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Rated 4.2 out of 5 by 541 reviewers.
Rated 4 out of 5 Beautiful hotel and will return soon Stayed at your hotel from March 6 through March 9 for the Society for American Baseball Research Analytics Conference. The hotel was beautiful and I'm so glad SABR chose Sheraton Downtown Phoenix as the host of the conference. The location was perfect and in the heart of Phoenix. Service was great from my late night check in to Room Service to Check out. I was so excited to see that the hotel provided MLB Network on the television service. Not too many hotels will show that specific channel. I felt very safe as far as the security of the hotel. Inserting a room key in the elevator in order to elevate to the specific floor was a little annoying, but it ensured my safety. The only small complaints I had was that the kitchen ran out of burger patties late night and the internet pricing was rather high. ~$14.95? for 24 hour internet service? No, I won't pay for that. I've been to a resort in which the internet was complimentary then you had 3 other options if you want higher internet connections. In LA this weekend I paid $23 for 3 days service of internet in the room. I think internet pricing is high at your property. Other than that, it's a great place to stay and I will be returning very soon. Thanks! March 12, 2013
Rated 4 out of 5 by great food, ok service the restaraunt is wonderful, the front desk was great. cleaning staff just ok. May 29, 2012
Rated 5 out of 5 by Conference Location This hotel may not be the closest to a convention center but it was the best. October 5, 2012
Rated 4 out of 5 by Concert stay Check in staff was excellent, they went out of their way to accomodate me. July 12, 2013
Rated 4 out of 5 by cold Hotel was cold in all locations except room where turned off the thermostat August 29, 2012
Rated 3 out of 5 by Not worth the $$$ At $250.00 a night I expected more. The bathroom lighting is horrendous! March 8, 2013
Rated 5 out of 5 by Dance fun Warm. friendly help. needed pillows at 2am, less than 6min to receive. April 8, 2013
Rated 4 out of 5 by Parking/ valet Valet parking is very high. Understand for public but your guests? July 20, 2013
Rated 5 out of 5 by Fabulous Suite! Our room was beautiful and well maintained. Very comfortable as well! August 15, 2012
Rated 5 out of 5 by Great place to stay We enjoyed our stay. The room was very clean and staff accomodating. February 28, 2013
Rated 5 out of 5 by Lively, bright and great hospitaltiy Excellent service and energized atmosphere. Impeccable hospitality March 21, 2013
Rated 5 out of 5 by Great Location. Cozy Environment. Close to Business. Excellent location proximity to all Phoenix downtown has to offer. September 9, 2012
Rated 4 out of 5 by Hotel was okay Hotel's meeting space looked nice but lacked function and flow. February 27, 2013
Rated 4 out of 5 by nice but a little expensive The overall condition is good, but it is a little expensive. August 8, 2012
Rated 4 out of 5 by Sheraton Phoenix Downtown Hotel Great hotel, great location, love the large fitness center. April 13, 2013
Rated 5 out of 5 by best on our system i'd not been here in several years - great then, great now. March 15, 2013
Rated 5 out of 5 by 2nd night this month. Everything was excellent for the 2nd night this month. July 27, 2013
Rated 4 out of 5 by Business trip Business trip to Phoenix. October 18, 2013
Rated 5 out of 5 by Great Hotel The staff was very professional the room was amazing. September 23, 2012
Rated 5 out of 5 by Happy hour Great happy hour prices on food and drink in the bar. January 28, 2013
Rated 5 out of 5 by excellent very good experience, no complains September 30, 2013
Rated 4 out of 5 Nice Place Nice place, great location, but the rooms are small. October 23, 2012
Rated 5 out of 5 by Won't stay anywhere else in Phoenix! Friendliest staff! Loved the little welcome yummy!! February 1, 2013
Rated 5 out of 5 Terrific Beautiful, quiet, friendly & everything I needed! June 20, 2013
Rated 5 out of 5 by Beautiful room the rooms were well kept and meet my expectations. August 24, 2012
Rated 4 out of 5 by Staff Incredibly accommodating, from day one to day five October 14, 2012
Rated 2 out of 5 by no hot water no hot water in shower. A/C unit noisy August 28, 2013
Rated 5 out of 5 by Super Cool Modern and welcoming with a rockin' bar scene! April 11, 2013
Rated 4 out of 5 by guest I would have liked more drawer space. August 29, 2013
Rated 5 out of 5 by One of the nicest hotels. I found this hotel to be great in all areas. August 19, 2012
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