Sheraton Los Angeles Downtown Hotel

  • 711 South Hope Street
  • Los Angeles,
  • Califórnia
  • 90017
  • Estados Unidos
  • Mapa

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Crianças por quarto

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Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Política de idade mínima

O hóspede deve ter no mínimo 18 anos (e apresentar um documento com foto) para reservar um quarto. Crianças menores de 18 anos de idade devem estar acompanhadas por adultos.

Rated 2.9 out of 5 by 129 reviewers.
Rated 3 out of 5 by Renovations Please I realize the hotel is under renovation, so my ratings pertain to this point in time. The room shows a lot of wear and the vents, in particular, show evidence of leakage, which isn't reassuring, especially when they're right over your head. Signage for what elevators to use to go to the 26th floor would be most helpful. Even then, you need to find a way to get the elevators that DO go to the 26th floor to respond to their buttons when pushed. We felt we were in the Twilight Zone trying to get an elevator that went to the 26th. You might also want to prevent the elevators from stopping at the floors that are under construction - very creepy when the doors open into hanging plastic. The staff was fantastic! July 21, 2014
Rated 2 out of 5 by Disappointing I was very disappointed with the Sheraton Los Angeles Downtown Hotel. When my family arrived, I found out that the hotel was undergoing renovations. There was a flood on the third floor. Several floors had no electricity, and none of the rooms had working air conditioning. I told the customer service agent at the front desk that I wanted a room with electricity and air conditioning. None were available, and I was offered a room with a king sized bed and a roll-away bed, but still no air conditioning. The manager offered to have us put up at another hotel, but we would have to wait for an unknown amount of time. As it was already late, we decided to stay, and were offered 50% off of the first night. Air conditioning was restored in the middle of the night. As for the room, it was small and cramped. The shower drain was poor, as water did not go down well enough. And for some bizarre reason, the rack that stored the towels was inside the shower stall. They all had to be taken out and placed on the counter so that they wouldn't all get soaked when the shower ran. The wifi connection was poor. Hopefully this will all be fixed, and a pool will be added. However, the staff was nice, July 16, 2014
Rated 2 out of 5 by hotel usually great Being that the hotel is under construction, it was not convenient for our stay there this past week. We stay there at least 6 times per year and always enjoy our stay there, but our rate was more than it's ever been. I believe that our rate should have been less because of the inconvenience of construction with getting to and from the parking garage and with no access to any coffee or foods for our entire stay. When companies come to your hotel often, a lower rate should be offered to those who use your hotel on a regular basis. July 21, 2014
Rated 2 out of 5 by central location in downtown LA The hotel is conveniently in the financial district of downtown LA withint walking distances to restaurants & shops. It was under construction at time of visit so a bit disruptive and lacks organization. July 21, 2014
Rated 5 out of 5 by The Best Sheraton In spite of the renovations going on, I was treated with friendliness and hospitality. The staff is outstanding! The hotel maintained the high standards hoped for, such as cleanliness of the hotel. July 21, 2014
Rated 3 out of 5 by Under construction The hotel was under construction. The temporary check in was good but the room needed renovation. July 21, 2014
Rated 1 out of 5 by Disappointment This hotel should be closed during renovations The construction and paint odor was overwhelming. The lost of power and restaurant problems with delivery wait of food was unsatisfactory. The wait for elevators was way toooooooo long July 20, 2014
Rated 4 out of 5 by Warm Friendly Employees Employees were very welcoming and friendly. With the ongoing transformation, there were some issues but employees were very supportive and helpful; extreme effort to insure comfort. Would like to return when construction ends. July 19, 2014
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