Rated 4 out of 5 by NSUMOM everything was perfect, but the staff in the bar
I truly enjoyed my stay, however completely disappointed with the two ladies serving in the bar. wo nights in a row, It took over 20 minutes to get service or a smile.
November 7, 2012
Rated 5 out of 5 by Jonessa Nice place to stay
The staff were very courtious, helpful and friendly. The Club lounge and fitness center added to the enjoyment of my stay.
I would definatly stay there again.
September 27, 2013
Rated 4 out of 5 by Dkelce Good hotel for business in Norfolk
Great Hotel, had trouble with the wifi in my room after I paid for it. Good location with a lot of restaurant choices. Not that far from downtown and the airport.
February 21, 2013
Rated 5 out of 5 by Steve03 Bathroom
The hotel was a great in all matters with the exception of my bathroom, where the lights cut off at inappropriate times and the toilet seat was too small.
May 4, 2013
Rated 4 out of 5 by buffalohead Facilities
The room needs a microwave and refrigerator!!!!
The front entrance needs a covered vehicle loading and unloading area. When it rains everything gets wet.
October 9, 2012
Rated 1 out of 5 by jj1220 Poor Staff at front desk no training
Have stayed at this hotel twice, both times issues with front desk not knowing the job they do and being told incorrect information and charged double!!!
April 20, 2013
Rated 5 out of 5 by rpw2 Location Location Location
The location and the weather together with helpful staff and a good meeting layout combined to provide us excellent support for our meeting. Thank you,
September 17, 2012
Rated 5 out of 5 by Duke Jan 2013
I stay at this location, all of the associates i encounter are very professional and helpful, the location is located for easy access to my job sites.
January 25, 2013
Rated 5 out of 5 by RHNS Excellent servIce, great staff
Even through rooms are beginning to look a little worn around the edges, the service and staff are excellent. I would definitely stay here again!
September 17, 2012
Rated 3 out of 5 by h246 hotel doesn't recognize gold members
Check in took a long time although no one else was in line. I'm a gold member and I wasn't offered any perks like a free drink or extra points.
June 15, 2013
Rated 5 out of 5 by CBreeze Sheraton Waterside
Perfect location to be able to walk to places to visit and eat..Lovely. We had our dog with us so were delighted to know it was pet friendly..
September 5, 2012
Rated 4 out of 5 by ikks19 family with children
we had a nice room very clean .The service was good and the complimentary breakfast was good.
Only point is to have more touristic info.
August 13, 2013
Rated 3 out of 5 by MattM Mediocre hotel
The hotel was just okay. The tub drain didn't work and the room was nothing special. The staff was fine. Overall it was just average.
September 12, 2013
Rated 3 out of 5 by Dp43 This hotel needs a facelift
We were greatly disappointed with the bathroom that was in our room 436. The decor appears to be 70's, no refrig in room,closet small.
September 2, 2013
Rated 4 out of 5 by Terry513 This hotel is very nice!
this Sheraton in Norfolk met the needs of our convention stay nicely; i only wish our women's meetings could be held in the same location!
January 17, 2013
Rated 3 out of 5 by disgruntled2013 disgruntled guest
requested to be put as far away from a room that allowed pets, and was placed right across the hall from a room with a barking dog.
September 3, 2013
Rated 4 out of 5 by Cherchel Short but good stay
The staff here did everything they could, plus more, to make sure we had everything we needed! Thank you for going above and beyond!!
May 7, 2013
Rated 4 out of 5 by plunk miss
Very enjoyable stay. One down side guest next door playing or listening to instrumental music after my meeting Thursday and Friday.
May 26, 2013
Rated 5 out of 5 by Sharon78 Room Amenities
Room amenities were very pleasant, parking was convenient and affordable, and nice fitness room and location to restaurants.
September 23, 2013
Rated 3 out of 5 by dmoe79 Somewhat Disappointed
I was unable to access the internet in the business center, and there was a noise like a toilet constantly running behind my wall.
June 27, 2013
Rated 5 out of 5 by yas10 Mr
Very pleased with the staff and Hotel location. Would recommend this Hotel.
Staff very attentive to our needs.
August 22, 2013
Rated 3 out of 5 by JH86 It was average
Nothing special. No trash bags or in room dining menu in room. Staff seemed to be frustrated but no big complaints though.
July 12, 2013
Rated 3 out of 5 by Tjake Tired hotel
The entire building looks to be suffering from the hard times. The service was inconsistent and food was not very good.
December 9, 2012
Rated 5 out of 5 by jude60 Great Service With a View
This beautiful hotel is located right on the waterfront. The staff were wonderful and made my stay worth recommending.
December 13, 2012
Rated 4 out of 5 by Crystal Enjoyed my stay
The stay met my expectations. I love the waterfront location. The rooms are spacious, clean, and the staff friendly.
March 2, 2013
Rated 5 out of 5 by SilverB Location
Perfect place to stay to see a Tides game. Staff was helpful and friendly. Room was pleasant and clean. Will return.
August 7, 2012
Rated 5 out of 5 by Jeff1000 A Perfect Stay
It was a perfect stay. The room was great and the staff were helpful and pleasing. I could not been more pleased.
July 27, 2013
Rated 5 out of 5 by desilew30 this hotel has nice views
My husband and I had a wonderful stay. Our room was beautiful especially the waterside view. Would come again.
September 2, 2013
Rated 5 out of 5 by Valentino100 Excellent Hotel in Norfolk
This is an excellent and well-maintained property. The location to Waterside and the MacArthur Mall were perfect.
July 6, 2013
Rated 5 out of 5 by Ohiya This hotel was great
Ronnie in the Club Lounge was amazing. The bed was a little uncomfortable, but overall the stay was wonderful.
August 8, 2013