Sheraton Phoenix Downtown Hotel

  • 340 North 3rd Street
  • Phoenix,
  • Arizona
  • 85004
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Check-in is permitted only by those age 18 and over with a valid photo ID presented upon check-in.

Rated 4.2 out of 5 by 589 reviewers.
Rated 5 out of 5 by Excellent Downtown Hotel If you're staying in downtown Phoenix, this is a great choice. Clean, quiet, modern. It has everything you need. Attentive staff too. November 23, 2012
Rated 5 out of 5 by Loved the restaurant food The hotel restaurant had perhaps the best selection and presentation of lunch that I have ever experienced in a hotel restaurant. November 1, 2012
Rated 5 out of 5 by Perfect accommodations! This was an outstanding experience at your hotel for a conference we had for our company this July. The food was creative and delicious. No complaints at all. All staff was very friendly, warmly accepting of us and keenly efficient. Each small room and large meeting groups were efficiently attentive in all ways even with adding extra microphones for a speaker who was softspoken. There was not one concern on our part as patrons. Every need of ours was handled smoothly. At the cocktail meetings the staff was friendly, almost like we were special guests invited into their home! Our room was so comfortable. Having accessible computers in the lobby at NC was a plus! This was a totally wonderful experience. Thank you all staff! July 14, 2014
Rated 5 out of 5 by Good location The hotel is in downtown Phoenix and most anything you need is within walking distance. Staff was helpful and friendly. August 29, 2013
Rated 5 out of 5 by My room was comfortable The layout and quality of the bed and chair were great for relaxing. The room service burger was excellent. December 11, 2012
Rated 5 out of 5 by Great banquet facilities Very nice property. All the receptions, breakouts, etc were very well thought out and done August 11, 2014
Rated 5 out of 5 by my recent stay Everything, from the booking process to the amenity and the stay in general was perfect. August 11, 2014
Rated 5 out of 5 by Regional Manager Normally don't tay in a Sheraton. Very pleased and imparessed. Sheraton is now on my list, at the top December 14, 2012
Rated 5 out of 5 by Beautiful hotel with friendly staff This resort has always been very accomodating for conferences and meets our needs every time. October 7, 2013
Rated 5 out of 5 by Exceptional Staff This hotel is tops in service...I mean way over the top. You will feel pampered and special August 28, 2013
Rated 5 out of 5 by hot tub needed cleaning Overall found the hotel lovely. Pool was to cold and hot tub needed cleaning, vacuuming. November 1, 2012
Rated 5 out of 5 by Phoenix Comicon Great location to attend this event. Close but not crowded with conventioneers May 27, 2013
Rated 5 out of 5 by Super Quality Stay Great service and comfortable stay during our Univ of Phoenix team meeting October 18, 2013
Rated 5 out of 5 by CONFERENCE ATTENDEE MY ROOM WAS TOO NEAR THE COKE AND ICE MACHINES AND TO THE STAIRS...TOO NOISY October 18, 2012
Rated 5 out of 5 by Wonderful Hotel This was one of the cleanest and friendliest hotels I have ever stayed in. October 30, 2012
Rated 5 out of 5 by Comfortable Excellent hotel with highest level of comfort for guests. October 18, 2012
Rated 5 out of 5 Doctor Excellent hotel, would stay there again in a heartbeat! October 29, 2012
Rated 5 out of 5 by Exceeded my Expectations! From the minute I walked into the hotel and on my departure the staff was incredible. All dpeartment team members made eye contact and addressed me by my name. Very clean and well-kept hotel! August 9, 2014
Rated 5 out of 5 by Great stay Wonderful stay and very clean October 18, 2012
Rated 5 out of 5 by Bed The bed was so comfortable! November 21, 2012
Rated 5 out of 5 by Great Conference/Convention Property Very engaging staff, polite eager to please. August 10, 2014
Rated 5 out of 5 by Excellent Meeting The team did an extraordinary job of delivering a meeting that exceeded expectations. The staff is dedicated, hardworking and creative. August 9, 2014
Rated 3 out of 5 by Sheraton dowtown Phoenix Bathroom had hair on floor and in shower upon my arrival. Pool was scenic and quiet, but had a bandaid inside. August 9, 2014
Rated 5 out of 5 by Midwest Hospitality This hotel was incredible. It is centrally located. There is a lot of stuff right within walking distance, including the light rail. I was on the 25th floor with a stunning view. The room was clean and very comfortable. The bed was awesome. Customer service was so on point. I was there on a business trip. I needed some mints and asked one of the staffers if they knew where I could find some. He said the gift shop down stairs but did not think they were mints so much as candy. I said no thanks and went into my meeting. He came in and found me a few minutes later with exactly what i was looking for. When I go to Phoenix this is where I will be staying! February 23, 2013
Rated 5 out of 5 by Phoenix Sheraton Downtown I have stayed at this Sheraton multiple times this year including twice in July and every single time it has been an excellent experience. The staff is outstanding, the Gym is one of the best I have seen in a hotel, and food is excellent. This is by far one of the best Sheratons in the nation and if I am in Pheonix, that's the only place I will stay at. August 1, 2014
Rated 2 out of 5 by Disappointing and Overpriced Found multiple pieces of hair that were too long to be mine on the bedding and in the bathroom. My room was near the elevator and the electronic "ding" it made woke me several times during the night. The AC unit also made a loud "thumping" sound when it kicked on or off. I think the room service and the movies were overpriced (Man of Steel was $16.99). I've stayed at The Cosmopolitan in Las Vegas and thought the room service and mini bar charges were very reasonable, especially when compared to the Sheraton's prices. I don't mind an above average room charge, but once someone is staying at the hotel, don't nickel and dime them with overpriced amenities. November 11, 2013
Rated 4 out of 5 Enjoyed My Stay While in Phoenix for a convention, I stayed at the Sheraton Downtown. The registration staff were very nice and got me into my room without a wait (even though I checked in early). I really liked that they offered an incentive to select "Green Choice" and not receive fresh towels and sheets everyday. When you selected this option, you would get either a $5 coupon or 500 points to your SPG account per day. I thought this was a very smart way to save resources while offering the guest something as well. The only problem I had, was the hallway leading to my room was excessively cold. The temp in my room was comfortable, but the hallway was like an icebox. May 7, 2013
Rated 3 out of 5 by The hotel had terrible check out I was not at all pleased with the checkout process. The gentlemen did not know what he was doing. Very frustrated. August 6, 2014
Rated 5 out of 5 by wonderful expereince The hotel has elegant detail, the restaurant has delicious and imaginative cuisine - some ingredients are actually grown on a rooftop herb garden across from a beautiful outdoor pool perfect for an evening swim and the staff was incredibly helpful. August 2, 2014
Rated 5 out of 5 by Great Room We had a two suites on the 31st floor ---rooms were excellent and the club was extremely nice as well. Would Recommend this for people visiting downtown Phoenix. August 4, 2014
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