Rated 4 out of 5 by NeilM Phenomenal Location for Center City Philly and Old Town
If you're traveling for business or pleasure, this hotel will win you over. The location makes it a very good for finding great food, music, and eclectic entertainment within blocks of the hotel.
September 27, 2013
Rated 3 out of 5 by CS75 Stay far from the gym
All was great, room clean, staff pleasant, until 6 am when someone stepped on the treadmill across the hall from our room. Suddenly, I was awakened and it felt like a subway train was going through our room.
August 4, 2012
Rated 4 out of 5 by PhiliTourist Great Location
The Sheraton Society Hill in Philadelphia is just a few short blocks away from Old Town, Liberty Park and many of the tourist sights.
The room was comfortable and clean.
I would definitely stay there again.
August 16, 2012
Rated 5 out of 5 by SL2013 Just like home-but better
It was my first stay in Philadelphia, and the Sheraton Society Hill is in a prime location. Safe neighborhood. The staff at the hotel was friendly and very accomodating.
Would definitely stay here again.
May 20, 2013
Rated 4 out of 5 by Leonard59 Nice place, price of breakfast way too high
Even though we had a free coupon for breakfast the cost of almost $50 not including tip is way crazy. This for two omelets, 2 orange juices and two coffees. Never would pay this amount. Kind of offensive.
February 28, 2013
Rated 5 out of 5 by HH13 Coffee
Hotel and staff were excellant. However for those of us who drink our coffee black, use a different coffee in the rooms. Starbucks is terrible unless you are loading it up with a lot of cream and sugar.
January 14, 2013
Rated 4 out of 5 by guest582 Pool
The pool had an excessive amount of chlorine in it -- in fact you didn't even have to get water in your eyes to burn then, the room itself was noxious with the exceedingly high amount of chlorine in it.
February 19, 2013
Rated 3 out of 5 by MSMWF Needs improvement
My room had a dirty wash cloth on the sink and a soap wrapper in the shower. Room service food was cold like it had been sitting under a hot lamp for 15-20 minutes.
October 31, 2013
Rated 4 out of 5 by djb8914 Great location but AC needs work
The AC would not shut off. When we came back in the evening it was 61 F in the room. Maintenance was great and offered to replace the compressor but it was late and we were leaving in the morning.
July 20, 2013
Rated 4 out of 5 by Bugs1 Liked the decor very much
Enjoyed staying at the Sheraton Society Hill very much. It is a great location. I really liked the new look of the hotel. Pictures were very nice. Mattresses were great. Enjoyed drinks in your bar.
October 24, 2012
Rated 4 out of 5 by ElainaCalifornia Convienent Location - Nice staff
Love the concierge lady. She was really helpful. Staff at counter were professional not warm but professional. Bed comfortable. Restaurant pricey we ate elsewhere. Would go again. great location.
December 22, 2011
Rated 4 out of 5 by TikiTiki1967 Just a quick stopover
I was only at the hotel for one night. My corner room was huge and I had a great view. The bed was amazing. The room was quiet. And I loved the wine tasting in the lobby.
October 10, 2013
Rated 4 out of 5 by Jackie79 This hotel is very clean and comfortable
While staying at this hotel we had almost no complaints. The most negative was the wait time for food on the morning of our departure. The restaurant was small and couldn't seat us, so we took to the "coffee counter", and had to again wait maybe 10 more minutes for somebody to wait on us. Once somebody showed up we were satisfied, although it was expensive for 2 bagels, a juice, and a coffee, the food was good. The wait time was terrible. This was a day when the hotel may not have expected much business, as it was Christmas eve, but if the place is open, there should be somebody there to aid customers. The cleanliness of the hotel was good. The pool needed cleaning, as there were random pieces of black paint (?) floating around. No fan in the bathroom is another negative, and I would have been more satisfied had the hotel accepted my tax exempt card. The bed was very comfortable and the room had adequate space. When having dinner at the restaurant, the food and service was excellent! Aside from that we very much enjoyed our stay at this hotel, and we appreciated all the amenities and extras.
January 16, 2013
Rated 5 out of 5 by MiniMoon2013 Worry Free Weekend
The staff at the Society Hill Sheraton did everything they could to make our stay memorable and enjoyable, from the valet to the front desk, everything exceeded our expectations. Thank you!!
January 29, 2013
Rated 4 out of 5 by BB62 Nice hotel
Staff was good. The hotel was clean and in good shape in the rooms and public space. Bed was comfortable and AC worked great. There was some confusion on where the ice machines were located.
