Sheraton Los Angeles Downtown Hotel

  • 711 South Hope Street
  • Los Angeles,
  • California
  • 90017
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

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Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben tener 18 años de edad o más y tener una identificación con fotografía para reservar una habitación. Los menores de 18 años de edad deben ir acompañados por un adulto.

Rated 2.7 out of 5 by 180 reviewers.
Rated 4 out of 5 by Perfect and Everything I wanted and more Got to the hotel and they were doing construction. I immediately was upset. I pulled into a construction zone which was were valet was. The Valet attendant immediately said we apologize and I know this is an inconvenience are you checking in I said yes the Bell Hope grabbed all bags quickly. The front Desk saw my reason for coming out and upgraded my room took care of parking ensured i was able to go and get to where ever I needed to. The staff ran into an issue with the elevator every one was taking care of immediately and the issue was fixed. I know I am hard to please living in the Vegas area so to see such awesome customer service was extremely mind blowing. I cant wait to return to see it finished. October 12, 2014
Rated 2 out of 5 by Hotel needs updating The hotel lobby and 24th floors where under construction. No warning this was underway. The elevators are slow and old. Only half of them go to top floor where workout room and club room are located. I didn't always get the right elevator. The temperature control in the room were old and hard to control the room temperature. No discount due to conditions. Otherwise staff is attentive to requests. October 15, 2014
Rated 5 out of 5 by Unexpected Surprises On my previous stay, i had casually mentioned to the front desk that my wife was joining me on my next business trip for her birhtday. Upon our arrival, there was a birthday card signed by the staff, as well as a complimentary cake in the room waiting for us. This speaks to the staffs attention to detail as well as stepping outside the box to make folks feel welcome. October 15, 2014
Rated 4 out of 5 by Convience and Repeat Customer I travel for business every 5-6 weeks and the Sheration Downtown has been the place for me. They are going through construction at the present time , but I have stayed before construction and am staying durning construction and will be here after construction is complete. I feel safe and know everyone is there to may my stay perfect. Tae Wan Kim helps to check me in as Victor Flores did in the pass. From room to parking I enjoy the spot and hopefully remain a loyal guest. October 10, 2014
Rated 2 out of 5 by No next time Aware of construction but not aware of no restaurant. Dirty hallway, terrible bathroom--no vent, mildew on sink and bathtub, not nonslip tub mat, amenities not replenished, no bottled water. Two of four elevators not available. Charge for wifi. Low quality towels. Construction noise. No apparent security when entering at night. Unfriendly staff. Good things---comfortable bed and nice man at guest services. September 25, 2014
Rated 2 out of 5 by Bad Knew about construction but not about restaurants Only 2 SLOW elevators and access was from the street with no security Terrible bathrooms ----mildew, not nonslip mats low quality towels, amenities not replaced, no vent. Overall felt like a motel. September 27, 2014
Rated 1 out of 5 by Property construction definitely impacts guest comfort It is unfortunate that this hotel claims ongoing construction will not impact guest comfort. I found this definitely not to be the case. I was forced to stay here for six nights due to the booking constrains of a convention, and those nights were unpleasant ones. The in-room air conditioning control, which comprised of a manual temperature slider straight out of the 1970's, did nothing to lower the room temperature below the ambient 76 degrees. Zero airflow was coming from the duct. And the hairdryer level noise emitted from that duct did not help with peaceful sleep. The elevator call button summoned a car in avg. time of 5 minutes - not an exaggeration as this was timed. From my room, the staircase down to street level was quicker. And staircase access from guest registration, which was moved to the 2nd floor, was blocked for construction so I was forced to wait for the elevator to go one floor down. This property is in desperate need of a room by room facelift and I would most strongly recommend not staying here during its refit. October 10, 2014
Rated 1 out of 5 by Stay on March 9. I arrived at the hotel at 3 pm and waited for 30 minutes in line to approach the check in. I was told my room wasn't ready and w would be another hour. I asked the staff to call me in an hour to provide a status. However, an hour and half approached and I still didn't receive a call and was told my room was still not ready. Hotel policy is to the rooms ready by 3pm but as of 5:45 my room still wasn't ready. This made me late for my event because I couldn't get ready for it until i freshened up. I asked if the room could be discounted but they couldn't accommodate my request. I am very unhappy about their service and wouldn't recommend this hotel. March 11, 2013
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