Sheraton Los Angeles Downtown Hotel

  • 711 South Hope Street
  • Los Angeles,
  • California
  • 90017
  • United States
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room. Children under 18 years of age must be accompanied by an adult.

Rated 2.8 out of 5 by 164 reviewers.
Rated 2 out of 5 by under renovation, everything was a hassle. When we booked for an overnight, we didn't realize this hotel was under a major renovation. When the valet took our car it was hard to find the elevator to get to the 2nd floor to register. Then back to the elevator (slow) to 9th floor room. Drinks and free appetizers on 26th floor but impossible to figure out how to get up there. The elevator was stopping at top floors and when the doors opened it was dark and totally under construction. Very eerie. Staff was not very courteous and spoke more Spanish among themselves (valet) than acknowledging the fact that they were in the process of getting our car. September 3, 2014
Rated 1 out of 5 by Stay on March 9. I arrived at the hotel at 3 pm and waited for 30 minutes in line to approach the check in. I was told my room wasn't ready and w would be another hour. I asked the staff to call me in an hour to provide a status. However, an hour and half approached and I still didn't receive a call and was told my room was still not ready. Hotel policy is to the rooms ready by 3pm but as of 5:45 my room still wasn't ready. This made me late for my event because I couldn't get ready for it until i freshened up. I asked if the room could be discounted but they couldn't accommodate my request. I am very unhappy about their service and wouldn't recommend this hotel. March 11, 2013
Rated 3 out of 5 by Not my best stay There is definitely something missing from my recent stays at the Downtown Sheraton. I have been a Fan, frequent guest and am a Platinum member. Where's your spark, Folks? The elevator service has become atrocious. The customer service levels are just adequate from the Front Desk to the Concierge/Bellman. The gym is functional but needs to be watched at peak loads. The Club service is still very nice but everybody else needs to get back on track. Please step up your game. The charges are too high for such an average experience. August 16, 2014
Rated 1 out of 5 by 3 words to describe this hotel: What a dump! I am a travel industry professional and am responsible for managing corporate travel programs for Fortune 500 Companies. As a result, I am frequently on the road. Many years ago I stopped staying at Sheraton Hotels, as I saw a decline in the quality. I was booked into the Sheraton Los Angeles Downtown by a colleague, mainly due to the location and the discounted industry rate. I was quicky reminded why I vowed not to stay at Sheraton hotels. The Front Desk area was loud and I could barely hear the woman who checked me in, due to excessive noise. I was put in a room on the 3rd floor and attached to a meeting room. The bathroom was dingy, paint peeling by the ceiling, with no washcloths. There was a broken thermostat on the wall and the room was too hot. The bed was reasonably comfortable and the only worthwhile aspect of the room. The wi-fi was additional fee and slow. I could hear people in the hallway, as if they were inside my room. I would not recommend this hotel to anyone and had I encouraged a client to use the hotel, I would be fired. October 3, 2012
Rated 1 out of 5 by Renovations should have happened here YEARS ago I stayed at this hotel for one dday this past weekend. I would have stayed the entire weekend but the facilities were not up to standard by a long shot. The lighting in the room was horrible, The carpet had multiple stains, there was rust on the vent cover, thr metal around the shower hear was off exposing the calking beneath. If I had know it would be this way I would NEVER have booked here. You can get quality of a room elsewhere for FAR less money. September 2, 2014
Rated 2 out of 5 by Would not stay here again This is the worst Sheraton I have ever stayed at and would not recommend anyone to stay here. The service is horrible, there are no basic amenities in the room (toothbrush, shower cap, fridge, safe). The "free" wifi they offered in the room is terrible. I could hardly get a good signal. Housekeeping didn't even clean our room and the front desk receptionist tried to blame us by saying we had left the do not disturb sign on our door. I stayed at this hotel because it was one of the host hotels for the CMC (fashion market). They offered a special price for the room including some extra perks like free wifi and half price on parking. Upon check in, the receptionist had no clue that this hotel was one of the host hotels which offered these special perks. I had to print a copy of the offer to show her and I waited at least 15 minutes at the receptions desk for her to confirm with her supervisor who was also not aware of this deal. Overall this was the worst experience I have had a Sheraton and I will never stay here again. October 18, 2012
Rated 1 out of 5 by Do not let the lobby fool you The rooms in this hotel are horrible. I would have done better in a Motel 6. Paint was peeling from the bathroome ceiling and the bathtub had was rusted where the drain pipe was located. As a platinum member I was appalled at the condition of this hotel. I am now considering switching brand loyalties January 29, 2012
Rated 4 out of 5 by renovation The hotel was under going renovation and club level rooms were not available which was a dissapointment. But the stay was still very plesant thanks to the staff and club level amenities. A special thanks to Mini and Juan our club level attendants. September 1, 2014
2 3 4 5 ... 7 next>>