Sheraton Los Angeles Downtown Hotel

  • 711 South Hope Street
  • Los Angeles,
  • California
  • 90017
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room. Children under 18 years of age must be accompanied by an adult.

Rated 2.9 out of 5 by 128 reviewers.
Rated 2 out of 5 by Disappointing I was very disappointed with the Sheraton Los Angeles Downtown Hotel. When my family arrived, I found out that the hotel was undergoing renovations. There was a flood on the third floor. Several floors had no electricity, and none of the rooms had working air conditioning. I told the customer service agent at the front desk that I wanted a room with electricity and air conditioning. None were available, and I was offered a room with a king sized bed and a roll-away bed, but still no air conditioning. The manager offered to have us put up at another hotel, but we would have to wait for an unknown amount of time. As it was already late, we decided to stay, and were offered 50% off of the first night. Air conditioning was restored in the middle of the night. As for the room, it was small and cramped. The shower drain was poor, as water did not go down well enough. And for some bizarre reason, the rack that stored the towels was inside the shower stall. They all had to be taken out and placed on the counter so that they wouldn't all get soaked when the shower ran. The wifi connection was poor. Hopefully this will all be fixed, and a pool will be added. However, the staff was nice, July 16, 2014
Rated 2 out of 5 by hotel usually great Being that the hotel is under construction, it was not convenient for our stay there this past week. We stay there at least 6 times per year and always enjoy our stay there, but our rate was more than it's ever been. I believe that our rate should have been less because of the inconvenience of construction with getting to and from the parking garage and with no access to any coffee or foods for our entire stay. When companies come to your hotel often, a lower rate should be offered to those who use your hotel on a regular basis. July 21, 2014
Rated 2 out of 5 by central location in downtown LA The hotel is conveniently in the financial district of downtown LA withint walking distances to restaurants & shops. It was under construction at time of visit so a bit disruptive and lacks organization. July 21, 2014
Rated 5 out of 5 by The Best Sheraton In spite of the renovations going on, I was treated with friendliness and hospitality. The staff is outstanding! The hotel maintained the high standards hoped for, such as cleanliness of the hotel. July 21, 2014
Rated 3 out of 5 by Under construction The hotel was under construction. The temporary check in was good but the room needed renovation. July 21, 2014
Rated 1 out of 5 by Disappointment This hotel should be closed during renovations The construction and paint odor was overwhelming. The lost of power and restaurant problems with delivery wait of food was unsatisfactory. The wait for elevators was way toooooooo long July 20, 2014
Rated 4 out of 5 by Warm Friendly Employees Employees were very welcoming and friendly. With the ongoing transformation, there were some issues but employees were very supportive and helpful; extreme effort to insure comfort. Would like to return when construction ends. July 19, 2014
Rated 1 out of 5 by Awful Hotel Experience I should have known from the renovations on the outside that the inside was in poor shape. I should have left when the air conditioner was making noise and the engineer said it's a normal sound. July 19, 2014
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