Rated 5 out of 5 by Shark1 EXCELLENT!!! - TOP RECOMMENDED!!!
i have stayed four (4) nights with my wife and two (2) young children in this resort.
The Resort is amazing!!! , staff are really friendly.
The swimming pool is Awesome - my children really enjoyed it .
The room is spacious and their are allot of children activities
I will surely visit again ion the future and I will recommend it to everyone who plans to visit Hua Hin area.
Haim Goanin, Karmiel, Israel
July 18, 2015
Rated 5 out of 5 by Brian92 Comfortable stay with a scent of Thai
The hotel locate about ten kilometers from central of Huahin city.
The lobby has a great scenic view of the sea.
The room is furnished with a scent of Thai art with comfortable sofa, though a little bit aged.
The bathroom appliance is quite good, fully equipped with all amenities you may need.
The overall facilities was kept clean and tidy.
Swimming pool was fantastic esp the pool access room and the seaside infinity pool.
F&B is also great, italian dishes at Salas were great. Breakfast is good in term of variety of food.
Hotel staffs hospitality also made my stay be comfortable.
May 29, 2015
Rated 5 out of 5 by Inkyyy Perfect Hotel
good staff (service mind)
good room (beautiful & comfortable)
good swimming pool (large)
May 23, 2015
Rated 2 out of 5 by Unlucky007 Car Park is very far and limited / food is too expensive
I stayed at hotel during Songkran Holiday. I went out for seafood dinner outside when I came back at 10.00 PM , hotel staff informed me to park my car at the given distance area. There was only 1 golf cart to service sending off at the lobby even there were lots of customers waiting in line at the parkig space, waste time , low quality of operation and management.
The clock craft that my daughter paid and painted at Kids club ( 300 Baht ) should be regarded as a trash. It did not work since the first day I've got them from the hotel staff.
April 19, 2015
Rated 5 out of 5 by NathanSRBKK Short Holiday but good as expected
This is my secod stay at this property even though my previous stay was couple of years ago but this property still up to date.
The check-in staff was making us feel welcome and up to the standard of SW (couldn't remember her name but she checked us in around noon time) she give us a called once the room ready even we are away on the tour. This attentiveness make us feel that she is willing to provide the service and make us feel more interest to come back here again. I'll definitely recommend this hotel to my friends and family as a first choice to stay in Huahin.
April 16, 2015
Rated 4 out of 5 by JEN45 Great Stay
This was my first visit to Hua Hin, having visited many other beach resorts in Thailand. The hotel was lovely and the staff were extremely helpful, especially in the Executive Club. We really enjoyed our stay. Pity regarding the construction next door although it really didn't impact us at all. Thanks again.
March 16, 2015
Rated 5 out of 5 by Kirkegaard74 Good for families
the Best spg hotel I have ever tried.
I had 3 rooms and all were upgraded,the staff was the most platinum recognizing I have ever experienced, always they responded quickly and effective for ALL matters.
Good restaurants, but a little expensive considering this is Thailand.
Very good for family holiday.
Staff really deserves high recognition and thanks for their high level of service.
February 10, 2015
Rated 5 out of 5 by Mike59 Wonderful Vacation!
We spent 6 nights at this wonderful property the last week December and were so happy with our decision to stay here. From the moment we arrived the entire family felt welcomed by every staff member we came in contact with. As a Platinum I received all of the benefits that can be expected during a peak holiday season.
The breakfast buffet was the best I have ever seen, anywhere. Happy hour was fabulous. The pools were perfect for just paddling around. Our stay was a perfect recovery from a very busy year.
The room was perfect and the entire property was well maintained.
January 11, 2015
Rated 5 out of 5 by Jayne65 Great relaxation
Lovely hotel beautiful setting my only disappointment was it was our 30th wedding anniversary why we stayed 5 star but the hotel did nothing to make our stay just that little bit special.
November 30, 2014
Rated 5 out of 5 by Nikki Excellent Property, outstanding pool, service and staff
I was fortunate enough to stay for several nights at the property and was pleasantly surprised, incredible swimming pool, live music was playing daily, hospitable staff
November 19, 2014
Rated 5 out of 5 by LPTH Perfect getaway!
The staff are very friendly, helpful and attended to details ensuring all is covered. Food is really great, especially the green curry at InAzia.
November 19, 2014
Rated 4 out of 5 by Sugar285 Good getaway hotel
Nice hotel great for family and couples.
service is splendid.
November 13, 2014
Rated 2 out of 5 by nopassion below the expectations
Chandelier event was PERFECT.
Below comments are for my extension stays :
1.) no accompany to the room on arrival date in the contrary the others got this service.
2.) not clear info for booking. i had to find out myself.
3.) no advice for activities provided by hotel.
4.) no action from luggages service on departure date. i had to inform porter myself after 45 min. on waiting.
5.) because paying 2 more nights myself but room location was near the contruction which is near the hotel. noisy whole day.
6.) grilled ribs were not good.
7.) dinner at salas was good.
8.) Wine testing was good. but wine taste in menu list was low quality.
