Sheraton Indianapolis Hotel at Keystone Crossing

  • 8787 Keystone Crossing
  • Indianapolis,
  • Indiana
  • 46240
  • United States
  • Map

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older to reserve a room.

Rated 4 out of 5 by 327 reviewers.
Rated 4 out of 5 by Things To Work On Oversall our stay was fine . . . but room needs help with broke toilet plus we could not believe there was no safe in the suite -- WOW! September 2, 2013
Rated 5 out of 5 by Second best Sheraton Branded hotel I've ever stayed at. From free parking, to Club Level upgrade. Great linens. Amazingly convenient location...all super wonderful. November 30, 2013
Rated 5 out of 5 by Top Sheraton This is the best Sheraton we stayed to date. For SPG members, we even have our own floor (11th). Excellent staff. Rooms were outstanding. April 21, 2013
Rated 4 out of 5 by Nice hotel, great location Shower head needed to be replaced, poor water flow. Room was nice. Internet should be free. Hated the card activated elevators. August 4, 2013
Rated 4 out of 5 by Great room I enjoy staying here. Nice hotel with clean rooms. Nice room for meetings. Food was good. I wish the parking garage was heated. January 28, 2013
Rated 5 out of 5 by Staff The staff was helpful in many ways. Giving me directions around town, where the meeting was being hels and just very friendly. May 3, 2013
Rated 5 out of 5 by Great location and great bed! Staff was very nice upon my arrival. I found the room quite pleasant and best hotel bed I've had in some time! I will be back. February 5, 2013
Rated 3 out of 5 by No Air Conditioning - No Assistance Advised the staff the morning after our first night when the air didn't work. By checkout on the 3 day, still no improvement. May 20, 2013
Rated 3 out of 5 by hotel guest/conference meeting Hotel itself was just very hot/stuffy Our lunch meal at the conference was only soso. Food was cold and an odd selection May 9, 2013
Rated 2 out of 5 by did not like this place much more expensive than surrounding hotels, 2 fire alarm tests while we were sleeping, bad pillows, bad mattress September 30, 2013
Rated 3 out of 5 by This hotel would be better if It has a better shuttle service. Few of us couldn't get into contact with shuttle service or need to leave message. June 24, 2013
Rated 5 out of 5 by Great Week End Get Away Excellent service and accomodations! January 6, 2014
Rated 3 out of 5 by Nice hotel Second stay here within 5 weeks. Great location. Each stay, elevator problems. Annoying. Nice renovated library. May 22, 2013
Rated 5 out of 5 by Elks Convention The helpfulness of the staff was outstanding. The bed was very comfortable and the location was outstanding. June 10, 2013
Rated 4 out of 5 by Cold water On Saturday morning, March 23rd, there was NO HOT WATER at 7:00 am. Really started the day off BAD. March 31, 2013
Rated 5 out of 5 by Nice Stay & Great Staff! Enjoyed a nice stay, and very engaged helpful staff. Room and lakeside view were terrific! Thanks April 22, 2013
Rated 5 out of 5 by Beds My only complaint is the bed are to soft and hard to turn over in. Don't like pillow top September 26, 2013
Rated 5 out of 5 by Great Location! This hotel is very clean and is in a great location. Enjoyed the skywalk right into the mall. July 1, 2013
Rated 5 out of 5 by Very nice facility. My room was lovely, clean, comfortable and convenient. The staff were pleasant to deal with. July 20, 2013
Rated 5 out of 5 by Great place to stay This is the first time I've stayed at a Sheraton. The hotel was good and service was great. April 18, 2013
Rated 4 out of 5 by Excellent Fitness Center The fitness center was top notch. The pool and hot tub looked brand new and was very nice. January 27, 2013
Rated 5 out of 5 by Great Place To Stay Stay here - you will love it! Great place for conferences too! November 21, 2013
Rated 5 out of 5 by Great service Kiana in the restaurant was a delight. Her friendly manner made our stay very memorable , June 4, 2012
Rated 5 out of 5 by wonderful people this hotel went out of their way to help me with all my needs October 21, 2013
Rated 1 out of 5 by Did not live up to expe rations Room very cold with no temperature adjustment working. Poor lighting. August 26, 2013
Rated 5 out of 5 by Great location I loved my stay. The room was excellent and the location was awesome. May 23, 2013
Rated 4 out of 5 by Greast personnel Good service, good food, comfortable room temp.. November 3, 2013
Rated 5 out of 5 by Very spacious! Love this hotel! Stayed here several times, neer disappointed :) February 10, 2013
Rated 5 out of 5 by Staff made my stay! Staff was very polite, very professional. Excellent stay. February 11, 2013
Rated 4 out of 5 by Bathroom No soap in bathroom, and dirty washcloth in batn area. February 20, 2013
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