Sheraton Indianapolis Hotel at Keystone Crossing

  • 8787 Keystone Crossing
  • Indianapolis,
  • Indiana
  • 46240
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older to reserve a room.

Rated 4 out of 5 by 303 reviewers.
Rated 3 out of 5 by Nice facility. Needs more staff Arrived on a Saturday evening @ 6:00 and waited approx 15 min before someone showed up at the reservation desk. The only other reservation person was gathering info from a guest who had their car broken into the night before in the hotel's parking garage. Friends of mine had their car broken into as well. Nice hotel but lack of staff/security would have me think twice about staying here again. July 28, 2014
Rated 4 out of 5 by Very accommodating We stayed in June during a national soccer tournament and were very pleased with the accommodation of our team. Several other teams were also there and it seemed everyone was pleased overall. The staff seemed very willing to make special arrangements for our group and the breakfast staff made sure everyone was taken care of, even getting to know names by the end of the stay. A special thanks to Kiana A., who was extremely thoughtful every day! July 27, 2014
Rated 1 out of 5 by mis lead I made reservation on phone spoke to what i thought someone whom i could trust , I requested 1 room July 18-21 which i was quoted 119.000 per day, I was coming to Smith Family Reunion .......I drove over 1000 miles to get to check in , Just to be told i didnt have Prepaid rate of 119.00 and had to pay $159 per night .........I Ask to stand aside placed on house phone to call conservation to see they could help. A supervisor could here him . he said he would call the . I will assure Future reunions will not using Sheraton due horrible and iimbbaroson experience July 22, 2014
Rated 2 out of 5 by Disappointments I was there for the NVON conference. I was disappointed in the breakfast offering. It was much too expensive for most in my group. There was no place in walking distance that offered breakfast that we found. We ate cookies and crackers that we brought and two of the ladies had coffee. I am a tea drinker and you can not make hot tea in a machine that has been used to make coffee--tastes really bad. July 25, 2014
Rated 3 out of 5 by Rooms are dark amd dreary The lighting in the room was dark and dreary. My room was next to the elevator and I could hear the elevator all night. The closet is right by the door and hard to get into it and also be using the entrance door. The beds were very poor. Too soft and saggy. July 25, 2014
Rated 5 out of 5 by Great hotel! This hotel is in a great location with access to local dining establishments. The staff is pleasant and the hotel is very nice. July 25, 2014
Rated 5 out of 5 by July 2014 Stay The hotel is beautiful. Everything was perfect except for the midnight false fire alarm on the 11th floor. We had to walk down the stairs from the 10th floor to the 3rd floor before it was realized that the alarm was false. July 23, 2014
Rated 4 out of 5 by Poor and Slow Staff Nearly every time that we requested service from Staff we had to ask multiple times. At check-in we requested a fridge and they said they'd send it right up. After 30 minutes we had to call back again. For request for towels and bath mats(which there were none at check-in) we called twice and still none were delivered. I found someone down the hallway cleaning another room and had to try to get them from her. Upon returning from dinner we couldn't find the evening vallet ... front desk paged them 3 times and they still were not found. After 20+ minutes a security guard parked our car. Besides the lack of hot water in the morning! June 23, 2014
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