Sheraton Norfolk Waterside Hotel

  • 777 Waterside Drive
  • Norfolk,
  • Virginia
  • 23510
  • Estados Unidos
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Rated 3.8 out of 5 by 510 reviewers.
Rated 4 out of 5 by Noisy The hotel is nice, but the club floor was very noisy. Club lounge did not stay stocked and was frequently out of snacks and beverages. Can hear all noises from neighboring rooms. August 16, 2013
Rated 4 out of 5 by Great Stay I enjoyed staying in this hotel. The staff was pleasant and accommodating. The King rooms were wonderful. The internet service was very slow. The guys working valet were great! May 1, 2013
Rated 4 out of 5 by great food in bar Was very late arrival but the Bar was wonderful in providing a great dinner May 15, 2014
Rated 2 out of 5 by Needs maintenance and remodeling Room chairs had holes in them, mattress was worn and sloping, floor in bathtub worn and sloping. May 6, 2014
Rated 3 out of 5 by needs improvement tv reception was bad. Internet in loby was bad. favorite tv channel is tnt which was not operational the entire stay. internet in loby was off and on. no refrigerator in room. October 21, 2012
Rated 4 out of 5 by Fam Reu My reservation was canceled in error by a member of the hotel staff. The manager took care of it & I got the room I originally requested. The staff was friendly and helpful. August 9, 2013
Rated 4 out of 5 by Convenient location Beautiful view of water,nice walking area on the waterfront and friendly staff.Even though it was an extremely busy weekend(New Years Eve),the staff was helpful and patient. January 9, 2013
Rated 3 out of 5 by This hotel could be a great one For a price of $$$$ a night, You would never expect to find LARGE FLYING ROACHES IN THE TUB every day. The room was made around 4 PM every day. I was honestly desappointed. August 1, 2012
Rated 4 out of 5 by excellent place to visit and experience downtown Norfolk Rooms are comfortable and staff service is excellent. Location on Norfolk's Waterside provides a great many exterior amenities to experience in the Norfolk downtown area. December 5, 2012
Rated 3 out of 5 by Hotel is in a good location The hotel is in a great location, on the water front - looking out at an old Navy vessel. It's just 20 minutes from Virginia Beach and to many restaurants in the area. August 19, 2013
Rated 4 out of 5 by everything was perfect, but the staff in the bar I truly enjoyed my stay, however completely disappointed with the two ladies serving in the bar. wo nights in a row, It took over 20 minutes to get service or a smile. November 7, 2012
Rated 5 out of 5 by Great visit All of the staff that I encountered were very pleasant,courteous, and more than helpful. All greeted me with smiles and wanted to be helpful. There are no negatives. November 25, 2013
Rated 4 out of 5 by Good hotel for business in Norfolk Great Hotel, had trouble with the wifi in my room after I paid for it. Good location with a lot of restaurant choices. Not that far from downtown and the airport. February 21, 2013
Rated 4 out of 5 by The View The View was beautiful the room was so cozy and my Husband and I had a blast. We could see our Ship for our night cruise from our balcony March 12, 2014
Rated 5 out of 5 by Nice place to stay The staff were very courtious, helpful and friendly. The Club lounge and fitness center added to the enjoyment of my stay. I would definatly stay there again. September 27, 2013
Rated 3 out of 5 by Great Location This property has a great location! Very close to attractions. Great view of Harbor May 1, 2014
Rated 5 out of 5 by Bathroom The hotel was a great in all matters with the exception of my bathroom, where the lights cut off at inappropriate times and the toilet seat was too small. May 4, 2013
Rated 4 out of 5 by Facilities The room needs a microwave and refrigerator!!!! The front entrance needs a covered vehicle loading and unloading area. When it rains everything gets wet. October 9, 2012
Rated 1 out of 5 by Poor Staff at front desk no training Have stayed at this hotel twice, both times issues with front desk not knowing the job they do and being told incorrect information and charged double!!! April 20, 2013
Rated 5 out of 5 by Lovely view Comfortable beds but unable to get thin pillows. May 12, 2014
Rated 4 out of 5 by Avery good hotel, a terrible restaurant Again and again, I mention how good is the hotel and how bad is the restaurant. It is even getting worst and I thought it was not possible. February 15, 2014
Rated 5 out of 5 by Location Location Location The location and the weather together with helpful staff and a good meeting layout combined to provide us excellent support for our meeting. Thank you, September 17, 2012
Rated 5 out of 5 by Jan 2013 I stay at this location, all of the associates i encounter are very professional and helpful, the location is located for easy access to my job sites. January 25, 2013
Rated 5 out of 5 by Very Courteous Staff When checking in, I was greeted by the Manager, who was extremely personable, warm and friendly. April 16, 2014
Rated 5 out of 5 by I LOVE THE FRIENSHIP OF THE STAF. I WILL LIKE TO SEE IN THE ROOM A REFRIGERATOR. May 11, 2014
Rated 5 out of 5 by Excellent servIce, great staff Even through rooms are beginning to look a little worn around the edges, the service and staff are excellent. I would definitely stay here again! September 17, 2012
Rated 3 out of 5 by hotel doesn't recognize gold members Check in took a long time although no one else was in line. I'm a gold member and I wasn't offered any perks like a free drink or extra points. June 15, 2013
Rated 5 out of 5 by Sheraton Waterside Perfect location to be able to walk to places to visit and eat..Lovely. We had our dog with us so were delighted to know it was pet friendly.. September 5, 2012
Rated 4 out of 5 by Great location Nice hotel in a great location. Met all of our needs. May 5, 2014
Rated 4 out of 5 by This hotel is very nice! this Sheraton in Norfolk met the needs of our convention stay nicely; i only wish our women's meetings could be held in the same location! January 17, 2013
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