Rated 3.5 out of 5 by 109
Rated 5 out of 5 by ASerra811 thumbs up
stayed here for the first time recently and it was a great experience from check-in to check-out.
April 21, 2015
Rated 5 out of 5 by orbealiege outstanding staff...excellent facility
We stayed easter weekend for a night. Slept late on Sunday and just missed free breakfast buffet due to a misunderstanding re end time. Kudos to Desta who saw our disappointment and made up breakfast plates giving us anything we wanted that was on the buffet. His response when we thanked him was that he always tried to make people happy. Well Desta,you accomplished your goal.
The only reason I gave the room 4 stars and not 5 is because the thermostat did not seem to control the room environment no matter what I did. Other than that the room was great although a small refrigerator would have been a nice touch.
We brought our dog to this very pet friendly hotel. Serol and Ricardo at the front desk were extremely professional and doted on Zoey. Great hotel and outstanding staff. Will definitely stay again.
One side note to pet owners....don't ruin it by not picking up after your dog in the large grassy area out front. Others need to walk there with their pets. It's not up to the hotel to clean up your pet's waste.
April 12, 2015
Rated 5 out of 5 by DCTrip0415 Weekend Getaway
-Nicely remodeled. Room and public area in great condition.
-Good alternative of staying in the city. Shady Grove metro station is a short drive away. National mall is around 30 minutes drive. We used Uber service and it cost around $32, still better than paying for parking in the city and having to deal with the traffic.
-SPG recognition. We were upgraded to a nice room.
-Wall is thin. Others have mentioned this as well but it wasn't a big deal for us.
-Key cards issue. We stayed 2 nights and both days we have issue with the key cards not working at the elevator or the door and had to be reprogrammed.
April 6, 2015
Rated 4 out of 5 by FALSE Inviting, Professional and Comfortable
This was a bit surprising. The rooms were decent with aesthetically selected wooden furniture that were gentle. The photographs on the wall were pleasant rather than the stupid modern art that disfigures the walls in most average hotels. The bathroom was bright, clean and modern but not upstart. I stay in too many hotels and I am not impressed easily. This hotel review reflects the fact that I want to comment on this nice place. Thank you.
February 15, 2015
Rated 4 out of 5 by egar2019 Good hotel..
Good hotel in good safe location. I like that they are pet friendly. Rooms are fairly standard. Good experience.
January 9, 2015
Rated 5 out of 5 by PKC01 Amazing staff, wonderful hotel
We stayed at the hotel between 4th and 9th Nov. I am a SPG member. We were in the US for a family wedding in Derwood. it was the first US trip for my parents. The staff were amazing namely Leemu and Tiffany. The general team were professional and attentive. Made our stay perfect! thank you
December 1, 2014
Rated 2 out of 5 by Jenandm The hotel needs improvement
We were awakened at 3:44 am by banging and screaming and slamming doors. We called the front desk and they came up to our floor to stop the nonsense. The noise finally stopped at around 5 am. When we checked out no compensation was offered or any acknowledgement that this was a problem. I am 63 and have stayed in many hotels over the years and have never, never experienced such Trouble. I don' t know that I could stay at this hotel or other Sheratons again.
November 30, 2014
Rated 5 out of 5 by ame8429 Comfort in the Suburbs!
Great hotel. Excellent accomodiations and great service and comfort.
November 20, 2014