Sheraton Norfolk Waterside Hotel

  • 777 Waterside Drive
  • Norfolk,
  • Virginia
  • 23510
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.7 out of 5 by 465 reviewers.
Rated 3 out of 5 by Tired hotel The entire building looks to be suffering from the hard times. The service was inconsistent and food was not very good. December 9, 2012
Rated 5 out of 5 by Great Service With a View This beautiful hotel is located right on the waterfront. The staff were wonderful and made my stay worth recommending. December 13, 2012
Rated 4 out of 5 by Enjoyed my stay The stay met my expectations. I love the waterfront location. The rooms are spacious, clean, and the staff friendly. March 2, 2013
Rated 5 out of 5 by Location Perfect place to stay to see a Tides game. Staff was helpful and friendly. Room was pleasant and clean. Will return. August 7, 2012
Rated 5 out of 5 by A Perfect Stay It was a perfect stay. The room was great and the staff were helpful and pleasing. I could not been more pleased. July 27, 2013
Rated 5 out of 5 by this hotel has nice views My husband and I had a wonderful stay. Our room was beautiful especially the waterside view. Would come again. September 2, 2013
Rated 5 out of 5 by Excellent Hotel in Norfolk This is an excellent and well-maintained property. The location to Waterside and the MacArthur Mall were perfect. July 6, 2013
Rated 5 out of 5 by This hotel was great Ronnie in the Club Lounge was amazing. The bed was a little uncomfortable, but overall the stay was wonderful. August 8, 2013
Rated 1 out of 5 by United National Supreme Council Hotel Has Large Sleeping Space, Large Meeting Rooms, Excellent Food Services, And Friendly Respectful Employees. February 11, 2013
Rated 3 out of 5 by The beds were very comfortable. The beds were great, the room was clean and we had a water view, but the hotel overall is in need of updating. August 18, 2012
Rated 4 out of 5 by Great views and great staff Everything was great except the Wifi. It was too slow. It took me over 30 minutes to print one boarding pass. June 12, 2013
Rated 5 out of 5 by Best place to stay Glad the AAP chose your hotel. It was a great experience. Staff were always helpful, will definitely return July 15, 2013
Rated 4 out of 5 by Location Good location, friendly service and clean rooms. Should look into free internet and better parking options, August 20, 2012
Rated 5 out of 5 by Excellent The facilities were very nice. The room was clean. The staff was great and met every request without delay. November 14, 2012
Rated 2 out of 5 by hotel stay The room smell like Mold. I address the concern with the front desk and they act like they didn't care. July 8, 2013
Rated 4 out of 5 by Norfolk Sheraton All was good - need to focus on recycling some of the more dented furniture to keep up - ditto on sheers July 25, 2012
Rated 5 out of 5 by VERY NICE Booked with points very nice experience. Staff very pleasant . Rooms very clean & bed very comfortable. March 11, 2013
Rated 1 out of 5 by Nightmare I decided to take my children and a friend to this Hotel for the Fireworks display at the harbor. My nightmare began when I made my reservation over the phone and was assigned a "city view" room when I requested a "harbor view" room. When I called back to advise reservations that there was a mistake, they said, no problem, we will make the necessary changes. Because it is prepay, your account might be debited but it will be refunded. No problem...except that I have spoken with numerous people via phone and in person at the hotel upon check-in that have all indicated that the funds have been credited back to my account and guess what...its been a week and the funds are no where to be seen. As for the hotel, the room was slightly small however, it did truly have an amazing view. It was on the "hot" side even with the thermostat set on 60, it still never cooled off. There were NO towels at the pool for at least an hour and a half, and the beverages were terrible. We decided to try the restaurant for dinner...big mistake, we waited for 15 minutes to be seated (the restaurant was 1/2 empty) and the food was awful. Needless to say, we will not be returning anytime in the near future!!! July 5, 2013
Rated 5 out of 5 by Fantastic hotel! Great staff members. Hotel is only 20 minutes from the Virginia Beach Oceanfront. We will be back. August 30, 2013
Rated 5 out of 5 by This hotel is in great location Hotel was in perfect location in downtown Norfolk. Staff was friendly and assisted me in all needs. November 8, 2012
Rated 4 out of 5 by Great Conference Location I attended with a conference group of about 300 persons and the facility and staff met our needs. April 24, 2013
Rated 3 out of 5 by pool area lacking in terms of cleanliness. no towels even after walking to the front desk to request them. August 29, 2012
Rated 4 out of 5 by This is a fine hotel The hotel has met my expectations and they did a fine job. The catered food was a strong plus! June 10, 2013
Rated 5 out of 5 by Location! We only stayed for one night. Everything went VERY well! We'll definitely return in the future. May 28, 2013
Rated 5 out of 5 by Nice stay This hotel was clean and comfortable, had a great view of the harbor. Would stay here again. May 13, 2013
Rated 5 out of 5 by Helpful staff Setting is great on the river. Staff members were cherry and helpful. November 6, 2013
Rated 4 out of 5 by Hotel Staff We were delighted at the courtesy and helpful staff, They made are stay most enjoyable. January 8, 2013
Rated 4 out of 5 by Staff and services need improvement Four hour wait for room. Unacceptable Would not cash small personal check. Unacceptable June 27, 2012
Rated 5 out of 5 by Nice Hotel Very nice hotel ... exceeded my expectations. Would not hesitate to stay there again May 2, 2013
Rated 5 out of 5 by Great location Friendly atmosphere. All the amenities work. Very good transportation department . July 27, 2013
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