November 12, 2014
Rated 5 out of 5 by totopapo WE LOVE SHERATON HOTEL
We are really impression in your services and place. I would like to visit you again. Thank you.
November 5, 2014
Rated 5 out of 5 by Emm8725 Great Team
Great resort hotel, Staff are friendly. Please keep doing performance
October 31, 2014
Rated 5 out of 5 by AunAun wonderful place in Hua Hin
Fully recommended place to stay in HuaHin.
Nice room, friendly staff, incredible swimming pool.
October 28, 2014
Rated 5 out of 5 by Beachlover14 Great services..
With the great services received, It's really relax n very happy while spent valued time with family here..
October 28, 2014
Rated 5 out of 5 by KevinBali14 Great place for a get away
The only issue is the parking which I know is being taking care of.
October 28, 2014
Rated 3 out of 5 by YH2014 Like it but disappointed
Booked 2 rooms - One with the UNICEF auction I bid last year and One directly with the hotel.
Check in was good like all Sheraton we visited (Macau, Singapore, Pattaya, Hong Kong and Bangkok).
Hotel toilet tap came off each time when we tried to on it. I have the picture that I can send to you if you like to see.
No turn down for the 2 nights we stayed. But the other room I booked for my parents did received the turn down. Hence I wonder why?
SPG - I normally booked through company and it is the first time i booked directly with the hotel. I called prior to check in to ensure points will be capture. But at point of check out, I was informed not.
September 30, 2014
Rated 5 out of 5 by inale This hotel has great features
specially beachfront massage was fantastic!!! highly recommanded
September 13, 2014
Rated 5 out of 5 by Som616 The hotel is wonderful
I love Sheraton Hua Hin very much. I stayed here several times. The beach is private and quiet. The swimming pool is fantastic. In addtion, the food is in a high quality with some many opitons. And all hotel staff are so helpful and friendly.
September 12, 2014
Rated 5 out of 5 by WanawanP Excellent view and services/ Great features for seminar activities
I would recommend this place for vacation due to its peaceful environment and spectacular view of long beach. The swimming pool is big. I went there to organize seminar for group of my company's executives, the features of the meeting room are great and staffs are very active and willing to facilitate. Really impressive!
September 11, 2014
Rated 5 out of 5 by Chay71 Excellent
Excellent place to stay and relax. Great breakfast and giant pool suited to all
September 10, 2014
Rated 5 out of 5 by Loveasia1 Great quiet get away
Love the serene and quiet surrounding of the property. Wonderful to spend couple relaxing days from the busy city life of Bangkok.
August 26, 2014
Rated 5 out of 5 by Kook Best and valuable
Clean, comfortable, Hotel staff is really nice and helpful . I will be back again 100%.. Break fast is really delicious .
August 23, 2014
Rated 4 out of 5 by Poolio Great stay, transportation and isolation challenge
We satyed 10 nights at the resort, using a two connecting rooms. The rooms were great, large, comfortable, a lot of light in the room. The bathroom is large and comfortable.
One of the room was accecablity adjusted, which should be mentioned on check in. There are some challenges for those who does not need this sesvice since it is aimed to help the one who does (bathroom sink is very low).
The pool is wide, clean, and the kids could not stop playing. It is one of the best pools we visit (we visit a lot of starwood resorts).
I would suggest that the hotel will ask, on check out (or a small sign near the pool kiosk) for people who has pool toys, to leave it for the next guests, it will allow the next guest more options (balls, inflatable toys et)
The service was spotless, always with a smile, and always willing to assist
The breakfast is remarkable, the food quality and variety is great, the room is very large, clean and comfortable.
The thing that we feel need to be amend, is the transportation option in and out of the hotel, and the help desk
The hotel is very isolated, there is NOTHING around it, no shop, taxi stand, message, or any other "local stuff".
The only way in or out is to ask the hotell for a shuttle, who leaves only once an hour and is fully packed (kids need to be on their parents lap), or to ask for a taxi, whith a much higher rate then the "street price"
You can not get a quick street walk, for a coke, water or anything, since you need to book a transportation.
There is no "help desk" to suggest guest trips or information around. The information we got from the front deak was very poor and not accurate.
There is a "tour stand" but they wish to sell you tours, not to advise you about the options
Total stay : great hotel, great service, great rooms, great pool, isolation is a challenge
August 22, 2014
Rated 5 out of 5 by Hanakim Back here again and again
- Great weekend escape
- Great staff ; pleasant personality and service-minded
- Good place for kid ; club and pool
August 20, 2014
Rated 5 out of 5 by Nim1 Grate Hotel
The room is very comfort and professional staff.
August 19, 2014
Rated 5 out of 5 by GrantNoey Great Hotel
We have stayed in this hotel before and are always very happy. Great layout for children and adults. Khun Pokchat in the dining area is so pleasant to deal with and deserves some recognition. Also we would like to thank Khun May in the SPG lounge for all of her help. Thank you
August 18, 2014
Rated 4 out of 5 by worw Operator response
All service are quit good but only the service mind of the operator representative received call for help.
Sorry to say very "Bad feeling"
If you need detail I'm welcome to inform.
Can call my mobile.
I would like you to improve without any comment.
August 18, 2014