Rated 5 out of 5 by atlbobbymac Great Stay!
In town for a conference and hotel was in the perfect location, convenient to everything, great service, an excellent bar and staff downstairs and wonderfully attentive houskeeping. Awesome pool and views. Made my 4 nights very enjoyable.
October 16, 2012
Rated 5 out of 5 by eagle36 Great hotel with outstanding staff
The staff at this hotel from the bell staff to the concierge, to the front desk and the District restaurant were outstanding in providing helpful, public service to us. We could not have asked for better service from the entire staff.
November 11, 2013
Rated 5 out of 5 by sweetbandit Nice, Clean & Spacious
I really enjoyed my stay at the Sheraton Phoenix. The hotel was clean, spacious & chic. The lobby offered great restaurant & bar and the entertainment was a plus! I'd definitely recommend here and will make it my Phoenix place to stay.
September 9, 2013
Rated 5 out of 5 by Liz1127 Staff totally helpful.
My stay was short but my experience very good. Like many hotels, the lighting in the rooms could be brighter but everything else was excellent. Many thanks for a delightful stay!
March 9, 2014
Rated 5 out of 5 by Carolyn62 Wonderful
My wonderful experience started once I exited my cab. The friendliness, helpfulness from the bellmen, to the front desk clerks and management. I had breakfast and dinner in the restaurant, the service and food was second to none.
October 9, 2012
Rated 5 out of 5 by BCBC Hotel experience
Had an excellent dinner with good service in the hotel restaurant. Would recommend it for those visiting or for locals.
All service was provided by friendly and courteous staff
Good central location. Comfortable room
December 28, 2013
Rated 5 out of 5 by AZWW Stay druing NABC
The Sheraton met expectations in quality overall. It still amazes me that a top quality room can be so pleasant but have no microwave. For the money, a microwave should be in those spacious rooms. Your staff was fantastic.
December 5, 2013
Rated 5 out of 5 by Cyndib Customer service is over the top here
Our stay seemed complicated because we attended a conference and decided to stay extra days....the hotel took care of everything and made our stay wonderful...which is why we decided to be pampered a few more days.
August 22, 2014
Rated 5 out of 5 by Mrsnak Always a nice stay at the downtown Phoenix Sheraton
As usual our stay at your hotel was perfect. Chelly met our every need for our scrapbooking weekend. The catering department did a bang-up job on the food. The rooms were very comfortable. Can't wait to come back in May.
October 10, 2012
Rated 5 out of 5 by MG14 Well Done
The Phoenix Sheraton Downtown is great example of what the new Sheraton is. Try it.
April 10, 2014
Rated 5 out of 5 by Tes7 Excellent Stay
Recommended this hotel to a co-worker and he really enjoyed his stay. He said it was a great location and excellent room!! Also, front desk staff Janet and Lorena were great in assisting with reservations. Thanks !!
October 16, 2012
Rated 5 out of 5 by Steph61 As comfortable and nice as I could ever want
Loved my room and loved the service. Y'all do a great job. My only complaint is that there is a charge for internet in the rooms. I know this is common among hotels of this caliber, but it just seems unreasonable.
October 18, 2012
Rated 5 out of 5 by dad2tandj Quiet
My room was very quiet; hallway noise was almost non-existent. Not much you could do about the ASU Marching Band playing in front of the TV studio nearby :-)
I really liked the Green Choice (?) program as well.
October 19, 2012
Rated 5 out of 5 by GhostSr Front Desk, Maids, Bellmen, Bar, Rest.
Everyone working in these areas were outstanding. You have a great team. For me it was a team effort. I know you had excellent security personnel, because I did not see a single one. Keep the team together.
August 25, 2013
Rated 5 out of 5 by Konaflies Nice, clean hotel with friendly staff
I attended a conference at the Sheraton Phoenix and was delighted. The staff and conference facilities were top notch. The food was great as well! Highly recommend for business travelers going to Phoenix.
August 16, 2013
Rated 5 out of 5 great location
Recently was in Phoenix for a conference and the hotel is located just a block and a half walk from the convention. The bed was so comfortable I didnt want to get up. The staff was very helpful .
October 15, 2012
Rated 2 out of 5 by Matt More Money
Hotel rate: Average
Taxes: Too much
1 phone call to operator: $2
Restaurant: Too Expensive & Nasty food
June 3, 2013
Rated 5 out of 5 by joePat2 GREAT CONFERNECE HOTEL
This hotel was close to convention center and airport. Local rail was also near by so getting around was easy. Hotel food services were wonderful. Pool and finess center were execellent.
October 30, 2012
Rated 5 out of 5 by SharonZ ASU Phoenix Parent
This hotel was located right across from the dorms, so it was convenient for this mama of a freshman. Everyone at the hotel went out of their way to help me with whatever question I might have or what I might need. Gorgeous room, comfy bed, large bathroom, amazing view. I will return again and again!
August 19, 2014
Rated 5 out of 5 by B0107 Perfect hotel
This is a great hotel. It is close to everything. The bed was fabulous, the room very clean and the District restaurant was great - definitely recommend the hamburger!
October 18, 2012
Rated 5 out of 5 by Fawn A Phoenix Best!
Truly this was one of the nicest, cleanest, convenient hotels we have ever visited. The staff was professional and friendly - hats off to making our stay comfortable!
June 30, 2013
Rated 5 out of 5 by meagherman Great service
The staff helped with a lost credit card and then even offered me water while I was waiting! There was always a person standing in the lobby with a greeting.
October 29, 2012
Rated 5 out of 5 by mysterE Great stay in downtown Phoenix
My company's holiday party was held downtown and we negotiated a group rate. The accomodations were top notch and the staff made us feel very welcome.
December 11, 2012
Rated 5 out of 5 by ScottOtto89 Hotel met my needs
Very clean. Superb location. Staff was outstanding. Room was perfect. High floor...very quiet. Just what I needed. No complaints. Way to go.
October 13, 2012
Rated 5 out of 5 by MinnesotaTraveler Excellent Downtown Hotel
If you're staying in downtown Phoenix, this is a great choice. Clean, quiet, modern. It has everything you need. Attentive staff too.
November 23, 2012
Rated 5 out of 5 by willijo1 Loved the restaurant food
The hotel restaurant had perhaps the best selection and presentation of lunch that I have ever experienced in a hotel restaurant.
November 1, 2012
Rated 5 out of 5 by vic5 Great Room
I had a fantastic stay at the Sheraton. I was in a room with a king size bed that was very clean, comfortable and spacious. I had a nice view of Phoenix outside of my room window. I would totally stay here again.
August 20, 2014
Rated 5 out of 5 by Gypsy62 Good location
The hotel is in downtown Phoenix and most anything you need is within walking distance.
Staff was helpful and friendly.
August 29, 2013
Rated 5 out of 5 by Mongomark My room was comfortable
The layout and quality of the bed and chair were great for relaxing. The room service burger was excellent.
December 11, 2012
Rated 5 out of 5 by jeffcostco62 Regional Manager
Normally don't tay in a Sheraton. Very pleased and imparessed. Sheraton is now on my list, at the top
December 14, 2012