't understand why local calls are not free. I would definitely not stay in this Hotel anymore. Such a disappointment where other hotels in the area are far more better when it comes to guest recognition and benefits. The front desk staff also are not friendly. The valet and guest services are however met my expectation.
August 31, 2014