Sheraton Phoenix Downtown Hotel

  • 340 North 3rd Street
  • Phoenix,
  • Arizona
  • 85004
  • USA
  • Landkarte

Zimmer & Preise

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Mindestalter

Das Mindestalter für den Check-in liegt bei 18 Jahren und ein gülter Lichtbildausweis muss beim Check-in vorgelegt werden.

Rated 4.2 out of 5 by 586 reviewers.
Rated 4 out of 5 by Great location, bar service needs improving This hotel is clean and comfortable in an excellent downtown location. I have stayed here before and will stay again. This visit however I had a negative experience in the lobby bar. In the evening the bar and seating were very crowded, this was not the problem however. My friend wanted a glass of wine and we did not know what wines were available by the glass. Since the staff was very busy I saw what looked like a stack of wine menus in the service area at the end of the bar, so I went to retrieve one. As I made my way there, barely two steps, a very curt young female server stormed in behind me and asked if she could help me. I indicated that I was looking for a wine menu. She told me that the wine menus were brown and that they were located on each table. The stack of what appeared to be wine menus, which were actually guest checks, were also brown and look similar to the wine lists, at first glance. As I mentioned, the bar was very full and I did not feel comfortable reaching over people that I did not know in order to retrieve a wine list. I felt the server was very rude and definitely put me in my place. I have managed restaurants, bars and hotels for over 20 years, so I understand not wanting guests to be in the service area, but she could have definitely handled this differently. Instead of offering to locate a wine list for us, she just pointed out to the very full bar seating area. I specifically asked if we should just get one from a table and she confirmed that is what she intended for us to do. We ended up waiting at the bar for a bartender to help us and he was able to provide a wine list so that we could make a decision. March 28, 2014
Rated 5 out of 5 by 2nd night this month. Everything was excellent for the 2nd night this month. July 27, 2013
Rated 5 out of 5 by Great Hotel The staff was very professional the room was amazing. September 23, 2012
Rated 5 out of 5 by Happy hour Great happy hour prices on food and drink in the bar. January 28, 2013
Rated 4 out of 5 Nice Place Nice place, great location, but the rooms are small. October 23, 2012
Rated 5 out of 5 by Won't stay anywhere else in Phoenix! Friendliest staff! Loved the little welcome yummy!! February 1, 2013
Rated 5 out of 5 by Beautiful room the rooms were well kept and meet my expectations. August 24, 2012
Rated 4 out of 5 by Staff Incredibly accommodating, from day one to day five October 14, 2012
Rated 5 out of 5 Terrific Beautiful, quiet, friendly & everything I needed! June 20, 2013
Rated 5 out of 5 by Super Cool Modern and welcoming with a rockin' bar scene! April 11, 2013
Rated 5 out of 5 by One of the nicest hotels. I found this hotel to be great in all areas. August 19, 2012
Rated 5 out of 5 by Great Escape I did not visit the spa or fitness center. May 13, 2013
Rated 5 out of 5 This hotel has great poolbar I loved the gym and pool at the 4th floor July 1, 2013
Rated 3 out of 5 by Not worth the price too expensive for the facilities provided May 1, 2013
Rated 5 out of 5 by Great value for price Enjoyed my stay - staff was very helpful! February 12, 2013
Rated 5 out of 5 by Stellar service Excellent service from all staff members. February 22, 2013
Rated 2 out of 5 by no hot water no hot water in shower. A/C unit noisy August 28, 2013
Rated 4 out of 5 by guest I would have liked more drawer space. August 29, 2013
Rated 4 out of 5 by very clean definitly recommend, excellent location August 27, 2012
Rated 5 out of 5 by Great Staff Staff is exceptional! Very clean hotel. January 8, 2013
Rated 5 out of 5 by excellent very good experience, no complains September 30, 2013
Rated 4 out of 5 by Check in Did not acknowledge my platinum status December 10, 2012
Rated 5 out of 5 This hotel has a great location very nice hotel with warm atmosphere ! December 19, 2012
Rated 4 out of 5 by a greta place to stay As always a grett hotel and location. August 14, 2012
Rated 5 out of 5 by Phoenix in the Spring Fabulous facility and great location March 29, 2013
Rated 4 out of 5 by teabags Excellent hotel, but only teabags! March 25, 2013
Rated 4 out of 5 by pjw great hotel and very accommodating August 29, 2012
Rated 5 out of 5 by Exceptional comfort Super comfy bed and GREAT shower! September 17, 2012
Rated 5 out of 5 by friendly staff work hard to meet your every need September 25, 2012
Rated 4 out of 5 by Business trip Business trip to Phoenix. October 18, 2013
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