Rated 5 out of 5 by Debbie12 This is a nice hotel
Comfortable, very clean and really nice people. I got the feeling that they would do whatever it takes to get something done !
September 22, 2012
Rated 4 out of 5 by Ecke Sheraton Phoenix
We flew to Phoenix for a wedding and stayed at the Sheraton. Staff was helpful when we needed. The green program is the best.
April 1, 2013
Rated 5 out of 5 by mario8 Beautiful
My suite and view from my room was excellent! The food was superb in the club room and restaurant and the service was 5 star!
February 13, 2013
Rated 5 out of 5 by Sha17 Friendly Stafff
One of my favorite things about this hotel is the friendly staff. Everyone was very accomodating and made me feel at home.
February 12, 2013
Rated 4 out of 5 by wp10 Wonderful Staff, Wonderful Stay
The hotel staff was helful and friendly.
The hotel itself was clean and orderly. Everything I could want in a hotel.
September 16, 2013
Rated 2 out of 5 by Mansion Partner
This particular Sheraton needs to be updated. It's a bit shabby and does not live up to the usual Sheraton standards.
September 13, 2013
Rated 3 out of 5 by Jackson60 Not a comfortable stay
Original reservation was lost, I was quoted three different rates during last minute reservations. Room was not clean.
August 24, 2012
Rated 5 out of 5 by Benbay7 Great place to stay!
What a fantastic place to stay! The hotel is convenient for all conference needs and located in great area of Phoneix.
August 11, 2012
Rated 5 out of 5 by joy01 location
This hotel is located right across the street from the Arizona Center! You can walk to the Convention Center as well.
August 23, 2012
Rated 4 out of 5 by Witchhunter visit to phoenix..conference
Green approach good. received bonus points.
On club floor but not allowed into club room for breafast and snacks etc
September 18, 2012
Rated 4 out of 5 by Referee2005 This hotel was extremely nice
This was a business stay. My wife attending the meetings with me. We both enjoyed our stay at this hotel very much.
October 22, 2012
Rated 4 out of 5 by sm168 Great Hotel
Great hotel. Only problem was self parking was limited or not available. Forced to use valet parking one night.
October 18, 2012
Rated 5 out of 5 by Terico Great Time in Phoenix
Great Hotel...would stay here again and again!!
January 16, 2014
Rated 5 out of 5 by Jeff250 Great hotel at a great price
This is a great hotel located downtown and within walking distance of the Arizona Cardinals stadium.
October 14, 2013
Rated 5 out of 5 by Happy Easy going
Personnel and facilities were extremely easy to navigate and interact with. Property was modern and clean.
April 23, 2013
Rated 5 out of 5 by KJ2013 This hotel has excellent staff!
My housekeeper was amazing! She would do anything I needed to make sure I felt like I was at home!
October 17, 2013
Rated 5 out of 5 by PeterPhoenix Awesome location and service
This hotel is very nice, attentive staff with excellent customer service.
December 16, 2013
Rated 5 out of 5 This hotel is at the top on my least
Everything was beyond my expectations.
January 16, 2014
Rated 3 out of 5 by eelainenyc Looks good, but no funtion
This hotel seems to have it all, but when you break it down, it has some flaws.
1. When I called the from desk to request a taxi at 6am, she said no problem, we have them waiting for you. I come downstairs and there are no taxi's.
2. When checking out of a hotel, especially if there is a conference in town, you would expect to have more than one person working the front desk.
3. My sink did not drain.
4. No extra blanket or pillow in the room.
5. After finding out my flight was delayed in to Phoenix I called the hotel to ensure that I would have the room I requested and also to let them know, so they do not give away my room, they stick me with the wheelchair accessible room even after I requested to not have that type of room. After telling the front desk clerk that I called, she acknowledge this note, but told me rooms are on a first some first serve bases. Long story short she found me a regular room - so why the long winded excuse? not sure...
6. Bartender complained about having to give other staffers a break and that he would not be making any money then told me my same beer would have been cheaper if I had gone to the other bar in the hotel.
7. Do not buy from the Starbucks in the lobby. They burn the milk if you a latte person.
It is close to restaurants and the convention center, etc.
February 10, 2014
Rated 5 out of 5 by linda Beautiful new spot
Sheraton Phoenix Downtown has everything for the visitor and convenience for meetings and sightseeing.
May 19, 2013
Rated 4 out of 5 by PhoenixFun2 Great Hotel
I will be returning for a pleasure trip.
January 13, 2014
Rated 5 out of 5 by vc46880 Will definitely be back!
I had a great time at this hotel. Every member of the staff that I interacted with were fantastic.
February 1, 2013
Rated 5 out of 5 by EdCPhoenix66 Good location to Phoenix Convention Center
Room was great and the staff was helpful and informative . Pool was very nice our kids loved it.
June 1, 2013
Rated 5 out of 5 by joyful Beautiful hotel in a great location
Location, Location, Location. Perfect hotel for anyone attending an event in downtown Phoenix
September 17, 2012
Rated 5 out of 5 by Charles1965 Awesome experience!!
This hotel is so lovely. The friendliest of staff and that bed is so comfortable. I loved it.
January 14, 2013
Rated 5 out of 5 by mcr1 Services are great.
The concierage Christinia was great. Hotel's town car service is convenient as well.
October 22, 2013
Rated 1 out of 5 by jeffrey357 Terrible.
Terrible Food. Traditional Hamburger horrible. Raw Pancakes. I have pictures. Never Again!
August 29, 2013
Rated 3 out of 5 by Rusty54 Nice but dont park your car here
Top of the line hotel for the buseness class but would not recomened for the everyday family
February 18, 2013
Rated 5 out of 5 by drobertson926 Excellent staff and location
Loved the room, view, staff, bed........everything! Would love to stay again.
November 12, 2013
Rated 5 out of 5 by choosenotto Not interested
Why I am REQUIRED to do this. All I want is to rate my experience which I did as excellent
September 23, 2012