Rated 4 out of 5 by kat0814 Great Services
Hillary Burden, manager of guest communication was great helping with reservation needs. Great services in general all around resort.
August 5, 2014
Rated 3 out of 5 by MKAnderson Average hotel
The hotel is much further from Disneyland Resort than I thought. It's a long walk in the heat or late at night with small children.
August 4, 2014
Rated 5 out of 5 by rockingrk Great Disneyland hotel
Excellent place to stay for Disneyland trips. Shuttle stops at the hotel. Staff is very helpful. Eat at Molly's Kitchen for breakfast; great food, good prices and not crowded. Avoid the cost/lines at the park. Hotel is showing some signs of its age, but still an excellent value. Did not use the pool, but it looks fine.
October 18, 2012
Rated 5 out of 5 by VidconMom Vidcon Visit
Very nice staff - one of few hotels where staff say hello & smile when they see a guest! Comfy bed, convenient self parking arrangement with in & out. Peaceful pool area. Gym ok - one piece of equipment was broken. Thoroughly enjoyed our stay!
July 2, 2014
Rated 3 out of 5 by MLA12 Upgraded room with no AC
Paid for an upgraded room (park view). AC did not work in the room. Even the fan/blower wouldn't engage. Informed front desk upon checkout since we did not get into the room until late and were too tired to mess with it that evening. They were nice enough and apologized but did not commit to do anything about it.
August 22, 2012
Rated 5 out of 5 by Anya Feel Good Hotel
We've stayed here before & continue to return. The staff is friendly, helpful & courteous. The SPG rooms are a great size & very clean & comfortable. The tropical pool area is one of my favorite..such a relaxing feel (a little of Hawaii). Walking distance to Disneyland. We love it here & hope to return soon.
December 14, 2012
Rated 5 out of 5 by Dynodi Best Pool
Location is great with easy walk to Disneyland and Anaheim Garden Walk restaurants and shopping. Pool area is very relaxing with a true tropical resort feel. On site restaurants are convienent and starbucks available onsite too. Rooms have nice balconey with seating and beds have comfy bedding and pillows.
January 23, 2014
Rated 5 out of 5 by Tooth Very accommodating!
After a delay in arriving at our hotel due to road construction, we were greeted at check in with the opportunity to upgrade to a suite at no extra charge. What a delightful surprise! I suspect being a member of their rewards program was beneficial. It was a very enjoyable experience!
May 17, 2014
Rated 5 out of 5 by 1970duck Great for families
Our family spent 3 days at Disneyland and stayed at the Sheraton. Very close to the park so little ones could easily and quickly come back every afternoon for a break. The Club Floor is awesome for kids and adults alike, a huge advantage for a family!
June 21, 2014
Rated 5 out of 5 by abenanc Always feel welcom
I always choose this hotel for my get aways, this time I was there not for pleaure, for an illness in the family and the staff made sure I was taking care of.
July 24, 2014
Rated 5 out of 5 by Bovee Comfortable relaxing environment
The facility has a very comfortable relaxing ambiance. The garden/pool side rooms looking over lush landscaping made me feel I was in Hawaii. The bed, pillows and bedding are first class. The Fitness Center has deluxe equipment in a contemporary ultra clean space large enough to accommodate many users.
September 8, 2012
Rated 4 out of 5 by ShirlzO Great location and rooms
Room was nice and clean. Great view of the pool. Within walking distance to Disneyland and Downtown Disney. Marketplace was convenient with a Starbucks and breakfast. Pool was nice. Wish it was non smoking area. A guest smoked 3 cigarettes while we were there. Had to leave, as the smoke was bothersome
May 28, 2013
Rated 5 out of 5 by Mikie49 Location
Hotel was comfortably close to the Anaheim Convention Center.
Hotel was readily and financially acceptable for someone flying in and out of John Wayne Airport.
Front desk staff, hotel operators and concierge (Gary particularly) were so good, I thought to mention them.
Loved Molly's for Breakfast!!!
September 3, 2013
Rated 5 out of 5 by JimBarb Very Relaxing
Hard to believe that DisneyLand is less than a mile away. The hotel was filled with happy families (ie screaming children) and I hardly noticed. The rooms were quiet and comfortable and the hallways quiet. I came for business purposes and will stay here agaon.
June 5, 2014
Rated 5 out of 5 by miller6824 Great Location to Disney
This is a great hotel with a nice pool that isn't crowded. If you can stay in club level because the happy hour and breakfast are a really nice feature.
For the price this place is a great value compared to staying on property at Disney. Next time we go back we would definitely stay here again.
June 15, 2013
Rated 4 out of 5 by prekichi Fireworks
I enjoyed the Disney Land fireworks a lot. Nothing cut my view. The room is perfect.
August 3, 2014
Rated 4 out of 5 by TexasT2 Convention Center Location
My stay was excellent. The staff was very courteous and helpful. The proximity to the Convention Center and Disney was great. I would definitely recommend this Sheraton for family fun or business travel associated with the Convention Center.
June 16, 2014
Rated 4 out of 5 by LWL99 Great Walking Distance Hotel to Disneyland
10-15 minutes safe walking distance to Disneyland ... avoids the hectic parking lots & sardine can trams! Great for afternoon naps!
The staff was VERY accommodating to all my requests such as adjoining rooms, crib availability, late checkout, etc. Great service!
May 27, 2014
Rated 2 out of 5 by Nosleepforme Not again
Being close to Disney is great for families but if your not going to Disney, I would recommend staying somewhere else. The hotel is loud, with loud interior doors. You would think that Sheraton could figure out a way to make interior doors close quietly. I understand that casual travelers don't understand how to try and be as quiet as possible for their neighbors Hotels should figure this out for everyone's comfort. Avoid the 9th floor altogether. There's a stairway door that slams shut after every entry. It echoes down the entire floor.
