シェラトン・フェニックスダウンタウンホテル

  • アメリカ合衆国
  • 85004
  • アリゾナ,
  • フェニックス
  • 340 North 3rd Street
  • マップ

空室状況&料金

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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 4.2 out of 5 by 626 reviewers.
Rated 4 out of 5 by Ok hotel The hotel is relatively new and large. Better than other Sheraton's. Club lounge offers a good selection beyond typical continental breakfast. The lady managing the lounge is efficient and welcoming. The Arizona town center is right across with ample restaurant choices and a movie theater. Hotel is very close to convention center. My only disappointment was that though suites were available online for booking when I checked in , the front desk person denied me upgrade to a suite claiming nothing was available. I believe it's part of platinum benefit to be given best available room upon check in. Though I don't make a big fuss about suite upgrades, I just feel sometimes hotels try to avoid offering upgrades to those of us who are very loyal to SPG, if they can get away with it. It does sets a disappointing tone for the rest of the stay. June 17, 2015
Rated 5 out of 5 by Extremely comfortable and wonderful staff Centrally located... the hotel offers great attention to detail. Staff personnel, such as "Gina" makes the stay very comfortable June 8, 2015
Rated 5 out of 5 by Perfect hotel for everyone in the heart of downtown I was very impressed by the Sheraton Downtown Phoenix. I only stayed for one night, but used quite a few amenities including the pool, room service, and parking. I thought this hotel went above and beyond for me. I was traveling with a pet, and they were super helpful without charging me anything for bringing my pooch. They gave me both early check in and late check out, plus a great room view even though I booked a reduced rate room. It was a beautiful hotel that definitely lived up to its high class promise. June 3, 2015
Rated 5 out of 5 by Excellent Staff and experience Staff is always super pleasant to deal with. They answered all my questions. I received a parking voucher for a different garage when my F150 wouldn't fit in theirs because of the camper on the back. House keeping was AMAZING. I forgot to hang my privacy sign and OMG. Everything was picked up, folded, makeup organized, toothbrushes organized. I felt so bad that they had to clean that room. This was during Phoenix Comicon. Highly recommended June 2, 2015
Rated 4 out of 5 by Service Almost Exceptional - Room Almost Perfect The Sheraton in Phoenix is beautiful. The staff was almost perfect with the folks at registration being helpful and going out of their way for whatever you need. The staff for food service was also kind and provided exceptional service. The only small drawback was the cleaning staff entered before we checked out and seemed inconvenienced when we asked for a few minutes to finish, the hostess at the restaurant gave the impression she didn't enjoy being there and the service at the restaurant was very slow. Other than that, the hotel was exceptional. The one very big drawback is the bed, while somewhat comfortable, the sheets are terrible. As in they are stiff and scratchy providing no comfort at all so I barely slept over 2 days. June 1, 2015
Rated 5 out of 5 by Great Hotel I love to extend my sincere thanks and appreciations to Byron at the front deck for his good customer service. Also to the housekeeping department for keeping my room clean throughout my stay. GREAT JOB! I can't wait to come back. Keep up the job well done . Thanks BYRON. May 12, 2015
Rated 4 out of 5 by Housekeeping The housekeeping staff should be commended on doing a very good job and being very courteous. May 11, 2015
Rated 5 out of 5 by We stayed a Week Stayed at the Sheraton for a Conference. Hotel staff was wonderful and the hotel was beautiful and clean. Would like more souvenir and shopping opportunities. May 8, 2015
  • 2015-07-02T14:39:47.331-05:00
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