Rated 3 out of 5 by MaryannW This hotel is better
The hotel was better than the last time I stayed but I was disappointed in the conference room area and the staff in the conference room area
April 21, 2013
Rated 5 out of 5 by DLB59 This hotel has excellent features.
This is an excellent hotel and excellent staff.
February 3, 2014
Rated 4 out of 5 by gymteacher Great hotel, except for the pillows
Love staying here. Great fitness room, pool, conference rooms, bar, buffet, etc. The only thing I hate is there big pillows. I bring my own
March 5, 2013
Rated 4 out of 5 by kiki923 Things To Work On
Oversall our stay was fine . . . but room needs help with broke toilet plus we could not believe there was no safe in the suite -- WOW!
September 2, 2013
Rated 5 out of 5 by Ron9999 Top Sheraton
This is the best Sheraton we stayed to date. For SPG members, we even have our own floor (11th). Excellent staff. Rooms were outstanding.
April 21, 2013
Rated 5 out of 5 by rugbyno9 Great staff
Remembered me checking in. Remembered me checking out. Overall very friendly. Great location for dining and shopping.
November 27, 2013
Rated 4 out of 5 by bill1963 Nice hotel, great location
Shower head needed to be replaced, poor water flow. Room was nice. Internet should be free. Hated the card activated elevators.
August 4, 2013
Rated 5 out of 5 by SidRipley Second best Sheraton Branded hotel I've ever stayed at.
From free parking, to Club Level upgrade. Great linens. Amazingly convenient location...all super wonderful.
November 30, 2013
Rated 4 out of 5 by Stars13 Great room
I enjoy staying here. Nice hotel with clean rooms. Nice room for meetings.
Food was good. I wish the parking garage was heated.
January 28, 2013
Rated 5 out of 5 by Charlie Staff
The staff was helpful in many ways. Giving me directions around town, where the meeting was being hels and just very friendly.
May 3, 2013
Rated 5 out of 5 by Kelli427 Great location and great bed!
Staff was very nice upon my arrival. I found the room quite pleasant and best hotel bed I've had in some time! I will be back.
February 5, 2013
Rated 3 out of 5 by EBCE No Air Conditioning - No Assistance
Advised the staff the morning after our first night when the air didn't work. By checkout on the 3 day, still no improvement.
May 20, 2013
Rated 3 out of 5 by jamy hotel guest/conference meeting
Hotel itself was just very hot/stuffy
Our lunch meal at the conference was only soso. Food was cold and an odd selection
May 9, 2013
Rated 2 out of 5 by Sore122 did not like this place
much more expensive than surrounding hotels, 2 fire alarm tests while we were sleeping, bad pillows, bad mattress
September 30, 2013
Rated 3 out of 5 by Jason25 This hotel would be better if
It has a better shuttle service. Few of us couldn't get into contact with shuttle service or need to leave message.
June 24, 2013
Rated 3 out of 5 by jdrake Nice hotel
Second stay here within 5 weeks. Great location. Each stay, elevator problems. Annoying. Nice renovated library.
May 22, 2013
Rated 5 out of 5 by Hydro Elks Convention
The helpfulness of the staff was outstanding. The bed was very comfortable and the location was outstanding.
June 10, 2013
Rated 4 out of 5 by SEC54 Cold water
On Saturday morning, March 23rd, there was NO HOT WATER at 7:00 am. Really started the day off BAD.
March 31, 2013
Rated 5 out of 5 by WanderIN Nice Stay & Great Staff!
Enjoyed a nice stay, and very engaged helpful staff. Room and lakeside view were terrific! Thanks
April 22, 2013
Rated 5 out of 5 by Missy25 Great Location!
This hotel is very clean and is in a great location. Enjoyed the skywalk right into the mall.
July 1, 2013
Rated 5 out of 5 by DonnaE Very nice facility.
My room was lovely, clean, comfortable and convenient. The staff were pleasant to deal with.
July 20, 2013
Rated 5 out of 5 by Dan61 Beds
My only complaint is the bed are to soft and hard to turn over in. Don't like pillow top
September 26, 2013
Rated 5 out of 5 by jeepgirl Great place to stay
This is the first time I've stayed at a Sheraton. The hotel was good and service was great.
April 18, 2013
Rated 5 out of 5 by Glenda14 Great Week End Get Away
Excellent service and accomodations!
January 6, 2014
Rated 4 out of 5 by Boomer Excellent Fitness Center
The fitness center was top notch. The pool and hot tub looked brand new and was very nice.
January 27, 2013
Rated 5 out of 5 by Manju Great service
Kiana in the restaurant was a delight. Her friendly manner made our stay very memorable
June 4, 2012
Rated 5 out of 5 by JTPrin1 Great Place To Stay
Stay here - you will love it! Great place for conferences too!
November 21, 2013
Rated 1 out of 5 by Tonya2256 Did not live up to expe rations
Room very cold with no temperature adjustment working. Poor lighting.
August 26, 2013
Rated 5 out of 5 by koda wonderful people
this hotel went out of their way to help me with all my needs
October 21, 2013
Rated 5 out of 5 by DougyX Great location
I loved my stay. The room was excellent and the location was awesome.
May 23, 2013