Rated 4 out of 5 by Anne17 Nice hotel great location
This hotel met our expectations. However, we have since received 6 emails with our bill, none of which are correct. Guess I'll be on the phone tomorrow.
August 11, 2013
Rated 5 out of 5 by TaraPW Great Stay
Stayed over for a friends wedding. The staff was great, pet friendly atmosphere. Food at the wedding was terrrific. The room was clean and very nice!!
August 19, 2013
Rated 5 out of 5 by TMB32 Excellent attention to detail.
I was extremely impressed with the appeaarance and cleanliness of my room. All of the staff was extremely accomodating. Great job by the team there.
October 29, 2013
Rated 5 out of 5 by Ed1414 Marvelous staff
The concierge, front desk, bell men, restaurant workers, and a manager were all extremely friendly and so helpful! What a remarkable group of people!
October 26, 2012
Rated 4 out of 5 by joiryde Comfortable
While a short stay, it was comfortable stay. I wish I could have stayed a little longer to take full advantage of all this property has to offer.
December 15, 2012
Rated 5 out of 5 by SallyJ Great Staff
Hotel staff was terrific - everyone from the desk, restaurants, maintenance to the door persons were wonderfully helpful.
KUDOS to the staff!
November 9, 2013
Rated 4 out of 5 by AmandanN78 Great location
The hotel is very centrally located and has great access to all sites. It's clean and nice, my only concern was that the walls were very thin.
May 28, 2013
Rated 5 out of 5 by Joey5000 Joan & Brade's Wedding
The facilities were in new condition and the services were wonderful. Thank you! The hospitality of the housekeeping services was also great.
October 9, 2012
Rated 5 out of 5 by Hrush Great central location
We have stayed here several times and it has always been wonderful. Rooms are clean staff is helpful the bar is great as is the pool also.
March 4, 2013
Rated 5 out of 5 by RWF3 Sheraton Philadelphia a great place to stay
My recent stay at the Sheraton Society Hill was excellent.
April 7, 2014
Rated 5 out of 5 by BJ122 Customer Service
The Customer Service was outstanding. The hotel staff was very friendly and went out of their way to make my stay enjoyable.
October 14, 2013
Rated 5 out of 5 by jmw88 beautiful hotel excellent location!!
staff met our every need. very kind and helpful. room and lobby were both beautiful and relaxing. cleanest hotel I have ever stayed in.
April 30, 2013
Rated 5 out of 5 by TMM2 Great property
This was a really nice property. The facility was well maintained, and the staff was exceptionally courteous. Great workout facility.
June 20, 2013
Rated 4 out of 5 by JohnM Perfect location
The loction of the hotel is great for seeing and doing things in historic Philadelphia. The staff was very helpful with our bicycles.
May 6, 2013
Rated 5 out of 5 by BJ130 This hotel is great for conventions
I was able to make my revisions without bothering my roommate by going down to the business center until 2 am. It was very helpfull.
September 10, 2012
Rated 4 out of 5 by maddyjude Great location..... good for pets
Nice staff, comfortable room and great neighborhood. Good place for pets as well.
I would recommend this hotel highly.
December 27, 2013
Rated 2 out of 5 by BG00 Room problem
My room (4083) was overall OK. But, the bath tub had an obvious hole in it! The fitness center had several broken treadmills.
November 13, 2012
Rated 4 out of 5 by Joe222 Weekend
Very clean hotel. Staff were wonderful. Only issue concierge...non existent - never picked up phone. Everything else was a 5.
April 22, 2013
Rated 5 out of 5 by AlKos Great Time
Excellent location to see Philly. Staff was more than helpful. Great place to see the Philly waterfront or see a concert!
July 31, 2012
Rated 5 out of 5 by ray24 Very pleasant stay
Spent a three day weekend and were very pleased in all regards. Swipe lock to door battery went dead after one swipe. Called desk and immediately sent up one of the best hotel people we have ever encountered in any hotel! Mr. Dunn took care of everything promptly and took care of us. Very efficient and professional and caring. Kudos to him on an outstanding job. Room was clean, comfortable and spacious enough. We were on the club level and it was a very busy Memorial day weekend. Could not believe the number of weddings going on. At times there were meager supplies of food and drink in the lounge during operating hours. I think this was due to the number of guests and unfortunately the behavior of some of them. Lots of food left at tables when they left. One wedding went 'til midnight and we could hear the band in our room. I suppose this depends on your location.
Parking choices, as in most large cities, are very limited and even more expensive! I parked on my own and it was $19 per. If you are in and out a lot the $35 valet parking may be a bargain. If not - park yourself.
Overall we enjoyed our stay. Pool appeared to be undergoing some repairs but was opened.
May 28, 2013
Rated 4 out of 5 by Todmar Great Stay
We enjoyed this hotel very much when we visited Phila. I have stayed here several times, and will continue to stay here.
August 5, 2012
Rated 5 out of 5 by Weekender2012 Terrific Hotel. Great Staff and Ammentities. Great location.
Great location. Our room was clean and comfortable. The staff was very helpful and we loved the fitness center. Thanks.
August 15, 2012
Rated 3 out of 5 by Patrick45 Apology
I felt the hotel should have apologized to guests for the wedding brawl and noise created early Sunday morning, Oct 7.
October 10, 2012
Rated 4 out of 5 by MirMir Food
It was very unfortunate but the the food was horrible. Conference meals, reception meals and breakfast were horrible.
August 22, 2012
Rated 5 out of 5 by BAPCT Recent business trip
Great improvements in the club lounge - Dessert is a great addition in the evening and a hot entree in the morning!!
August 14, 2012
Rated 5 out of 5 by Goldman100 People are extremely friendly
The biggest factor was the friendliness of the staff.
March 24, 2014
Rated 5 out of 5 by Linny great location
Impressive lobby, congenial & attentive staff, breakfast choices excellent & well prepared, pricey but worth it!
August 30, 2012
Rated 5 out of 5 by Beth Hotel exceeded our expectations
Hotel was great. Club floor room was excellent. Club floor breakfast, snacks, and hors d'ouevres were very good.
February 3, 2013
Rated 5 out of 5 by liza247 fabulous renovations
All of the renovation work has been worth it! The rooms are simply elegant! the staff were helpful! Great hotel!
March 11, 2013
Rated 4 out of 5 by Babs18 Heater too noises
Every thing was wonderful,except heater is way too loud if you are a light sleeper, it will keep you up
January 5, 2014