Sheraton Norfolk Waterside Hotel

  • 777 Waterside Drive
  • Norfolk,
  • Virginie
  • 23510
  • États-Unis
  • Carte

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Les hôtes doivent avoir au moins 21 ans et présenter une pièce d'identité avec photo pour réserver une chambre.

Rated 3.7 out of 5 by 440 reviewers.
Rated 3 out of 5 by Donna49 This is the 2nd review. First one disappeared from site! Anyway hotel was nice except I felt that they catered to "pets" more than humans. We were told that pets were only on floors 1, 2, & 3. We were on floor 3 and a dog barked all night. No sleep. Then when we returned from dinner, room smelled light bug spray! They moved us to 9th floor which we were told no pets were allowed HOWEVER when we were leaving our room, the guy across the hall had a dog in his room. NOT happy being lied too! Hopefully this review will NOT disappear...people need to know about the dog issues in this hotel. July 25, 2014
Rated 2 out of 5 by Very disappointed Took the desk 3 attempts to get us in the correct room type we reserved. The floor in the bathroom had long black hair all over it and in the shower. The carpet had not been swept and the dust was terrible. Left notes regarding the above. The room was dusted but the floors remained the same. There was also long black hair in the bed. Disgusting! The refrigerator would wake us up during the night making horrible noise therefore we kept it unplugged. The only reason I would recommend this hotel is because of the waterside. Parking was not convenient and only one family restaurant close by. July 23, 2014
Rated 3 out of 5 by Sheraton Norfolk Waterside Hotel Very friendly staff at front desk and they tried to accommodate us as best as possible. Problem we had after going out and returning we noticed the bathroom had not been linen on bed not changed. Shift manager was notified and stated they would speak with housekeeping. After returning next day we noticed same problems. Notification made. On 3rd day we returned and not cleaning of bathroom or changing of linen still. We spoke with Manager at front desk and she gave us SPG points for our problems and comp breakfast buffet tickets. Breakfast staff very friendly, but sausage was over cooked and bacon slightly burned also. Everything else was good, excellent omelet station and chef. We were also not charged for valet parking due to issues we had. July 22, 2014
Rated 3 out of 5 by Pets came first! Althought the hotel had great location for activities, it seems that the hotel was more about the pets than the humans! Even though we were told that pets were only on floors 1, 2, & 3, after being moved from 3rd floor to 9th, there were still dogs in the rooms on the 9th! July 14, 2014
Rated 3 out of 5 by norfolk Food on the club level was terrible. Wouldn't eat there again. Internet is free on the club level but they charge you and then remove it from the bill at the end of the stay. very annoying. hallways are loud, you can hear everybody from inside the room. July 25, 2014
Rated 4 out of 5 by happy for pet friendly location This is one of the few pet friendly hotels available in the Norfolk area located near the river. I have stayed her several times and have enjoyed my time with Sheraton. July 25, 2014
Rated 4 out of 5 by I recommend hotel for a Norfolk visit Hotel was site for our family reunion. Hotel very convenient whether for business or fun. Very nice location on river. Very satisfactory service from staff throughout stay. Banquet services were excellent. I found the mattress to be very hard. Unfortunately, the only telephone in my room was on the desk located across the room from the bed. I recommend this hotel for a stay in Norfolk. July 22, 2014
Rated 4 out of 5 by hotel hotelwas ok not great location choice for baseball games we played July 22, 2014
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