Rated 4 out of 5 by JohnM Perfect location
The loction of the hotel is great for seeing and doing things in historic Philadelphia. The staff was very helpful with our bicycles.
May 6, 2013
Rated 5 out of 5 by BJ130 This hotel is great for conventions
I was able to make my revisions without bothering my roommate by going down to the business center until 2 am. It was very helpfull.
September 10, 2012
Rated 4 out of 5 by Joe222 Weekend
Very clean hotel. Staff were wonderful. Only issue concierge...non existent - never picked up phone. Everything else was a 5.
April 22, 2013
Rated 2 out of 5 by BG00 Room problem
My room (4083) was overall OK. But, the bath tub had an obvious hole in it! The fitness center had several broken treadmills.
November 13, 2012
Rated 5 out of 5 by AlKos Great Time
Excellent location to see Philly. Staff was more than helpful. Great place to see the Philly waterfront or see a concert!
July 31, 2012
Rated 5 out of 5 by ray24 Very pleasant stay
Spent a three day weekend and were very pleased in all regards. Swipe lock to door battery went dead after one swipe. Called desk and immediately sent up one of the best hotel people we have ever encountered in any hotel! Mr. Dunn took care of everything promptly and took care of us. Very efficient and professional and caring. Kudos to him on an outstanding job. Room was clean, comfortable and spacious enough. We were on the club level and it was a very busy Memorial day weekend. Could not believe the number of weddings going on. At times there were meager supplies of food and drink in the lounge during operating hours. I think this was due to the number of guests and unfortunately the behavior of some of them. Lots of food left at tables when they left. One wedding went 'til midnight and we could hear the band in our room. I suppose this depends on your location.
Parking choices, as in most large cities, are very limited and even more expensive! I parked on my own and it was $19 per. If you are in and out a lot the $35 valet parking may be a bargain. If not - park yourself.
Overall we enjoyed our stay. Pool appeared to be undergoing some repairs but was opened.
May 28, 2013
Rated 4 out of 5 by Todmar Great Stay
We enjoyed this hotel very much when we visited Phila. I have stayed here several times, and will continue to stay here.
August 5, 2012
Rated 5 out of 5 by Weekender2012 Terrific Hotel. Great Staff and Ammentities. Great location.
Great location. Our room was clean and comfortable. The staff was very helpful and we loved the fitness center. Thanks.
August 15, 2012
Rated 3 out of 5 by Patrick45 Apology
I felt the hotel should have apologized to guests for the wedding brawl and noise created early Sunday morning, Oct 7.
October 10, 2012
Rated 4 out of 5 by MirMir Food
It was very unfortunate but the the food was horrible. Conference meals, reception meals and breakfast were horrible.
August 22, 2012
Rated 4 out of 5 by Cap25 Nice bar
Had fun at the bar after a night out. Bed was comfy too.
November 25, 2013
Rated 5 out of 5 by BAPCT Recent business trip
Great improvements in the club lounge - Dessert is a great addition in the evening and a hot entree in the morning!!
August 14, 2012
Rated 5 out of 5 by Beth Hotel exceeded our expectations
Hotel was great. Club floor room was excellent. Club floor breakfast, snacks, and hors d'ouevres were very good.
February 3, 2013
Rated 5 out of 5 by liza247 fabulous renovations
All of the renovation work has been worth it! The rooms are simply elegant! the staff were helpful! Great hotel!
March 11, 2013
Rated 5 out of 5 by Linny great location
Impressive lobby, congenial & attentive staff, breakfast choices excellent & well prepared, pricey but worth it!
August 30, 2012
Rated 2 out of 5 by Toni Parking
I was surprised that we hadvtonpay for parking and the amount charged. No one informed me of price for parking.
April 30, 2013
Rated 5 out of 5 by me3282 Great Location
Hotel was in a perfect location for sightseeing...walking distance everywhere. Staff was wonderful. Great stay.
April 5, 2013
Rated 5 out of 5 by manyaK Family stay at Sheraton Society Hill
Excellent staff, met all our needs, and went out of their way to make our stay comfortable. Highly recommended.
