Sheraton Norfolk Waterside Hotel

  • 777 Waterside Drive
  • Norfolk,
  • Virginia
  • 23510
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.8 out of 5 by 508 reviewers.
Rated 1 out of 5 by What a Dump for an expensive hotel On arrival to check in during a large convention they had only one person at the counter doing check in with a long (20 minute late) line. Really just 1 person doing check in's ! Next I had reserved a room with a king bed . The person handling check in's said one was not available but one might be later if I came back around 7:00 PM or I could take a room with 2 queens. I took the queens as I had already stood in line for 20 minutes. Got to my room and it was OK. The next morning NO HOT WATER in the bathroom. I took a quick shower in luke warm water and went to my meetings. The furnishings in the room were old and beat up. I have seen better furniture in a Salvation Army Thrift store. The next morning I had hot water in the shower to start with but it ran out just as my shower was almost over. Told the clerk at check out and she said it happens when everyone is on the same get up and go to a meeting schedule. They just don't have the capacity they need for the morning rush. I see no reason to return. This is the 2nd bad experience in 4 years with this place. November 9, 2014
Rated 5 out of 5 by Loved the location on the river My room over looked the river and some Navy ships being repaired. The restaurant also overlooked the river. Beautiful place to have a restful stay. November 17, 2014
Rated 3 out of 5 by Reunion trip Stayed four days. Hotel felt old. No advertised shuttle service to or from airport. Cost versus facilities and dining on the high side. November 17, 2014
Rated 5 out of 5 by Great Reunion Venue Staff and facilities were comfortable and pleasant. November 17, 2014
Rated 4 out of 5 by Nice hotel! My stay at this hotel was wonderful. The amenities in the room were delightful and the restaurant was excellent. Sam, our waitress was so personable and efficient!!The only suggestion I have is related to the pillows which, in my opinion, are way too soft. I like to have a firm pillow and will sometimes sleep on two if needed but these were way too soft to even do that. I did not sleep all that well and I think that's why. Other than that, I would stay here again but bring my own pillow! November 10, 2014
Rated 4 out of 5 by F & B Staff We checked in late after a long and exhausting day. Your bar staff was already closed and cleaning up for the night. After seeing our forlorn and haggard faces, they offered us a night cap. We were able to unwind and relax on the outdoor patio, and we could not stop commenting on the intuitiveness and kindness of the restaurant/bar staff. Being in the service industry, we certainly recognize when employees go above and beyond what is required. Please extend our sincerest and warmest thanks for the closing shift in your restaurant/bar. October 23, 2014
Rated 4 out of 5 by Great location & facilities Convenient to downtown and easy access City Dock breakfast is awesome! November 10, 2014
Rated 4 out of 5 by Nice place but parking facility is a walk More amenities in the room than in standard Sheratons. If you opt for self-parking, you have to go across the street to a parking building. Cost is $12 during the week, $8 during the weekend. November 4, 2014
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