Rated 4 out of 5 by HotelPrincess Better second experience
This review is based on my second stay, just a month following my first one. This was a much better experience--one that more closely aligned with reports from my associates--so I think my first experience was an outlier. The room was clean and comfortable, with the thermostat set at a good temperature for sleeping. The best was very comfortable, and I had a terrific night's sleep. Staff get 5 stars for friendliness and professionalism, from the bell service to valet, reception to restaurant servers. I ate only one meal at District, but the food was top notch and a great value.
August 25, 2014
Rated 5 out of 5 by Aztex Conference Center
Location and operation make this a wonderful hotel for conferences and large gatherings. Especially good for groups with limited mobility as all facilities are in one vertical structure.
August 24, 2014
Rated 5 out of 5 by DonnaToronto Business First Class
Top notch service from time of check in to departure. Well above average Club amenities - and location is conveniently downtown. I can't say enough about helpful staff - friendly and accommodating. A really really great experience while on business. I would return in a heartbeat - whether business or leisure.
August 23, 2014
Rated 5 out of 5 by Cyndib Customer service is over the top here
Our stay seemed complicated because we attended a conference and decided to stay extra days....the hotel took care of everything and made our stay wonderful...which is why we decided to be pampered a few more days.
August 22, 2014
Rated 5 out of 5 by vic5 Great Room
I had a fantastic stay at the Sheraton. I was in a room with a king size bed that was very clean, comfortable and spacious. I had a nice view of Phoenix outside of my room window. I would totally stay here again.
August 20, 2014
Rated 4 out of 5 by Norm69 Good Property
After confusion with our arrival date we were immediately checked in by efficient front desk person , was not given an upgrade except to be placed on the Club Lounge Floor and in visiting the lounge was small but the staff were very attentive to our needs, the only fault that I would make is the seating at the desk and working on your computer the chair was not an adjustable chair and it meant that the pillows had to be used
August 18, 2014
Rated 5 out of 5 by Fernie DT Sheraton
This is conviently located near the Phoenix Convention Center. Night life is sparse in Downtown PHX but the AZ Center is located right next door which offers dining and shopping options.
August 20, 2014
Rated 5 out of 5 by SharonZ ASU Phoenix Parent
This hotel was located right across from the dorms, so it was convenient for this mama of a freshman. Everyone at the hotel went out of their way to help me with whatever question I might have or what I might need. Gorgeous room, comfy bed, large bathroom, amazing view. I will return again and again!
August 19, 2014