I' always amazed at how a hotel can hide parking charges when you make a reservation and it's not even on the e mail confirmation. When you check in, it magically shows up. The hotel will give you the excuse that they don't own the parking lot and yes it's on their site when you book. Well, you have to really dig to find it on the site. Bottom line is they don't disclose this as they should. So be aware that you will have to pay another $16.00 a day to park.
August 30, 2013
Rated 5 out of 5 by ishiaki Great stay
We enjoyed our stay at the property, while visiting the Disney Resort in Anaheim, CA. Just minutes walk from the resort, and by far the best hotel in the area.
Everything from the room, restaurant, service, staff and location were just perfect. Recommend to anyone visiting the resort.
March 20, 2014
Rated 5 out of 5 by spedteach25 A Very Nice Hotel!
My two sisters and I recently stayed at this hotel and found it to be very nice. It was clean and housekeeping exchanged our towels daily. The bathroom with the sink is a little small, especially for three women trying to get ready. It was the only place with a mirror. It would have been nice to have a mirror in another place in the room. Our tv did not work when we first got there. We called the front desk and someone came and fixed it within 10 minutes. We never had any more trouble with it. The staff was very friendly and helpful. We were within walking distance to many restaurants, shops, Downtown Disney, and Disneyland. Breakfast was not provided, so we just went to the shop on the first floor and got a muffin or breakfast sandwich. It was a little expensive, but the food was good. We ordered room service the last night we were there; and the food was good as well. Overall, our experience was well worth the stay. We were pleased with the accommodations and would definitely stay here again.
October 23, 2012
Rated 4 out of 5 by Sandydds Front office was very helpful
We needed a second room and they were sold out - Veronica was wonderful, she really went out of her way with management to accommodate the arrival of my son. They found us a room.
Mollys was great for breakfast but the dinner restaurant had terrible service.
May 18, 2014
Rated 4 out of 5 by n6gold 'Functional' hotel close to Disneyland
Rooms - clean, but somewhat basic. Bathroom arrangement unusual. Shower head too low for 6 foot-er. Tiny wardrobe
Club lounge - tiny, too many kids at times, but staff were great and quality of food and drink good
June 25, 2014
Rated 4 out of 5 by BusTrav Hotel Near Disneyland
The hotel is good for doing business in Orange County and visiting Disney Parks.
The Club level is worth it; although Oatmeal (even instant) would be an improvement to the breakfast. The rooms are clean; however the bathroom was quite small. The pool and fitness center are very good.
August 5, 2012
Rated 4 out of 5 by Troy808 Downgraded from previous stays...
We have stayed at this hotel numerous times. However, the property is aging. The carpet is wrinkling and bunching. The shower drain was so clogged that the water backed up to three-four inches high in the tub.
Low rating for "SPG Recognition" as we were not greeted as Gold members, and I had to go back to the front desk to inquire about membership benefits (Welcome gift, late check-out). The staffer that checked us in was not the friendliest.
The room we were "upgraded" to was Room 1216. DD NOT EVER STAY IN THIS ROOM. It is directly under the Club Room on the 14th floor, and from early in the morning as they are setting up and people are getting in and out it is NOISY. Things being banged around, chairs being moved (dragged) across the floor, balcony doors being opened and shut, etc.
Still a great pool for a property of this size.
The one shining thing about this property is the Club Room, and Sandra in the morning, and Naz in the evening. They are both fantastic.
We will stay there again mainly for the Club Room, and the proximity to Disneyland, but it is becoming iffy.
June 24, 2014
Rated 2 out of 5 by Emjemj Never Again
I have stayed here several times in the last few years but this was the last time. I ask for a Disney view on the club floor and got neither. Instead I got what appeared to be the living room of a suite room 1234. There were large doors conecting to the other half and I had to listen to the room next door all night. I had no balcony. I asked to change rooms but the desk cleark said no other rooms would be ready for 2 hours. I was not offered late check out or thanked for being a loyal guest. The elevator by my room let me off at a door that couldnt be used due to construction that I wasnt told about.
I dont know what Club room some of you others were in but this one was a zoo. Nobody checking room numbers and I got off the elevator with 4 teens that were being let in by a friend. There was no room to sit and the breakfast selection was poor at best. Even your sister Shearton down the road offers a hot breakfast in the club room as do most of your hotels. The was a huge group in the hotel and it felt like they were far more important than I was.
June 3, 2014
Rated 4 out of 5 by Red71072 Disappointed
We were told at checkout in the morning that we were able to use shower facilities that afternoon prior to late evening flight. The shower facilities turned out to be outdoor showers adjacent to the pool.
Most disappointed and not up to Sheraton standard as far as I am concerned.
October 28, 2012
Rated 3 out of 5 by juan15 Good Location
Good Location, rooms are rather small. And even though I was alone they gave me a double queen which made it even harder to get around the room. Rooms are pretty basic and bathroom are pretty tight.
The outside areas on the other hand are great, beautiful gardens and pool.
March 7, 2014
Rated 5 out of 5 by MilandCivTraveler Great location for Family outing
First time staying but we will return. Great hotel for a 2 day family outing. Staff is excellent. Pool area is nice. Club floor was good. Simple and efficent breakfast. Bus service from Hotel to Disney and you can ride all day. Made it easy to come back to hotel for a break
February 27, 2013
Rated 5 out of 5 by Appleofmyeye3 Great place to stay
Because we belong to SPG and have Disneyland passes we are in Anaheim many times during the year. This is the place to stay. Our Dental Hygiene meeting is here in May of each year, so my friends and I always make it point to stay here. Would recommend this Sheraton Resort .
May 7, 2012