Rated 4 out of 5 by MiaElizabeth Wonderful Location
Stayed for soccer showcase at Grand Fields. Hotel was convenient to fields but lots of road construction in the immediate area meant delayed travel times. Hopefully this will improve soon. Hotel being connected to mall and dining was a huge plus! Gave the boys lots to do- mine especially liked exploring the Tesla store. Only negatives; 1. Beds are double size not queen. Tight fit with my 6'1" hubby. 2. You have to pay for internet access. I would think a hotel of this caliber/price point would include the access in the price of the room-- pretty much every other hotel we stay at does.
April 14, 2014
Rated 5 out of 5 by psycho very accomodating for our conferece
the front staff was excellent in helping me correct some paperwork for our meeting. very pleasant too!
April 15, 2014
Rated 4 out of 5 by Val36 Great Staff!
Courtney Oliphant did a wonderful job. When I arrived, my room confirmation did not show in the system. She was able to find me a room without any trouble. When I got to the room, I found that the deadbolt would not work due to the design of the door lock (ANSI Unit). Traveling as a woman, this made me uneasy, and despite a very busy hotel night Courtney was able to find me a room with a deadbolt. I appreciate her customer service and will be sure to book again due to her tenacity.
April 11, 2014
Rated 5 out of 5 by Madlilly Good getaway
Great shower and great bed as expected
April 13, 2014
Rated 4 out of 5 by Earl1 This hotel allow flexibility during conferences
Hotel and facilities were clean and quite. Restaurant staff slow in attend to customers needs
April 11, 2014
Rated 4 out of 5 by Lizard The hotel was a great location for our activities and comfortable room and price.
The hotel and room were very clean. The staff was excellent. The room was furnished beautifully.
However, I would like to make some suggestions.
1. I would like to be able to do my hair and makeup in the main room, while my husband uses the bathroom. There is no mirror and good lighting in the main living space, or place to easily plug in my hair dryer. This would allow us to get ready to leave faster and more comfortably.
2. We did dine for a quick sandwich, and later to have a cocktail, which was good.
However, it was cold outside and sitting in dining room and the bar area was very cold too, and uncomfortable.
I would suggest some type of barrier so when the front doors of the hotel open/close and the cold air comes in, guests would not be cold too. So, we did not dine in your dining room again, since we did not want to be cold.
Other than the above, our stay was great!
April 7, 2014
Rated 5 out of 5 by Happy0406 Quiet and Comfortable
This hotel has the quietest hallways and most comfortable rooms of any hotel I have visited. It is so easy to relax and sleep soundly in these rooms. The front desk staff are so friendly and helpful. Plus the proximity to shopping and a large variety of restaurants can't be beat. It is my favorite place to stay when I am in Indianapolis.
April 7, 2014
Rated 5 out of 5 by SteveMKE Business conference
Meeting rooms were convenient, comfortable, and appropriately sized. AV worked well - sightlines to screens were unobstructed and audio was clear. Could have used more power outlets for attendees with laptops and other electronic devices that needed power. Food at meals and breaks was great.
My personal room was clean and comfortable. Had trouble setting the temperature that I preferred on the thermostat. Would like to see internet service included instead of at an additional cost. It seems pretty much everyone needs it, so why not make it standard?
March 31, 2014