Rated 5 out of 5 by Coxy Suite room are nice
As a Platinum member I was immediately offered an upgrade from the private garden room to the ocean front suite which was a nice upgrade over several levels. The checkin process was easy. The suite itself was at the beach front 99m2 of suite which included a full walk through clothes closet, large bathroom, large bedroom and lounge room. It also included a 10m balcony overlooking the day beds and beach.
Overall the resort is geared towards families from Thailand and China. The resort is spread out over a large area with the largest pool in Thailand. It winds its way through the resort and is a comfortable 1/2 hour walk through the water to complete a circuit of more than 500m2.
There are a number of restaurants which in most cases were forgettable, although the food was ok it was nothing special. Having said that they did have one restaurant called InAzia which has won a number of awards for food quality. I would highly recommend this restaurant. The morning buffet was various but impersonal due to the large number of guests and their families.
Location wise it is in the middle of nowhere and if you want to go anywhere you need to use taxis. There is a free shuttle bus but it takes you to the clock tower in Hua Hin. A rather unusual stopping area as there really is nothing around it. It is a 2km walk up the road to the largest shopping plaza in Hua Hin. On a hot day the walk can be uncomfortable and you will kiss the floor when you reach the air-conditioning of the shopping plaza.
Whilst the staff were attentive I would give additional praise to Phillip for his attention to detail and hard work ethic in the Sheraton Club lounge. He has a future with this hotel chain.
Speaking of the Sheraton Club my first impression was that it was extremely small but with the outside seating there was always enough room during happy hour!
I would like to thank all the staff for a wonderful visit.
Would I stay again?
Plus + Suite Rooms (get a suite room with direct pool access rather than beach front), Sheraton Club staff, Platinum recognition and associated benefits, visual impact of the resort, InAzia restaurant, cleanliness of the resort. Smoking is limited to specific areas of the resort.
Negatives: Ocean front rooms to Club lounge is a bit of a walk especially if you forget something (I should know I became an expert). Although the pool looked clean I was always wondering about how hygienic it was with so many children in it. Most restaurants were average. The beach is nothing special but passable.
April 17, 2014
Rated 5 out of 5 by southbank pool/ friendly staff
This is my fifth stay at Sheraton Hua Hin , and what impresses me most ,is the attention to detail , the willingness of staff to go the" extra mile."The in Azia Restaurant deserves a special mention
April 16, 2014
Rated 5 out of 5 by Notto This hotel is very good.
The room is very good and staffs are very kind. Food is very delicious and variety. Facilities are very interesting. The swimming pool is very beautiful.
April 13, 2014
Rated 5 out of 5 by tomy9985 In-room A/C
A/C temperature is not quite stable between 2 connecting rooms #7203, #7205, especially #7205. It wasn't that warm when temperature was set at 26c while it wasn't that cold when temp was set at 21c. Apart of A/C, everything was perfect. Thank you :')
April 10, 2014
Rated 4 out of 5 by trifca Hotel Great, Resteraunts Terrible
I am a very LONG time SPG member; used to travel for work and used to be gold.......now am retired..We enjoyed our four days; three nites at the Hua Hin Sheraton BUT...the two restaurants that I ate dinner at were terrible. The first nite we ate at the Luna Lanai and the Shrimp Cake and the Pad Thai Noodles were Terrible !!!! The spring rolls were so so and the Yaam was only so so..... The last nite there we decided to try the Salas Restaurant. The Caprese the tomatoes tasted like they were either frozen or they were not ripe... and it was the first time I EVER had to eat my Lasagna with a spoon......it seemed like it came out of the microwave after being in there for 5 minutes....... my Wife's seafood pasta (black squid ink) seemed like it was prepared 3 months ago, hard, no taste NOT good at all.......
April 2, 2014
Rated 5 out of 5 by DrPR Great hotel with excellent service
Sheraton Hua Hin is a great hotel with excellent service.
We really appreciate all the staff at the hotel who took good care of us during the 5-day visit. We also met K. Martin, the GM, during the Social Hour. He provided great leadership to his staff and it showed in the high level of service we received. Thank you!
As SPG Platinum member, we got upgraded to Oceanfront Suite--a wonderful room with nice view. The buffet breakfast was great. The Club Lounge was also fantastic. Thank you!
We noticed the Green Leaf Health Promotion Hotel plaque in the lobby indicating that Sheraton Hua Hin is part of the Smoke Free Hotel Programme from 2011-2013. We hope that Sheraton Hua Hin will actually become completely smoke-free in the near future. Currently, there are smoking guest rooms on the property and guests do smoke in public areas around the provided hotel ashtray.
Thank you again for everything and we hope to return to Sheraton Hua Hin again in the near future.
July 24, 2012
Rated 4 out of 5 by Tee2014 Very Good
I feel good for your swimming pool, it's nice
March 31, 2014
Rated 4 out of 5 by Superleng This hotel is great!
I like the room and swimming pool. It is good location and area.
March 30, 2014