Rated 3 out of 5 by 51
Rated 5 out of 5 by CkOne777 Great staff
Yenise and Elsie were kind enough to recognize my Platinum status. The bathrooms could use an upgrade. Overall, staff experience made the difference over Valentine's Day.
Rated 5 out of 5 by SueBeeHoney Great Hotel
I came from Monterey, CA and I did not expect how fantastic downtown LA really is, from the easy directions, Valet Parking, check-in, great staff, and my Room? Corner with a view to a city that's amazing and my King comfy bed was a dream to sleep in. I mentioned I had never seen the City and I can say I have now, well from my room anyway.
Sippin Starbucks Coffee. Happy I came to the Sheraton Downtown. P.S. shopping & workout included.
Rated 5 out of 5 by Jorgesk13 Great short stay in LA
This was my 1st time in LA and I loved it.
Great location, great room got upgraded thanks to my spg gold! The sheraton club lounge was amazing with great service.
Rated 5 out of 5 by calot57 Sheraton Downtown
My visit to LA was great because we had the nicest front desk person, Lynda, at reservations that went out of her way to help us. She was friendly, informative and helpful. Made our exploring Downtown fun and easy.
We will come back next year to do more exploring since we ran out of time! She made our stay so fun and our hotel was so centrally located.
Rated 5 out of 5 by EDDIE9 FRIENDLY STAFF
FRIENDLY ,HELPFUL STAFF THE YOUNG LADY WHO CHECKED US IN "THE BEST" VERY INFORMATIVE, SAVED ME TIME AND MONEY BECAUSE I FOUND OUT L.A. IS FULL OF FEES. I DIDNT CATCH THE YOUNG LADY'S NAME AND I FEEL ITS A GREAT DISSERVICE TO HER AND THE HOTEL. I FELT SAFE AND WELCOMED DURING MY STAY.
Rated 5 out of 5 by Tom1985 Great Overall Hotel for Business Travel
I have stayed here about 50 nights this year for work. The hotel is in a very good downtown location and overall I have found the staff to be friendly and helpful. I have always found my room to be very clean and everything in good working order. The workout facilities are exceptional and the Club Lounge is very good for a quick, convenient breakfast.
Rated 5 out of 5 by Crystal3 Happy memories
staff is friendly; room is clean, comfortable bed, and spacious; food is excellent; centrally located; you walk out into a mall; safe because there is security roaming around; there is car rental office; parking and the hotel is pricey but it is all worth it. Do not leave without eating at the restaurant.
Rated 5 out of 5 Good time
Friendly staff and provided me with shaving cream