December 24, 2012
Rated 5 out of 5 by Terri019 December 2012 Review
Overall my stay was great. For visitors wanting to see the sights of the city the hotel is in a great location
January 3, 2013
Rated 4 out of 5 by TiredTourist Hotel was lovely
The new renovations are very beautiful - the ballroom was lovely and the staff all three days were wonderful.
September 6, 2012
Rated 3 out of 5 by Hotelman2013 Hotel has more potential then it is offering
Check in was a longer line and wait than expected. It was New Years Eve and we did expect a wait but not 15-20 minutes. Only one bellman on, it appeared, and he was kept quite busy. Bellman not to talkative as he took us to the room but polite and handled our things well.
Room had paper on the floor by bedside when we checked in. Bellman saw and picked up. Bathroom needs some attention as far as deep cleanliness. Carpet in room frayed which is surprising since hotel had under gone renovations in 2013. Found carpet frayed in hallways to on 2nd floor as we walked to elevator. Renovations to lounge and restaurant nice and contemporary but I liked the old lounge setting better. Just seemed more cozy and warm. Lounge perfect now for people that want to watch TV as a sports bar. Nice bar food menu at Taste. Had a long walk including elevator ride from 2nd floor to 3rd floor for ice and ice bucket not big enough to try to chill bottle of Champagne. Would try to locate services on each floor. Perfect hotel to stay and enjoy New Years Eve fireworks at Penns Landing and any activities on Columbus Blvd. Perfect also for historic attractions on the east side of the City of Philadelphia. Have potential to really market couples getaways and market club floor accommodations. Might even consider packaging with area restaurants, and you could sell as packages.
January 2, 2014
Rated 5 out of 5 by jehangir perfect
the hotel was in the right spot with right staff and right facilities.
could not ask for anything more.
July 22, 2013
Rated 5 out of 5 by Mary16 What a great Staff
Your staff could not have been more accommodating. From check-in to when I check-out. Love the new look.
December 4, 2012
Rated 4 out of 5 by beeper Terrific location for seeing historic Philadelphia
Society Hill is where Philadelphia began. Walk out the front door, turn right, and most of the important sights are about 10 minutes away. start your historic adventure at the Visitors Center, and even get tickets there when you need them . Many sights are free. The concierge staff does a good job at the hotel. If you qualify for the Club Floor, the breakfast has healthy choices and the staff there is great, but in a four day stay, the one computer was never fixed. Couldn't understand that problem and the lobby ones were hard to use. Put in password, and then could never get off the sign in page. Staff great. Had a very odd cab ride from hotel to airport. Asked to use credit card, driver got angry and said "cash only", and turned off meter and said , "then don't pay" and was worried for entire ride. Better ask right away if credit card is "ok."Very odd. Gym needs total equipment upgrade. Sure don't advertise "Westin workout". Staff was excellent and printed boarding pass and other info as requested when lobby computers weren't working correctly. Also, was told to take a cab at night as a woman traveling alone by a local merchant after shopping at Macy's which is 11 blocks away.
August 12, 2012
Rated 5 out of 5 by Mpascu3447 Hotel great location and great staff
The staff and room was excellent here. It was a wonderful experience. We can't wait to come back.
August 20, 2013
Rated 5 out of 5 by Jere fun
Great experience! Wonderful service for my wife and I plus our
two small dogs.
October 19, 2013
Rated 2 out of 5 by Jason76 did not have the room
When I booked my room on line .
But when I got there they did not have the king bed room. Very up set.
December 8, 2011
Rated 5 out of 5 by Jeffry2012 This hotel has great decor'
The colors and patterns used blend well with the structure and design. Veryh inviting and relaxing!
August 22, 2012
Rated 5 out of 5 by tfem This hotel is Wonderful!
This hotel is conveniently located and everyone was helpful. Very clean and beautifully decorated.
April 15, 2013
Rated 4 out of 5 by arturo12 Great Location
This is a great location for old Philly, you can walk everywhere and is not far from the airport
July 7, 2013