Rated 5 out of 5 Nice Employees
The Hotel had staff available for any questions that might arise during check in.
May 24, 2013
Rated 4 out of 5 Beautiful hotel and will return soon
Stayed at your hotel from March 6 through March 9 for the Society for American Baseball Research Analytics Conference. The hotel was beautiful and I'm so glad SABR chose Sheraton Downtown Phoenix as the host of the conference. The location was perfect and in the heart of Phoenix. Service was great from my late night check in to Room Service to Check out. I was so excited to see that the hotel provided MLB Network on the television service. Not too many hotels will show that specific channel. I felt very safe as far as the security of the hotel. Inserting a room key in the elevator in order to elevate to the specific floor was a little annoying, but it ensured my safety.
The only small complaints I had was that the kitchen ran out of burger patties late night and the internet pricing was rather high. ~$14.95? for 24 hour internet service? No, I won't pay for that. I've been to a resort in which the internet was complimentary then you had 3 other options if you want higher internet connections. In LA this weekend I paid $23 for 3 days service of internet in the room. I think internet pricing is high at your property. Other than that, it's a great place to stay and I will be returning very soon. Thanks!
March 12, 2013
Rated 5 out of 5 by Gemini14 Very relaxing
We had a great time. Everyone at the hotel were very helpful & very nice.
September 27, 2013
Rated 4 out of 5 by LES1020 great food, ok service
the restaraunt is wonderful, the front desk was great. cleaning staff just ok.
May 29, 2012
Rated 5 out of 5 by Rowbear97 Conference Location
This hotel may not be the closest to a convention center but it was the best.
October 5, 2012
Rated 4 out of 5 by RNOV2013 convenient
The hotel was comfortable, convenient, and efficient.
November 14, 2013
Rated 4 out of 5 by Jimmyg27 Concert stay
Check in staff was excellent, they went out of their way to accomodate me.
July 12, 2013
Rated 4 out of 5 by Whyneeded cold
Hotel was cold in all locations except room where turned off the thermostat
August 29, 2012
Rated 3 out of 5 by Conway247 Not worth the $$$
At $250.00 a night I expected more. The bathroom lighting is horrendous!
March 8, 2013
Rated 5 out of 5 by coco Dance fun
Warm. friendly help. needed pillows at 2am, less than 6min to receive.
April 8, 2013
Rated 5 out of 5 by Beth13 Fabulous Suite!
Our room was beautiful and well maintained. Very comfortable as well!
August 15, 2012
Rated 5 out of 5 by Lou2013 Great place to stay
We enjoyed our stay. The room was very clean and staff accomodating.
February 28, 2013
Rated 4 out of 5 by subfxr54 Parking/ valet
Valet parking is very high. Understand for public but your guests?
July 20, 2013
Rated 5 out of 5 by BusinessTraveler Lively, bright and great hospitaltiy
Excellent service and energized atmosphere. Impeccable hospitality
March 21, 2013
Rated 5 out of 5 by Shravan Great Location. Cozy Environment. Close to Business.
Excellent location proximity to all Phoenix downtown has to offer.
September 9, 2012
Rated 4 out of 5 by joe56567867 Hotel was okay
Hotel's meeting space looked nice but lacked function and flow.
February 27, 2013
Rated 4 out of 5 by EldrickPei nice but a little expensive
The overall condition is good, but it is a little expensive.
August 8, 2012
Rated 4 out of 5 by Ricky94806 Sheraton Phoenix Downtown Hotel
Great hotel, great location, love the large fitness center.
April 13, 2013
Rated 5 out of 5 by dee14 best on our system
i'd not been here in several years - great then, great now.
March 15, 2013
Rated 5 out of 5 by Baseballfan 2nd night this month.
Everything was excellent for the 2nd night this month.
July 27, 2013
Rated 5 out of 5 by dag76 Great Hotel
The staff was very professional the room was amazing.
September 23, 2012
Rated 5 out of 5 by Joe789 Happy hour
Great happy hour prices on food and drink in the bar.
January 28, 2013
Rated 4 out of 5 Nice Place
Nice place, great location, but the rooms are small.
October 23, 2012
Rated 5 out of 5 by MJ39 Won't stay anywhere else in Phoenix!
Friendliest staff! Loved the little welcome yummy!!
February 1, 2013
Rated 5 out of 5 by Lupita Beautiful room
the rooms were well kept and meet my expectations.
August 24, 2012
Rated 4 out of 5 by bobtway Staff
Incredibly accommodating, from day one to day five
October 14, 2012
Rated 5 out of 5 Terrific
Beautiful, quiet, friendly & everything I needed!
June 20, 2013
Rated 5 out of 5 by AV12 Super Cool
Modern and welcoming with a rockin' bar scene!
April 11, 2013
Rated 5 out of 5 by JJS12 One of the nicest hotels.
I found this hotel to be great in all areas.
August 19, 2012
Rated 5 out of 5 by Houstontraveler13 excellent
very good experience, no complains
September 30, 2013