August 15, 2012
Rated 5 out of 5 by SallyJ Great Staff
Hotel staff was terrific - everyone from the desk, restaurants, maintenance to the door persons were wonderfully helpful.
KUDOS to the staff!
November 9, 2013
Rated 3 out of 5 by Aleja19 Lights went out!
Lights went out so when I walked into my room I couldn't see a thing! OK stay overall
December 9, 2013
Rated 5 out of 5 by Treb Misleading Signage
I stayed on the fourth floor with a sign just off the elevator indicating vending and ice was down the hall. There is no vending or ice on the fourth floor. I had to go to the third floor.
July 26, 2012
Rated 3 out of 5 by adamj ok but not great
teh staff was good but was not very helpful with directions to local landmarks. Not helpful at all with finding a restaurant in the area. The hotel dining is NOT child friendly, beware!!
October 22, 2012
Rated 2 out of 5 by pete1 need help
We did not enjoy our stay, i come to Plilly quite a bit and this was my first stay at your hotel. We had several issues that we brought to your staff's atention which were never resolved
July 30, 2012
Rated 5 out of 5 by TMB32 Excellent attention to detail.
I was extremely impressed with the appeaarance and cleanliness of my room. All of the staff was extremely accomodating. Great job by the team there.
October 29, 2013
Rated 4 out of 5 by Mo1711 Very helpful staff
When I arrived I was checked in by charming young lady whose welcome made an impression
December 6, 2013
Rated 5 out of 5 by TMB32 Fantastic attention to detail.
My room was excellent. The attention to detail was second to none. The entire staff was extremely plesant and accomodating. Overall excellent experience.
October 23, 2013
Rated 4 out of 5 by rustyhorse Restaurant prices
Restaurant prices are just too high. I have had the same issues at other Sheraton hotels. Thank goodness this hotel had a Starbucks Kiosk so my breakfast was under per diem
July 19, 2013
Rated 3 out of 5 by chemdoc nickel and dime
I will avoid Sheratons when possible from here on. I hate paying a premium for a hotel room and then get nickeled and dimed by charging for internet and excessive food prices.
March 21, 2013
Rated 3 out of 5 by roo2ny great location and good hotel. only valet parking is poor
nice location, good room and restaurant. Gym and hotel staff were very helpful. Only challenge is the Valet parking is overused and hence slow with average 20+mins to get car.
January 22, 2013
Rated 4 out of 5 by nettiefritz1 Great service
The only two downsides to the hotel were lack of drawer space (no dressers) and a vault. Otherwise the bed was extremely comfortable and we were very happy with the service.
November 10, 2011
Rated 4 out of 5 by Camo Ecologically minded
I appreciate their efforts to be eco friendly and to reward conservation of resources. Very friendly and helpful staff. Good location, club room, and conference facilities.
March 24, 2013
Rated 5 out of 5 by Reunion2013 Hotel is close to historical sites in Philadelphia
Loved that this hotel is within walking distance of the tourist center, Independence Hall, Liberty Bell, Penn's Landing.
Very nice hotel and overall weekend experience.
May 28, 2013
Rated 3 out of 5 by Hotelman2013 Hotel has more potential then it is offering
Check in was a longer line and wait than expected. It was New Years Eve and we did expect a wait but not 15-20 minutes. Only one bellman on, it appeared, and he was kept quite busy. Bellman not to talkative as he took us to the room but polite and handled our things well.
Room had paper on the floor by bedside when we checked in. Bellman saw and picked up. Bathroom needs some attention as far as deep cleanliness. Carpet in room frayed which is surprising since hotel had under gone renovations in 2013. Found carpet frayed in hallways to on 2nd floor as we walked to elevator. Renovations to lounge and restaurant nice and contemporary but I liked the old lounge setting better. Just seemed more cozy and warm. Lounge perfect now for people that want to watch TV as a sports bar. Nice bar food menu at Taste. Had a long walk including elevator ride from 2nd floor to 3rd floor for ice and ice bucket not big enough to try to chill bottle of Champagne. Would try to locate services on each floor. Perfect hotel to stay and enjoy New Years Eve fireworks at Penns Landing and any activities on Columbus Blvd. Perfect also for historic attractions on the east side of the City of Philadelphia. Have potential to really market couples getaways and market club floor accommodations. Might even consider packaging with area restaurants, and you could sell as packages.
January 2, 2014