Sheraton Philadelphia Society Hill Hotel

  • One Dock Street,
  • (2nd and Walnut Streets)
  • Philadelphia,
  • Pennsylvania
  • 19106
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 487 reviewers.
Rated 3 out of 5 by Great Location but falls short of expectation I thought the hotel was great but for almost $400 per night there are a couple of areas where the service was less than expected. My experience with the valet at the hotel was as follows… Paid $36 per day for valet parking and the one time I needed my car it took 40 mins to get it. When I needed a cab I had to go out to the corner to get my own as there was no one around from the hotel. When I returned to valet the car again I parked it myself and went to find the valet who was eating to give him the keys. That was by far the worst I have seen from any hotel brand. The other area was the Sheraton Club which was always crowded and as a result under supplied. Everything else was ok but these two areas where so bad, I though I should bring them to someones attention. June 30, 2015
Rated 3 out of 5 by Rooms and Necessary Improvements First of all the front desk was extremely responsive and the bell staff was great! The first room I was assigned smelled like cigarette smoke (I have asthma) but I stayed in the room then I realized the coffee maker was broken after I filled it and found two coffee filters shoved in there. I tried taking it to the bathroom and coffee water was everywhere! I changed rooms. The second room's toilet ran and it was very loud; I changed again. The third room's A/C "banged" so loudly when on auto. I didn't change rooms coz it was embarrassing so I just turned it off in the middle of the night. Then I realized that the safe was locked (I didn't want to take my laptop and iPad with me) but I didn't want to call to Front to have someone open it. Too many issues however minor. June 29, 2015
Rated 1 out of 5 by Terrible What a disappointment. We stayed here with our 2 young children only to find out after check in that there was a wedding and the cocktail hour and after party took place in the lobby. It was crowded, loud and difficult to get in and out of the hotel. It took us 45 min both times we used the valet to get our car. The room service menu was very limited and way too expensive for what they were serving....15 for a min burger sliders for a kid with no side or drink?! The staff should have informed us of what was going on in the hotel and should have accommodated us with a room further from the noise so our kids were not up until 2 am! We will not be back and we will be sure to inform others of this low quality hotel! June 23, 2015
Rated 5 out of 5 by Perfect location, great features My stay at the Society Hill Sheraton in Philly can be summed up in one detail: Pretzels. Hot, tired, grouchy after our long car trip to the hotel, we walked into the beautiful, cool lobby and were greeted by a table of soft pretzels and glasses of lemonade. It instantly put us in the best mood. It was just one, small detail, but it made a world of difference. That kind of thing - a small detail that meant a lot - happened over and over again during our stay. The gym had a fridge with cool towels. There were always newspapers available at the front desk. It took a really nice hotel experience and made it...great. Oh - and did I mention it's all walking distance from landmarks like Ben Franklin's grave, the Liberty Bell and the Betsy Ross house? And the surrounding street is filled with quirky, delicious restaurants? We loved it. You'll see us again. June 1, 2015
Rated 5 out of 5 by I may have a new Philly favorite I was in town on business and traveling with a few others. Decided to give this side a town/hotel a shot. Very glad we did, great location with a whole lot in walking distance. Friendly staff and a solid bartender. I'll be back staying here for business and pleasure soon. Enjoyed my Suite night rewards for a Jr. Suite that was very comfortable as well. May 15, 2015
Rated 2 out of 5 by Good Hotel, Terrible Valet I spent two nights recently at the Sheraton Society Hill. The hotel itself is well maintained and pleasant (based on my stay on the club floor). My otherwise positive stay was impacted, however, by the gross incompetence of the valets. The valet could not figure out how to start my car, which is nothing unusual or exotic. They assumed the battery was dead and inconvenienced me for over an hour when there was nothing wrong with the car. This impacted my plans for the day. In the end I had to drive the car out of the hotel garage myself. The hotel still charged me for the valet, after promising to refund the fees due to the problems. A week has past and I'm still waiting for the promised refund. May 3, 2015
Rated 5 out of 5 by Beautiful part of Philadelphia We loved our stay at this hotel. As it happened we had a family emergency and all of the hotels in the city were booked for a large medical convention during part of the time that we needed hotel rooms. The staff was very kind and we were given priority for any cancelations that would allow us to extend our stay as needed and things worked out very well, Even got to stay on the Club floor. April 28, 2015
Rated 5 out of 5 by Excellent Staff - Perfect Location This hotel is perfectly located to explore all the historical attractions that Philly has to offer. The team members are a pure delight - we had a wonderful welcome from AC at the front desk and the staff in the Exec Club room were just the nicest, most accommodating, and friendly team ever. Our kids loved the pool and being able to explore the many engaging areas of the lobby. The apps, breakfast and snacks in the club room are just perfectly suited for a bit of relaxing. The only small item is that the comforter on the bedding was rather stiff and super heavy so each night we removed them but then were a bit cold. I wished these were different. Overall, the property has come a long way after the renovations and the staff is highly engaged and very welcoming. We will be back! April 14, 2015
  • 2015-07-02T14:39:25.036-05:00
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