Rated 5 out of 5 by Akha4000 Excellent hotel has improved
The hotel has excellent staff that look after guests extremely well. The Platinum Lounge has improved the quality and range of the food it offers and the wines as well. The food is now excellent.
The only factor that affects my sleep adversely here, is the proximity to nearby mosques.
August 6, 2014
Rated 4 out of 5 by MausyC Good location.
Good location in city centre. Next to the largest shopping mall in Surabaya. Good selection of shops, restaurants and services.
August 16, 2014
Rated 5 out of 5 by Tan1127LLL Mr. Tan Hong Liong
Good location near to shopping mall and Restaurant, also in the heart of city
August 14, 2014
Rated 4 out of 5 by Ogie69 My choice of hotel in Surabaya
I always stay in Sheraton Surabaya Hotel & Towers for my business trip in Surabaya. Each time I stays I always have great experience and satisfaction from the service and facilities.
August 5, 2014
Rated 5 out of 5 by eyefee Great hotel which give us a comfort staying!
This hotel has a comfort room, with responsive staff... Great hotel which giving a very comfort staying... Its F & B has a great taste... The location is very strategic, near big plaza at the central of Surabaya. Great!!!
July 16, 2014
Rated 5 out of 5 by AALSM Fabulous stay
We stayed at the Sheraton Surabaya for 2 nights at the Classic Club (non smoking) room. And it was fabulous. The room was spacious, clean and quiet (my bub really sleeps soundly) With an excellent speed of wifi, and not to mention a big mall just next door (plenty of restaurants to choose from). I really can't ask for more. It will be even better if there was a connecting room on this floor so I can easily check out on my kids next door. But that was ok for 2 nights stay. All the staff were very nice, friendly and very accommodating. The breakfast was great, with lots of variety. My daughter loves the pool. Will definitely ask my office to get me a room here for all my business trip in Surabaya.
January 9, 2014
Rated 5 out of 5 by Akaishi The Best among other Sheraton Hotel In Indonesia
I've been visited some of Sheraton Hotel in Indonesia such as Bandung, Yogya, and Jakarta (Bandara). And Sheraton Surabaya is teh Best Sheraton hotel among all of them.
Simply, its just like my second home !!!
July 5, 2012
Rated 5 out of 5 by krnair589 VALUE FOR MONEY
Has been an humbling experience without any doubt. Always we look forward to be strongly pampered while at stay on such places and one out of ten will fulfill that. Hassle free. looking forward to my next personal outings there.
July 20, 2014