Rated 5 out of 5 by AnnaMc Overnight stay for a wedding
Great stay. Hotel is very beautiful and clean. Staff was wonderful. Love the valet parking. Had a wonderful time.
April 29, 2014
Rated 4 out of 5 by joiryde Comfortable
While a short stay, it was comfortable stay. I wish I could have stayed a little longer to take full advantage of all this property has to offer.
December 15, 2012
Rated 5 out of 5 by EssPeeGee Great experience with this hotel
This is a great hotel with clean facilities and helpful, friendly staff. I have stayed a number of times now and will keep coming back.
March 12, 2014
Rated 5 out of 5 by EdKids Many time returning guest
Always extraordinary in every respect.
Front desk representatives Nadia
and Caitlin are very personable,
knowledgeble and professional.
March 11, 2014
Rated 4 out of 5 by AmandanN78 Great location
The hotel is very centrally located and has great access to all sites. It's clean and nice, my only concern was that the walls were very thin.
May 28, 2013
Rated 5 out of 5 by SallyJ Great Staff
Hotel staff was terrific - everyone from the desk, restaurants, maintenance to the door persons were wonderfully helpful.
KUDOS to the staff!
November 9, 2013
Rated 5 out of 5 by Joey5000 Joan & Brade's Wedding
The facilities were in new condition and the services were wonderful. Thank you! The hospitality of the housekeeping services was also great.
October 9, 2012
Rated 5 out of 5 by Hrush Great central location
We have stayed here several times and it has always been wonderful. Rooms are clean staff is helpful the bar is great as is the pool also.
March 4, 2013
Rated 5 out of 5 by jmw88 beautiful hotel excellent location!!
staff met our every need. very kind and helpful. room and lobby were both beautiful and relaxing. cleanest hotel I have ever stayed in.
April 30, 2013
Rated 5 out of 5 by BJ122 Customer Service
The Customer Service was outstanding. The hotel staff was very friendly and went out of their way to make my stay enjoyable.
October 14, 2013
Rated 5 out of 5 by Sean01000100 Great location and facilities
Our stay here exceeded our expectations.
I lived in the Philadelphia area 20 years ago and worked in downtown Philadelphia during that time so I had some context of where we wanted to stay.
My family was looking for a place to stay close to Philadelphia's historical attractions that was family friendly and had a pool. A place with and included continental breakfast would be a plus. After a thorough search through several sites we found this location would perfect for our needs and it was perfect.
The facility is perfectly located in the the historic area and a vibrant day and nightlife. We had places we wanted to go and had left enough room in our schedule to discover. Located in the historic area and a block from Penns Landing was ideal for walking and exploring.
From our arrival and check-in we had a great experience. Staff was welcoming and very helpful.
Our room was nicely appointed and clean.
The facilities were excellent well maintained.
The Club room was clean and always open with soft drinks and snacks available all day. It also had a top end espresso machine which was on for breakfast hours.
We started each day with the continental breakfast which had a fantastic host who kept the food refreshed and the area clean.
We used the pool each day. The pool area was continuously maintained throughout the day.
For the most part, we kept our car parked. Each time our car was needed the valet was fast to retrieve our car.
July 20, 2014
Rated 5 out of 5 by Kellfrog Family friendly and great location
We had a wonderful family time swimming in the pool. Also the hotel is well situated to see all the historical sights.
March 30, 2014
Rated 5 out of 5 by TMM2 Great property
This was a really nice property. The facility was well maintained, and the staff was exceptionally courteous. Great workout facility.
June 20, 2013
Rated 4 out of 5 by JohnM Perfect location
The loction of the hotel is great for seeing and doing things in historic Philadelphia. The staff was very helpful with our bicycles.
May 6, 2013
Rated 5 out of 5 by BJ130 This hotel is great for conventions
I was able to make my revisions without bothering my roommate by going down to the business center until 2 am. It was very helpfull.
September 10, 2012
Rated 4 out of 5 by Niko67 Nice but...
The hotel was nice however the towel had spots on it and so did the pillow cases two of them. Not pleased about that.
March 24, 2014
Rated 4 out of 5 by Joe222 Weekend
Very clean hotel. Staff were wonderful. Only issue concierge...non existent - never picked up phone. Everything else was a 5.
April 22, 2013
Rated 2 out of 5 by BG00 Room problem
My room (4083) was overall OK. But, the bath tub had an obvious hole in it! The fitness center had several broken treadmills.
November 13, 2012
Rated 5 out of 5 by AlKos Great Time
Excellent location to see Philly. Staff was more than helpful. Great place to see the Philly waterfront or see a concert!
July 31, 2012
Rated 5 out of 5 by jhock great spot
great location for walking to landmarks and nite life. inexpensive compared to surrounding hotels.
April 14, 2014
Rated 5 out of 5 by ray24 Very pleasant stay
Spent a three day weekend and were very pleased in all regards. Swipe lock to door battery went dead after one swipe. Called desk and immediately sent up one of the best hotel people we have ever encountered in any hotel! Mr. Dunn took care of everything promptly and took care of us. Very efficient and professional and caring. Kudos to him on an outstanding job. Room was clean, comfortable and spacious enough. We were on the club level and it was a very busy Memorial day weekend. Could not believe the number of weddings going on. At times there were meager supplies of food and drink in the lounge during operating hours. I think this was due to the number of guests and unfortunately the behavior of some of them. Lots of food left at tables when they left. One wedding went 'til midnight and we could hear the band in our room. I suppose this depends on your location.
Parking choices, as in most large cities, are very limited and even more expensive! I parked on my own and it was $19 per. If you are in and out a lot the $35 valet parking may be a bargain. If not - park yourself.
Overall we enjoyed our stay. Pool appeared to be undergoing some repairs but was opened.
May 28, 2013
Rated 4 out of 5 by Todmar Great Stay
We enjoyed this hotel very much when we visited Phila. I have stayed here several times, and will continue to stay here.
August 5, 2012
Rated 4 out of 5 by maddyjude Great location..... good for pets
Nice staff, comfortable room and great neighborhood. Good place for pets as well.
I would recommend this hotel highly.
December 27, 2013
Rated 5 out of 5 by Weekender2012 Terrific Hotel. Great Staff and Ammentities. Great location.
Great location. Our room was clean and comfortable. The staff was very helpful and we loved the fitness center. Thanks.
August 15, 2012
Rated 3 out of 5 by Patrick45 Apology
I felt the hotel should have apologized to guests for the wedding brawl and noise created early Sunday morning, Oct 7.
October 10, 2012
Rated 4 out of 5 by MirMir Food
It was very unfortunate but the the food was horrible. Conference meals, reception meals and breakfast were horrible.
August 22, 2012
Rated 5 out of 5 by BAPCT Recent business trip
Great improvements in the club lounge - Dessert is a great addition in the evening and a hot entree in the morning!!
August 14, 2012
Rated 5 out of 5 by Linny great location
Impressive lobby, congenial & attentive staff, breakfast choices excellent & well prepared, pricey but worth it!
August 30, 2012
Rated 5 out of 5 by Beth Hotel exceeded our expectations
Hotel was great. Club floor room was excellent. Club floor breakfast, snacks, and hors d'ouevres were very good.
February 3, 2013
Rated 5 out of 5 by liza247 fabulous renovations
All of the renovation work has been worth it! The rooms are simply elegant! the staff were helpful! Great hotel!
March 11, 2013